Don’t waste your time
Wait 5 days for a doctor to call you back is ridiculous. Just go to ER
Zagh
My experience with this clinic today was beyond disgraceful — it was reckless, hostile, and dangerously incompetent. What happened with Dr. Lodevico is something I would expect from someone completely unfit to work in healthcare. I had an appointment scheduled for July 20, 2026, booked days in advance for a simple medication refill. I even attached a photo of the medication to make the process idiot-proof. When Dr. Lodevico called, she asked for the medication name. I told her to check the attachment because I was driving. Instead of doing her job, she decided to lecture me with, “Next time don’t ask for service while you are driving.”
This was intrusive, unprofessional, and frankly none of her business. I did not ask for any “special service,” and I still have no idea what imaginary scenario she invented in her head.
When I told her to issue the medication and keep her unsolicited advice to herself, she escalated the situation by calling me rude — while she was the one acting arrogant, condescending, and completely out of control. Then she crossed a line that no medical professional should ever cross:
She cancelled my appointment out of spite, without issuing my prescription.
She left me with zero medication at home, knowingly putting my health at risk because she didn’t like being told to stop giving irrelevant advice.
This is not just unprofessional — it is dangerous behaviour from someone who clearly should not be dealing with patients.
I called the clinic for help. Raphael answered and left me waiting 32 minutes with absolutely no assistance. His “solution” was to book me again on Thursday — which I refused and still refuse. It is NOT my problem that this doctor decided to cancel my appointment for personal reasons. I needed my medication today, not days later.
This clinic’s carelessness is shocking. The level of negligence I experienced today is something I would expect from a place that has no standards, no accountability, and no respect for patient safety. You are responsible for any harm caused by this mess.
I expect immediate action against this doctor and immediate issuance of my medication.
What happened today was not just unacceptable — it was outrageous, irresponsible, and absolutely disgraceful.
This was intrusive, unprofessional, and frankly none of her business. I did not ask for any “special service,” and I still have no idea what imaginary scenario she invented in her head.
When I told her to issue the medication and keep her unsolicited advice to herself, she escalated the situation by calling me rude — while she was the one acting arrogant, condescending, and completely out of control. Then she crossed a line that no medical professional should ever cross:
She cancelled my appointment out of spite, without issuing my prescription.
She left me with zero medication at home, knowingly putting my health at risk because she didn’t like being told to stop giving irrelevant advice.
This is not just unprofessional — it is dangerous behaviour from someone who clearly should not be dealing with patients.
I called the clinic for help. Raphael answered and left me waiting 32 minutes with absolutely no assistance. His “solution” was to book me again on Thursday — which I refused and still refuse. It is NOT my problem that this doctor decided to cancel my appointment for personal reasons. I needed my medication today, not days later.
This clinic’s carelessness is shocking. The level of negligence I experienced today is something I would expect from a place that has no standards, no accountability, and no respect for patient safety. You are responsible for any harm caused by this mess.
I expect immediate action against this doctor and immediate issuance of my medication.
What happened today was not just unacceptable — it was outrageous, irresponsible, and absolutely disgraceful.
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Unreliable
You are more likely to have the appointment canceled than to actually talk to a doctor/nurse. They will confirm the appointment, send you reminders 10 minutes before hand and then cancel at the last minute. They have made errors with prescriptions and never fixed them despite being informed of their mistake. Awful service.
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Best
The doctor provided the best medical experience I have had in 8 years. They actually listen to your concerns and try to understand your side and provide realistic solutions.
Waste of time
I would not recommend this app to anyone. The app shows doctors as available, and after booking, you receive a confirmation that your appointment is confirmed. However, shortly afterward, a customer service representative calls to inform you that the doctor is actually unavailable and that your appointment must be rescheduled for two or three days later.
This is especially frustrating and unhelpful if you are in pain or need urgent medical attention. The availability displayed in the app does not seem to reflect the doctors' actual schedules, making it unreliable when timely care is needed.
This is especially frustrating and unhelpful if you are in pain or need urgent medical attention. The availability displayed in the app does not seem to reflect the doctors' actual schedules, making it unreliable when timely care is needed.
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Convenience of Teladoc
Because I have a brain injury, I struggle to drive the 30 minutes in order to see my family doctor when I’m sick. It is so nice to be able to have a phone call or video visit, saving me time and money.
Parfait
Tellement pratique pour les urgences mineures. Merci
Very Disappointed
I received a voicemail that my appointment was rescheduled, the rescheduled time was not shown in the app but thankfully I listen to voicemail. I was waiting for my rescheduled timeslot, got an email saying the doctor was starting the call and to go to the app but the app did not provide any means to join the call. So the doctor noted me as a no-show even though I was here waiting to speak with them. Teledoc needs a major technical overhaul.
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Terrible UI
First, the app is slow.
Secondly, it asks me if I’m pregnant and when my last menstrual cycle is, even though my profile is listed as Male. Then it asks me if I’m breastfeeding. This is just lazy coding and should be fixed.
What’s the point of asking to use Face ID if the app auto-clears after a period of time? Kinda useless.
Secondly, it asks me if I’m pregnant and when my last menstrual cycle is, even though my profile is listed as Male. Then it asks me if I’m breastfeeding. This is just lazy coding and should be fixed.
What’s the point of asking to use Face ID if the app auto-clears after a period of time? Kinda useless.
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Needlessly Lengthly Account Creation
Creating an account took way longer than expected, and when I switched to Google to lookup some of the information needed it kicked me back to step one so I had to start from scratch.
App needs to be updated for scheduling conflicts
Nothing worse then checking the app seeing a time frame and then getting a call about nothing available for 6-8 hours later.
When a pharmacy is closed, I get doctors are hard to come by but also have a way to update it so when I book it says nothing
Is available tell 6-8hours later
Like you might as well go sit at the local clinic for 2 hours it’s faster at this point FIX THE APP SCHEDULING
When a pharmacy is closed, I get doctors are hard to come by but also have a way to update it so when I book it says nothing
Is available tell 6-8hours later
Like you might as well go sit at the local clinic for 2 hours it’s faster at this point FIX THE APP SCHEDULING
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Not able to obtain any appointments
No time-slots opens for me when i select dates and i have tried multiple times. This is very disappointing
Soins urgents
J’aime beaucoup cette application car, on n’a pas besoin de se déplacer si c’est urgent.
Ongoing Issues With Appointment and Prescription Reliability
I have experienced ongoing issues with my appointments and prescription management. I wait the entire day for my scheduled appointment, yet at the appointment time I receive no calls, no missed call notifications, and then an email stating that the doctor cancelled due to being unable to reach me.
Additionally, although my prescriptions are marked as sent to the pharmacy, the pharmacy consistently reports difficulty receiving them. Which adds more delay. This has been extremely frustrating, and it is becoming difficult to rely on this service.
Additionally, although my prescriptions are marked as sent to the pharmacy, the pharmacy consistently reports difficulty receiving them. Which adds more delay. This has been extremely frustrating, and it is becoming difficult to rely on this service.
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Waiting
Requested a phone call appointment and it’s been almost an hour….no calls and no way to contact and ask what’s going on. Is this app a joke?
Bog en salle d’attente
Éviter la visioconférence, au risque de rester en salle d’attente. Préférer un appel ;)
Terrible
I have been trying for almost two weeks now to get help for my son who has a contact rash on his face, all I need is a prescription cream and I’ve submitted multiple requests and no one is calling me back. It is incredibly frustrating
Pratique , app bug
L’application bug toujours quand vient le temps de rejoindre la salle d’attente, pour la visioconference
Poor service
They have cancelled and rescheduled my last 4 appointments. The government is wasting money on this service
Customer Service
Worst customer service. When you’re going through a health event they show zero compassion or empathy on the front line and just want to get you off the phone. Here’s a tip, don’t take a job in healthcare/customer service if you genuinely don’t want to HELP people…