Error message when logging in
Response from developer
Thank you for your feedback. We're sorry to hear you're having trouble logging in. Our team would like to investigate this further, as there are a few account-specific factors that can affect app sign-in even when website access is working. Please contact our support team at support@teamsideline.com with your account details and a screenshot of the error message, and we'll be happy to assist you in getting back into the app as quickly as possible. Thank you for helping us improve the experience.
Not User Friendly for customers
Response from developer
Thank you for your feedback. We reviewed the registration experience, identified the issue you encountered, and have since resolved it to create a more seamless signup process. We appreciate you taking the time to share your experience, as feedback like this helps us continue improving the platform.
No game schedule added
No good on issues on this app
Chat won’t open
Response from developer
Thanks for reporting this. We’ve identified an isolated issue chat related to a specific iOS version and have released a fix. Please update the app to version 3.7.2, and you should see the issue resolved. If you’re still experiencing any trouble after updating, please email us at support@teamsideline.com so we can troubleshoot and get it resolved. If this update resolves the issue for you, we’d really appreciate it if you could consider updating your app review as well — it helps us a lot.
