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There usually okay for driver a rough wait of 10 mins at max however I’ve been waiting 26 minutes for a taxi when I phoned up asking if it’ll be long she said I’m next in line that was 10 minutes ago. She also didn’t sound too happy to when I asked if it’d be much longer.
Don’t usually mind waiting however this is just a pisstake!
Don’t usually mind waiting however this is just a pisstake!
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Shocking.
We were at Doof in the park and left 50 minutes early so we could get a taxi. We walked a good bit away from the festival so there would be no issues for the taxi. The 1st taxi got taken off us as the driver took the first person they saw. Same with the second and then the 3rd. We walked over 4 miles home at 1am! The festival finished at 11pm and we left before then! It was absolutely freezing. The ONLY plus side to this was the operators were lovely but the taxi drivers who had us were ignorant.
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So useful
Great app for taxis in Dundee! They always come within a few minutes, drivers are helpful and cars are clean!
will sure book again
my colleague recommend tele taxi as she tried already and she was very satisfied especially the time pick up. it’s my first time to book taxi at 2:15am at first i was scared i might be late on my scheduled bus going to edinburgh but driver came on time. Will surely use this again
Kj
Top rier
PREEBOOKINGS WILL FAIL
Prebookings will only actually be assigned five minutes prior. Makes total sense when you’ve prebooked at a busy time when there are NO DRIVERS AVAILABLE.
Just phone them instead
Just phone them instead
Smelly app
App stinks, never actually give you a taxi just let you wait on the buffering for ages but never actually give you a taxi. You could easily walk home quicker even if you live in up in Inverness
Waiting times
If I could rate this app 0 starts I would. First of all the people on that office do not care, there rude, disrespectful and have the worst attitude when it comes to it. Secondly if ur booking something you’d think it would come on time? Nope, booking a taxi verses just ordering one on the spot is the exact same. Will not look for a driver until 5 MINUTES before ur booking which makes it soooo pointless. Never in my life have I seen not only a mismanaged app but a mismanaged company
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Unfair cancellation charge
Waited for a driver to be assigned for 25 mins after the required time. Gave up and was charged £3.00 for cancelling! How to make money for doing nothing. Pathetic.
Waiting times
Good app, use it a lot, but when it comes to the booking system it’s a mess. Booked a taxi for morning time yet only started to connect me to a driver 3 minutes before my booking time.
Worst thing ever
If I could rank the app any lower I would, never have a driver book a taxi takes 20 mins for them to tell you they don’t have a diver and still charge you. Genuinely the worst run app I’ve ever seen, never trust it
Fantastic service
Quick and easy to use
Good servjce
I use this taxi company often and most of the drivers are very nice and friendly with the odd 1 or 2 that are miserable and clearly don’t want to do the job. Other than that good service
Does not work
This App does not work on my Apple iPhone 13. It asked me for my phone number then after I entered this the App displayed a message: “sorry something went wrong, please try again”. This is as far as I get with it. Useless!
Very aesthetic. Not the most practical
App looks very well-made, but as they say - looks can be deceiving.. very much so in this case. I can’t even get past the phone number part “We’re sorry! Something went wrong. Please try again” oh I’ve tried again alright, about 45 times now.
So I do the next best intuitive thing, I call them, with hopes of being met with a helpful and kind customer representative..
Only to be met with a robot, who’s as useless as the tiny “Gambling, be aware” banners.
Internet absolutely fine. App updated. Phone modern and fine. With all the money the family has, you’d think a solid dev team and customer support would be among the priorities for this company.
As to why entering a phone number to use the app is essential, whilst the system is neglected is beyond me.
Startups with £10 to their name are able to manage to get simple sms verification nailed down
So I do the next best intuitive thing, I call them, with hopes of being met with a helpful and kind customer representative..
Only to be met with a robot, who’s as useless as the tiny “Gambling, be aware” banners.
Internet absolutely fine. App updated. Phone modern and fine. With all the money the family has, you’d think a solid dev team and customer support would be among the priorities for this company.
As to why entering a phone number to use the app is essential, whilst the system is neglected is beyond me.
Startups with £10 to their name are able to manage to get simple sms verification nailed down
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Only if you are desperate and can simultaneously afford to not turn up at a set time
Doesn’t give an estimate of wait despite having a feature for it. Often operates poorly, refuses to take bookings, doesn’t indicate business, and unpleasant phone operator if it does fail for long enough to need follow up. So far my wait record for the app to ‘designate a driver’ is 25 minutes. Before journey to arrival time.
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Always reliable and friendly
I have never had any issues and every driver has been efficient and friendly
Bills
Always charges an extra 50 pence when I pay with my Apple wallet, seems it’s better to pay cash in the taxi
Bad since update
This app used to be great but since the last update you have to pay up front, which is OK if the taxi turns up! One step forward, two steps back!
