Scam
3d body is not seen
Response from developer
Sorry to hear this - that’s clearly not the experience we want, especially after upgrading. A blank screen on the 3D body isn’t expected behaviour. Please email support@teachmeseries.com with your device type and iOS version and we’ll look into this straight away and get it resolved for you. Best wishes, Dr Oliver Jones
Refund
I would like to request a refund.
It seems that my subscription has not been fully canceled, but instead set to not renew for the next billing cycle. However, this is not what I intended.
I was unable to find the information I needed, and I no longer wish to use the service starting now. Therefore, I kindly ask you to cancel my current subscription immediately and process a refund for the recent payment.
Thank you for your assistance.
Best regards,
Response from developer
Thanks for your review - sorry to hear the subscription hasn’t worked as you expected. We don’t have access to App Store subscriptions directly, so cancellations and refunds need to be managed through Apple. You can request a refund via Apple’s support here: https://reportaproblem.apple.com If you’re still having trouble or would like us to check anything from our side, please email support@teachmeseries.com and we’ll be happy to help. Best wishes, Dr Oliver Jones
