Lost functionality not worth “cleaner” look
Overall this looks cleaner than Team Snap, but all of the best functionality that made TS my preferred youth sports app were eliminated.
The game clock was eliminated from the live game feature, in addition to the live event chat. Many parents relied on the in app game clock during games. It was also much easier to track game progress from afar.
The calendar function is worse than before, too. The only way to get updates to my personal calendar that my family uses for organization is to subscribe. However this is incredibly slow to update, if at all. I also do not have the option to add indicated events to my calendar anymore, which is helpful for quicker updates when schedules change.
Less impactful, but noticeable this year, as we have a largely new team, is the roster. No more pictures to help learn who is who, in addition to no visible parent contact information if I want to connect with another parent outside of the app.
I absolutely prefer the old app to this one.
The game clock was eliminated from the live game feature, in addition to the live event chat. Many parents relied on the in app game clock during games. It was also much easier to track game progress from afar.
The calendar function is worse than before, too. The only way to get updates to my personal calendar that my family uses for organization is to subscribe. However this is incredibly slow to update, if at all. I also do not have the option to add indicated events to my calendar anymore, which is helpful for quicker updates when schedules change.
Less impactful, but noticeable this year, as we have a largely new team, is the roster. No more pictures to help learn who is who, in addition to no visible parent contact information if I want to connect with another parent outside of the app.
I absolutely prefer the old app to this one.
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Fewer features
This new ‘upgraded’ version only allows for uploading one parent contact. Then each parent has to go in and add another additional contact if you want more than one adult to get notifications for a child. Also there isn’t the assignments function like the old version to help coordinate team activities.
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Somehow worse than the original
Significantly less functionality than the original TeamSnap. Useless for team mgmt based on what is missing. Clearly built as an effective platform for TeamSnap to try to upsell you even more though!!
Downgrade from previous version
This app is horrendous. It no longer makes any kind of notification sound even when notification sounds are set to on. The parents keep missing the messages. It is making communication a nightmare. As a coach, I can’t update a location unless it is added by organization as an option so the parents don’t know where the games are without me sending an additional message. And I cannot send an email as a coach, only the organization can. It’s absolutely awful.
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Brutal UI and functionality
Somehow the #1 sports app doesn’t have an “update email address” function, requiring you to create a new contact for the players registered, create a new account, and delete the old one… You also can’t delete seasons/teams from years past to declutter your page, they just get separated into a different section. Even teams from the oudated original TeamSnap are still. Can’t delete old chat threads either, so there are literally dozens of them from old tournaments and sub-seasons, you can only hide them. With all the ads and windows for features almost nobody will ever want, and all the outdated obsolete info from seasons past, the UI is a complete nightmare. No wonder all the adult sport leagues I play in use BenchApp instead ✌️
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