TeamSideline User Reviews

Customer Experience

Positive experience40.6% of reviews
Neutral7.5% of reviews
Negative experience51.9% of reviews

~ Based on 133 written reviews from the US App Store.

What users say

Is TeamSideline Safe?

TeamSideline appears safe based on user ratings. AppsHunter Safety Score for TeamSideline is 90/100.

This assessment is based on 174 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.7% of ratings point to a safe experience
4.0% of ratings suggest some concerns
6.3% of ratings point to a risky experience

~ Based on 174 App Store ratings for TeamSideline.

Is TeamSideline Legit?

TeamSideline appears to be a legitimate app. AppsHunter Legitimacy Score for TeamSideline is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Better Options

We have used several different sports apps and this is by far the worst user experience. It is so clunky and takes forever to navigate around. The RSVP function is horrible. You do not have quick visibility into what you’ve RSVPed to. It takes so many clicks to get to information. And as a manager, you have no quick visibility into how many players have said yes, no, or maybe to each event in the calendar view. The visuals are oversized, making scrolling endless. There is no ability to take live stats during the game. The chat function is clunky. Can’t see any of the chats from the app on the desktop function, huge pain if you are a coach or manager. Everyone’s profile comes in with an unknown name, even though you’ve filled out all your information - does not synch.
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Painful

Using TeamSidelines has been painful!
It takes 2-3 steps just to reply your attendance to an event.

The Messaging does not function for standard messaging or email. When working with the tech support team for over a week they come back with we can’t figure it out and tell me I need to upgrade my iOS (that is their standard answer and they support the iOS version on my phone).

I have used many similar apps over the years and this app is the only one that I would not recommend, all of the others I would tell you what I like about it with TeamSideline I have not found anything I like about it yet.
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Error message when logging in

The app is great when it works but this is now the 2nd time I am getting an error message when I’m trying to log in. The password is correct as I am able to login to the website. I’ve tried changing my password, deleting the app and reinstalling it and those are not helping it to work. I’m hoping someone is able to help get this working again for me. Thank you!
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Response from developer

Thank you for your feedback. We're sorry to hear you're having trouble logging in. Our team would like to investigate this further, as there are a few account-specific factors that can affect app sign-in even when website access is working. Please contact our support team at support@teamsideline.com with your account details and a screenshot of the error message, and we'll be happy to assist you in getting back into the app as quickly as possible. Thank you for helping us improve the experience.

Not User Friendly for customers

Your customers will hate this app. It’s so outdated and confusing to sign for a league. They make it very difficult and add at least 6 extra step to do the most basic signup. You will have a very high cart abandonment if you use this app.

Response from developer

Thank you for your feedback. We reviewed the registration experience, identified the issue you encountered, and have since resolved it to create a more seamless signup process. We appreciate you taking the time to share your experience, as feedback like this helps us continue improving the platform.

No game schedule added

Unfortunately I don’t think my teams schedule gets uploaded to the app.

No good on issues on this app

The most common way of doing it 22%

Chat won’t open

My daughter’s basketball team uses the chat feature to communicate. I get the notifications but am unable to open and see the chat. It just freezes. I have logged out and logged back in. I have removed the app and downloaded it again - no help. Works fine for my husband.

Response from developer

Thanks for reporting this. We’ve identified an isolated issue chat related to a specific iOS version and have released a fix. Please update the app to version 3.7.2, and you should see the issue resolved. If you’re still experiencing any trouble after updating, please email us at support@teamsideline.com so we can troubleshoot and get it resolved. If this update resolves the issue for you, we’d really appreciate it if you could consider updating your app review as well — it helps us a lot.

App issues

This app constantly freezes up.

Calendar sync

As a coach it makes it so easy to just sync my calendar. I love not having to add in every game and practice.

Response from developer

Having happy parents and coaches is our goal! If you ever need assistance, please contact support@teamsideline.com.

Integrated Background checks streamlined

Our volunteer management has improved so much since using TeamSideline

Response from developer

We are happy to hear that you are pleased with our integration to complete background checks. Please contact support@teamsideline.com if you ever need assistance.

Top notch support

Every time we have a question we get an immediate answer. Amazing support team.

Response from developer

We are happy to help! Please contact us at support@teamsideline.com if you ever need assistance.

Scheduling

We have used multiple different platforms and this is far and away the best way to schedule all our teams. The auto coach scoring feature is amazing.

Response from developer

We are happy to hear that you are pleased with our platform. Please contact support@teamsideline.com if you ever need assistance.

Member Passes

The new member passes are super helpful to do check ins at the field with coaches and prove background checks.

League Tools are so helpful

So many tools that help our league.

Awesome league communation

Super easy to use and their support team is literally the best!

Easy team chat

The new chat features is super easy to communicate with the team. The app update is easier to navigate. Not being on social media is sometimes a challenge to keep up with current events but this definitely closes the gap.

Response from developer

Hi, we are so glad to hear your positive feedback regarding the improved chat feature. Please feel free to contact us at support@teamsideline.com if you ever need assistance.

Managing multiple orgs

My daughters play both softball and soccer and both leagues use TeamSideline to manage their league. It makes it so easy to track everything from my phone from the app and sync their calendars directly to my phone. When things change at the last minute I love the notifications that come via text and in the app.
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Response from developer

Hi, we are so glad to hear your positive feedback. Please feel free to contact us at support@teamsideline.com if you ever need assistance.

Love the New Member Passes

My wife and I both coach and I really like the new functionality in the app. Being able to pull my team’s member pass directly from the app and quickly swipe through them is a total time saver!

Response from developer

Hi, we are so glad to hear your positive feedback regarding new functionalities such as Member Passes. Please feel free to contact us at support@teamsideline.com if you ever need assistance.

New app

Love the added features to the app. Very user friendly

Response from developer

Hi, we are so glad to hear your positive feedback. We are always working to improve the app and appreciate your input. Please feel free to contact us at support@teamsideline.com if you ever need assistance.

User Friendly app

I’ve used this app for the last three years. It has always been easy to navigate and I love the calendar sync feature.

Response from developer

Hi, we are so glad to hear your positive feedback. Please feel free to contact us at support@teamsideline.com if you ever need assistance.