Useless Search
The search function does not work which makes the app relatively useless.
Don’t upgrade
The latest update is annoying. We had to delete and re-create our UltraSync connections as the existing connections got stuck in a pin-code loop. It also asks for photo access every time, even though I have no use for that feature and don’t want to grant access.
Latest update is bugged.
Latest update has bugged out the automation feature for opening electronic gates etc, our security provider stated a hot fix was being implemented by the developer of Tecom but still nothing yet. Our other staff haven’t updated the app and they can still use the automation feature.
Don’t update to latest version!!!!
Don’t update to latest version!!!!
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Not connecting
New update has made this app unworkable. Need to enter pin upon opening, which can be wrong, but still goes to the next screen which says Connecting and then gets frozen - need this fixed ASAP
Notification Alerts
Would be great to have customisable alert sounds built into this app especially for us iPhone users that brings your attention to an alarm event. Air raid siren, bell etc. a lot of alarms are missed by the default low tone notification sounds.
