The best APP ever!!
Not user friendly
I have used this teleprompter application for well over six months without having the company’s branding imposed on my finished videos. Until recently, the application served its purpose. Now, someone within this company has made an absolutely absurd and poorly conceived decision that undermines the entire user experience.
From an IT development and software management perspective, this is an astonishing failure in judgment.
What competent developer or product manager believes that suddenly imposing company branding on a customer’s finished video is an acceptable improvement?
Professional users depend on clean, polished, presentation-ready content. We are not producing videos to advertise your company. We are producing content for our businesses, clients, auditions, and professional portfolios.
Introducing unwanted branding into finished videos, particularly after customers have used the application without this restriction for months, is intrusive, unprofessional, and completely disrespectful to your existing customer base.
If this is an intentional strategy to pressure customers into spending more money to remove branding, it is a particularly disgraceful business decision.
You have taken an application that previously delivered value and deliberately diminished its usefulness. That is not innovation. That is a regression in product quality and customer experience.
Did anyone responsible for this decision consider the consequences? The loss of customer confidence? The damage to professional presentations? The possibility of driving loyal customers directly to competitors?
Customers remember when companies change the rules after establishing expectations.
I have absolutely no intention of rewarding this decision by paying additional money simply to restore functionality I previously enjoyed.
I will be seeking a competing application, requesting a refund, and sharing my experience so other professionals understand what has changed before investing their money or trusting this product with their work.
My recommendation to your development and management teams: Remove the unwanted branding, respect your existing customers, and reconsider the intelligence of this decision.
This is an embarrassing example of how poor product management can destroy customer loyalty.
One star. An absolutely unacceptable change to what was previously a useful application.
Response from developer
Thanks for downloading Teleprompter Premium+, and we are sorry the first few minutes did not feel easy. That is on us, not on you. It would genuinely help to know where you got stuck, because different people hit different walls: creating your first script, finding the scroll speed, keeping eye contact while the text moves, or recording video with the teleprompter running on top. Write to us at guides.teleprompterpremium.app and tell us the one screen that annoyed you most. We read every message and we ship fixes fast. Two things that make the app click for most people: tap the pencil in the bottom right to start a script, then press play and use the speed slider on the player to match how you actually talk. If you prefer not to touch the phone at all, voice mode scrolls the teleprompter as you read out loud. We would rather earn a second chance than a one star, so tell us what to fix.
Terrible
Response from developer
Thank you for telling us exactly what went wrong, and we are sorry the remote and the voice teleprompter let you down. On voice: the teleprompter follows your voice only after you tap the microphone icon in the player, and it needs both Microphone and Speech Recognition allowed in Settings. If either one is off it stays quiet without saying why, and that is on us to make clearer. On the remote, so we can reproduce it: were you pairing another iPhone, iPad or Mac, or using a Bluetooth clicker or pedal? Write to us at guides.teleprompterpremium.app with that and we will look into it right away.
Makes recording so much easier!
Response from developer
Thank you for the kind words, and for using Teleprompter Premium+ for your videos. If there is one thing that would make the teleprompter app better for how you record, tell us at guides.teleprompterpremium.app and we will look at it. We read everything.
The 1 quick try me was deceiving
Response from developer
Thank you for trying Teleprompter Premium+, and we are sorry about the charge. Being billed for something you did not mean to buy is a bad experience and we do not want it. To be straight with you: the try me script is free to read, and a subscription can only start after Apple asks you to confirm with Face ID, Touch ID or your password. But we looked at our own paywall after reading your review, and the button on the plan simply says Continue, which reads like a next step rather than a purchase. That is our mistake and we are changing it so the plan and the price sit on the button itself, with the billing terms right next to it. For the charge itself, Apple handles refunds directly and quickly: go to reportaproblem.apple.com, sign in, pick Teleprompter Premium+ and request a refund. We will not stand in the way. You can also manage or cancel any plan under Settings, your name, Subscriptions. If you want to give the teleprompter app another try afterwards, write to us at guides.teleprompterpremium.app and we will help you set it up properly.
