Absolutely Useless to Foreigners
I have been trying to pay my registration fee for the past week. Since getting rid of phone registration at the airport in January, the NTRA has implemented a system that doesn’t even work for foreigners. I am unable to scan my foreign passport because the camera won’t recognize it. Multiple foreigners I have talked to in Facebook groups and on Reddit have been saying that there has been a little to no help from the people at the app to get their phones registered, and they have had to resort to asking locals to do it for them through their information. It’s very sad that the NTRA has implemented this app without a failsafe in place — an actual physical human being to help with manual registration of phones. Not very smart to rely on technology to do this task. I would highly suggest the NTRA open up some office offices around Egypt, where foreigners can walk in and get their phones registered with actual human help.
Show more
Very unreliable
It keeps giving an error message that the service is temporarily unavailable. I am unable to check IMEI at all from outside Egypt or pay the fees.
زباله
1- App does not have copy paste option for IMEI
2- App gave me max number of tries error , try again in 24 hours before I even started
ايه القرف ده
البلد دي انضف من كده
2- App gave me max number of tries error , try again in 24 hours before I even started
ايه القرف ده
البلد دي انضف من كده
زباله
شويه حراميه بيلموا فلوس. حراميه ونصابين
Non functioning garbage
The only recommendation I can give is towards Apple - delete and ban this App from the App Store!
زباله
زي الخرا عالم نصابه
معفن
برنامج معفن زي وجيهكم
The worst app I ever tried to use
It’s completely useless, customer service is Egyptian government, they don’t care. They close the line and then ist’s your problem.
Trash app
Application is a trash it doesn’t work
Does not work
Why am I not surprised ?
Government scam and terrible app
Nothing to say, terrible idea, does no help tourism and country and app is terrible dose not work.
Useless app, nothing works
I tried to scan my US passport, but it doesn’t work. My phone is blocked because of this stupidity that I can’t resolve. Very discouraging to visit Egypt again. Whoever implementing this system is lazy and stupid (it negatively affect tourism)
Doesn’t work properly
I’ve been trying to scan my passport to register for ages, it is absolutely useless. This is the first app that wouldn’t scan my document.
تطبيق سئ جدا وبدائي
تطبيق من العصر الحجري وخدمة عملاء سيئين جدا جدا ولا يعرفون عملهم
Unusable
It wouldn’t even let me scan my passport to make the account, so now my phone is just shut off and I don’t even know what to do. I moved to Egypt and apparently they want me to pay taxes on my phone I already had at home? That’s literally the dumbest thing thing I’ve ever heard.
Not working
Worked for one day. Logged me out and impossible to log in again!!! Fix it please!
Theft Attempt
A cheap attempt to rob more money from Egyptians.
Doesn’t work.
Tried multiple times to scan my passport never works. They are saying I need to spend £150 to use my own phone as a tourist, (iPhone 14) messaged them multiple times on WhatsApp with no reply. Ridiculous really is.
Application is broken
Frequent errors
Is this a scam
I think whoever developed this “application” should pay every dollar back to the government and probably go to jail for scamming the government and waste users time
