Taziki's User Reviews

Customer Experience

Positive experience71.4% of reviews
Neutral0.0% of reviews
Negative experience28.6% of reviews

~ Based on 21 written reviews from the US App Store.

Is Taziki's Safe?

Taziki's appears mostly safe based on user ratings. AppsHunter Safety Score for Taziki's is 81/100.

This assessment is based on 45 user ratings, with an App Store average of 4.3/5.

Safety Analysis

82.2% of ratings point to a safe experience
0.0% of ratings suggest some concerns
17.8% of ratings point to a risky experience

~ Based on 45 App Store ratings for Taziki's.

Is Taziki's Legit?

Taziki's has limited verification signals. AppsHunter Legitimacy Score for Taziki's is 58/100.

Based on 58 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Loved previous app

The app will not let me choose the size of drink- which matters!
This new app is not as user friendly as the previous app.

Better App Than Cava

Love how simple, fast and beautiful the app is. I order for my family every week!

Better Functions

Downloaded the new app and it works much better than the old one.

Doesn’t work

Just updated to the latest version. It will not allow me to select a location, so I can’t see menu. Only gave it a 2 star because I like their food.

Email login option

I’d like for the app to have an email login option for people who don’t want to share their mobile phone number. Please add this option in a future update. Thanks!

Response from developer

Hi, thanks for taking the time to share your feedback. We understand your concern. Unfortunately, the ordering platform that powers our app currently requires a phone number to create and access an account, so email sign-in isn't available at this time. We also want to assure you that we never sell or share your personal information. We really appreciate your feedback and will pass it along to our team. Thanks for being a Taziki's guest.

App delays order being sent to store

I ordered food on the app at 4pm. App said food would take 90 mins. After 30 I called the store to see if it would be ready earlier. The staff said they didn’t even have the order yet and the app purposely delays the order because they don’t know how busy the store would be. They said they would make it right away because it wasn’t busy. So inefficient and a very stupid design. I ordered before the peak dinner time yet the app purposely delayed my order until prime dinner time? That doesn’t make any sense. I work and have 4 kids. I have better things to do than sit in my car waiting for food for over an hour. This design makes we more likely to get takeout from somewhere else.
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Response from developer

Hi Chris, thanks for taking the time to share your feedback. We're sorry this happened. We know waiting longer than expected is frustrating, especially when you're trying to fit dinner into a busy day. Pickup times are meant to help coordinate orders, but we clearly missed the mark here. We appreciate you letting us know, and we'll share your feedback with our team as we continue improving the app experience.

Changes to the app

Love Taziki’s! The app is very convenient. However, I order the signature pasta every weekend. The new version of the app won’t allow you to substitute the chicken with shrimp like the old app did. But still Love Tazikis!

Rewards and Easy Ordering

Very intuitive design. Rewards progress is easy to see and understand (and redeem!)

Nice new app with loss

The app is easy to use and similar in nature to the previous Taziki’s app. It’s good but the biggest downside is the lack of ability to add the name of who the food item is for and a spot for notes. My office purchases food multiple times a week and some of their orders are similar and taking away the ability to add the name or any notes just makes it suck for anyone to use if they need to order for multiple people.
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Response from developer

Thanks for the feedback, Meg! We know names and notes make a big difference when ordering for a group. The good news is this is already on our roadmap and should be added in the next few months. We appreciate you sticking with us while we keep making the new app better!

Great Food - Great App

Love it!

Great, new app.

I just downloaded the new Taziki’s app and was able to order very quickly. Super smooth and seamless. I’ll definitely use it again!!

Great app!

Love the new app. Looks great, works great. Time to eat!

Super easy to navigate & customize to your food options.

The app is super simple & has alot of features I find very useful along with being super helpful to those with food allergies or dietary restrictions.

Exceptional

Overall exceptional. I love Tazikis. Great workers, environment, and FOOD. I recommend if anyone’s looking for some fresh, healthy, or even a fresh start. You won’t regret it!

Much better than old app

I order Taziki’s on the app at least three times a week and the old app sucked, I stopped using it. This one works 10x better.

Poor New App Deployment Strategy

I had an existing version of the Taziki’s ordering app on my phone and tried to use it. It kept failing when I went to submit the order. I figured that maybe I needed to update the app and checked the App Store. I found another version of the Taziki’s app that was released recently, so I downloaded it and placed the order that way. Luckily it went through this time, although I lost all my history and rewards from my previous account. This is a poor strategy to not carry over any order history or rewards from the previous instance. Luckily I’m paying for good food and not for their IT services.
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Response from developer

Hi Derick, thanks for taking the time to share your feedback. Transitioning to a new app is something we haven't done before, and while we worked hard to make it as smooth as possible, we know there were areas where we could have done better. Your loyalty account and rewards should have carried over when signing in with the same phone number, so if you're still missing them, please submit a request through the Restaurant Feedback section in the app so our team can look into your account. We appreciate your patience and your feedback as we continue improving the app experience.

Easy

This app is clean and robust. Love the personalization and all the 411 it gives. Nutrition and lets me order on the fly.

Food looks as Great as it tastes!

One of the best brands out there! Their new app matches the great food. It's fast, functional and thr food looks great!!!

New App!

I love the look of the new app!

So easy to use

Just downloaded the new Taziki’s app and it was really easy to get set up. I had my account created, rewards loaded, and an order placed in just a few minutes. The menu is simple to scroll, customization was straightforward, and checkout was fast. I also like being able to save favorite orders for busy nights. Definitely makes ordering pickup a lot more convenient.
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