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TBM mobilités

TBM mobilités

Transport Bordeaux Métropole

774 ratings
63 reviews
✈️ Travel
🗺️ Navigation
Free

Details

  • Released
  • Updated
  • January 21, 2020
  • July 30, 2026

Features

Developer

Keolis Bordeaux
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About

Plan your journeys and manage your transport tickets within Bordeaux Métropole. Access real-time schedules, route planning, and disruption alerts for trams, buses, boats, and more. Purchase and validate tickets directly within the app.

✓Real-time line timetables
✓Real-time transport position on map
✓Route planning and guidance
✓Disruption alerts and notifications
✓Ticket and subscription purchase
✓Mobile ticket validation
✓Bike unlocking via phone
✓Park-and-ride access via phone
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What users say

Summarized from real user reviews of TBM mobilités. Based on 774 reviews and a 4.7/5 average, it highlights the 9 positives and 11 negatives reviewers mention most about this Navigation app.

Positive things

  • 👍Easy to use and intuitive interface
  • 🎨Excellent design and user experience
  • 🚀Fast and efficient ticket purchasing
  • 🗺️Helpful real-time transit information
  • 💡Innovative ticket sharing feature
  • 😊Friendly and patient drivers
  • 🔄Flexible ticket transfer capabilities
  • 📱Integrated bike-sharing information
  • ⏱️Accurate real-time schedules

Negative things

  • 🐛Frequent validation failures at terminals
  • 🌐Language settings not fully respected (defaults to French)
  • ⚠️Requires account creation to purchase tickets
  • 📵Does not work on cellular networks
  • 🔌Unreliable connectivity and server issues
  • ⏳Slow validation process at peak times
  • 🔐Login keyboard not appearing on iOS
  • 📊Missing tickets in purchase history
  • 🚫Offline ticket validation not supported
  • ❌Account registration problems for new users
  • 🔄App crashes and freezes at 60% loading
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What's New in TBM mobilités

4.23.0

July 30, 2026

What's new on your TBM Mobilités app! Two new payment methods have been added to make your purchases easier: Google Pay and Samsung Pay. If you're enrolled in the TBM Fid' loyalty programme, you can now browse the latest offers directly from the app.

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User reviews

Most RecentHighest RatedLowest Rated

akakeineahnung

haben zu oft nachgefragt, langsam reich es, wenn mir die app nicht gefallen würde, würde ich sie nicht mehr nutzen
focusflightuser1.0focusflightuser1.0

Fahrrad Funktion

Die Fahrrad Funktion ist komplett schlecht konzipiert. Es werden freie Stellplätze angezeigt obwohl sie nicht frei sind und die Rückgabe funktioniert oftmals nicht!
LuishuberrLuishuberr

Pointless

As far as paying for trips, this app is pretty useless. They ought to make it much simpler so that you can just pay with your phone each trip. In New York City, the subway tracks your card, so the first 12 trips in any week are paid and any trips after that within the seven day period are free. that would be an easy fix to make here with simplify things a lot. And it would not require the administration of extra cards.
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newsHoundScribenewsHoundScribe

Super efficient

Very good system - works perfectly.
JoncwillaJoncwilla

WiFi

Doesn’t work without wifi, hence waste of money
Twinkle StarrsTwinkle Starrs
See 58 more reviews

Developer apps

V3, le vélo libre service TBM
V3, le vélo libre service TBM

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✈️ Travel
Free
TBM Mobibus
TBM Mobibus

by Keolis Bordeaux

🗺️ Navigation
Free
Le Vélo par TBM
Le Vélo par TBM

by Keolis Bordeaux

💪 Health & Fitness

(1)

Free
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User experience

🐞

Reported Bugs

11 issues

Validation code not being sent during account creation

Bug

App stuck at 60% loading on startup

Bug

Tickets not displaying after purchase

Bug

Login webview on iOS missing virtual keyboard

Bug

Session expiration without proper notification

Bug

503 server errors on reconnection attempts

Bug

Unvalidated tickets becoming unclickable after updates

Bug

QR codes loading infinitely without displaying results

Bug

Notifications not matching user preferences

Bug

App features stop working when switching from WiFi to cellular

Bug

Email address already exists error for new users

Bug
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Requested Features

11 requests

Add subscription card directly to app (like RATP in Paris)

Feature

Offline ticket viewing and validation capability

Feature

Better route deviation and construction alerts

Feature

Ability to reorder favorite stops/lines

Feature

Multiple saved addresses feature

Feature

Previous and next departure times display

Feature

Apple Wallet integration for TBM card

Feature

Improved notification filtering for alerts

Feature

QR code scanning functionality for stop information

Feature

Ability to add existing subscriptions to app

Feature

Better explanation of validation and ticket duration system

Feature

FAQ

What does the TBM mobilités app do?

The TBM mobilités app helps you navigate and manage your public transport journeys within Bordeaux Métropole. It provides real-time schedules, route planning, disruption alerts, and allows you to purchase and validate tickets directly from your phone.

What are the key features of the TBM mobilités app?

Key features include checking real-time timetables for trams, buses, and boats, viewing the live position of your transport, finding the best routes, receiving disruption alerts, buying and validating tickets, and even unlocking bikes or opening park-and-ride facilities with your phone.

Is the TBM mobilités app free to use?

The app itself is free to download and use for planning and accessing information. However, you will need to purchase transport tickets or subscriptions through the app to travel, which incurs a cost.

What kind of transport does the app cover?

The app covers various TBM network lines including trams, buses, and the river boat. It also integrates information for trains, TER, and regional coaches, as well as services like Le Vélo bike sharing and park-and-ride facilities.

How can I use the app for ticketing?

You can purchase single tickets or new subscriptions directly within the app. Once purchased, you can validate your tickets using your smartphone for seamless boarding onto trams, buses, or other compatible transport.