Updating my review
I had a comma to me, horrifically embarrassing moment, early on when I opened my account. However, everything since then has been pleasant and wonderful, and everyone has been kind and patient. Right now the only thing I’m disappointed about is that there aren’t as much locations, specifically one closer to where I have moved to since opening my account. The nearest location is a couple hours or so 😅
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The Best 🌟🌟🌟🌟🌟
Best damn bank on the planet.
AMY Excellent Rep
Amy helped me step-by-step setting up my online Telco account. I’m not very technically inclined & she took her time with a smile on her face. She deserves recognition. Thank you Amy
Extremely inconvenient
I switched to Telco from a major bank but some of their features are bizarre. For starters, even though I live five minutes from my local bank branch, I can't actually call them. They also don't have ATMs in their lobbies so the lines for the drive-through ATMs or for the bank tellers are that much longer. I can't even access my own account number unless I request it in a message which is not terribly helpful when I'm trying to set up direct deposit for something that is time sensitive and this is the one thing holding me up. It wasn't even in the paperwork I was given when I first opened the account. I understand wanting to protect client data but protecting it from your client is pretty silly. Do better Telco or you're going to lose me as a customer.
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really annoying!
The software did not recognize the amount on my check. I had to take the whole thing down and re-enter the app, which was really annoying!
