Free

Rating summary

Details

  • Released
  • Updated
  • February 8, 2024
  • June 29, 2026
Tech360 Champs screenshot #1 for iPhone
Tech360 Champs screenshot #2 for iPhone
Tech360 Champs screenshot #3 for iPhone
Tech360 Champs screenshot #4 for iPhone
Tech360 Champs screenshot #5 for iPhone
Tech360 Champs screenshot #6 for iPhone
Tech360 Champs screenshot #7 for iPhone
Tech360 Champs screenshot #8 for iPhone
iphone
ipad
🖼️Get Icon
Icons↘︎

About

This app assists Comcast Field Technicians in resolving cable and internet customer issues. It provides tools for directions, technical research, equipment management, service activation, and system health checks, streamlining the troubleshooting process.

Customer issue resolution
Technical data research
Equipment swapping
Service activation
System health measurement
Step-by-step instructions
Show original description

What's New in Tech360 Champs

254.8.0

June 29, 2026

Enhancements: • Scan and Go: Multiple Equipment Returns Scan and Go feature has been enhanced to allow technicians to return multiple pieces of new, unused CPE equipment to the pick wall through the inventory return workflow. By selecting the Return to Pick Wall option, scanning the site ID QR code, and following the on-screen prompts, technicians can now complete returns more efficiently within the app. • Xfinity Mobile and Comcast Business Mobile Salesforce Integration Tech360 has been enhanced to send Xfinity Mobile and Comcast Business Mobile XM Up Sale lead submissions directly to Salesforce, enabling a faster handoff to sales for follow-up. This streamlines the lead submission process for users while helping sales teams respond more quickly to lead opportunities. • iOS 26 UI Enhancements Tech360 has been updated to align with the latest iOS 26 UI standards across key tabs, icons, contextual menus, forms, documents, refresh workflows, package details, and validation screens. Defects: • Security Incident Message: The Report a Security Incident messaging has been updated to align with the production build. • XB10 Inventory Issue: The issue preventing a specific XB10 model from being correctly added to an account has been resolved. • Time Entry Incorrect Time Zone: The issue causing submitted work hours in Tech360 to use the wrong time zone has been resolved. Thank you Mathew Hiskey for the report! Connected Device Gateway Speed Test Failure: The issue preventing the Gateway Speed Test feature from loading in the Connected Devices tab has been resolved.

More

Developer apps

FAQ

What is Tech360 Champs used for?

Tech360 Champs is a mobile application designed to help Comcast Field Technicians efficiently address and resolve issues for cable and internet customers. It consolidates various tools needed for troubleshooting and service management.

What are the key features of Tech360 Champs?

Key features include access to directions, technical data research, equipment swapping, service activation, and a system health measurement tool. It aims to simplify the process of identifying and resolving customer concerns.

Is Tech360 Champs available on multiple platforms?

The provided data does not specify platform availability beyond it being a mobile app. Further details on iOS or Android compatibility would be needed.

How often is Tech360 Champs updated?

The app is regularly updated to evolve and meet the changing needs of technicians and customers. The latest version is 251.7.0, last updated on 2026-05-18, indicating a commitment to ongoing development.

What is the user rating for Tech360 Champs?

Tech360 Champs has a perfect rating of 5.0 stars based on 1 review, suggesting a highly positive user experience among its current users.

Does Tech360 Champs require multiple logins?

No, Tech360 Champs is designed to consolidate essential features into a single app, eliminating the need for technicians to manage multiple applications or undergo repeated logins.

What is the age rating for Tech360 Champs?

Tech360 Champs has an age rating of 4+, making it suitable for a wide range of users.

Is Tech360 Champs free to use?

Yes, Tech360 Champs is available for free, with no in-app purchases or advertisements mentioned in the provided data.