TELUS Health MyCare User Reviews

TELUS Health MyCare
TELUS Health MyCare
TELUS Communications Inc.

Customer Experience

Positive experience30.0% of reviews
Neutral4.3% of reviews
Negative experience65.7% of reviews

~ Based on 70 written reviews from the US App Store.

Is TELUS Health MyCare Safe?

TELUS Health MyCare appears safe based on user ratings. AppsHunter Safety Score for TELUS Health MyCare is 89/100.

This assessment is based on 66,703 user ratings, with an App Store average of 4.5/5.

Is TELUS Health MyCare Legit?

TELUS Health MyCare appears to be a legitimate app. AppsHunter Legitimacy Score for TELUS Health MyCare is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No appointment available + bad interface.

I scrolled and tapped the whole calendar day-by-day. There are no available appointments. Why do I have to tap on each day to see if there are any appointments available? Just show me the dates where there are availability.

Never any available appointments

I have tried to book an appointment multiple times over the past few weeks and there are never any available appointments. It didn’t used to be like this.

It would be nice to see the same doctor

I used to be able to see the same doctor and everything was great, now I can’t :(

Garbage service.

I need 2 prescriptions fill out by a doctor. Dr states he can only prescribe 1/2 as I’m a new patient and he does not know me nor see the other prescription on file.

I say fine, this imbecile says bye and hangs up the phone.

Don’t waste your time people. They’re scheming for money and the government is the target. Not us, we’re just collateral
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Good concept, poor availability

I am fortunate to be a healthy person who only needs annual bloodwork, so I’m fine with the concept of a virtual walk-in clinic for my needs. However, it is very frustrating trying to get a family doctor appointment through Telus due to the limited number of doctors in the system. It would be wonderful if the system could automatically find appointment times and offer them to the patients, rather than having to login at random times during the day, hoping for an open slot.
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Available Appointments

I wish there would be more appointments available. I don't have a family doctor and there are long periods of time where I don't see any available appointments on the app.

Never any appointments

They claim they post appointments every day. I have checked every day for two months and have not been able to get a single appointment.

TELUS health

I have been trying for two weeks and can not get an appointment to renew my prescription

Lol

Wouldn’t it be nice if this app had available appointment times. Absolutely ridiculous .

Very Satisfied

This has made it so much easier for me since we don’t have a family doctor. Thanks so much.

“Something went wrong”

Can’t sign in, so app is useless until whatever issue that is gets fixed

TELUS Health Medicare

Absolute nightmare. Doctors receptionist, not helpful at all.

Excellent

Don’t no what we would do with out this app thank you

No appointments

This is literally a waste of time you spend time writing, what you need an appointment for and then there is literally no appointments available. You can scroll for months. There’s nothing. waste of time.

Frequently crashes

Even though I updated the app and got it working last night, i am unable to open it. Did not work even after phone re-start.

Waste of time

I have not been able to find an appointment for weeks. I checked multiple times a day. I’m out of my prescription tomorrow and I’ve emailed them twice with no response to see if there is an emergency option when there’s no appointments available. I’m looking for a different option at this point.

No appointments

I’ve been clicking on multiple times for the last two weeks to book an appointment to get the results of an X-ray. There are never any appointments available. Complete joke.

No Doctor Available

Waste of time signing up to find there are no available doctors.

No doctor appointments available

So what is the point of this app if you can’t get an appointment?

Waste of time

Went through all the ID verification before I could see they only book a week out and had zero available appointments. Tell you to check back later. Unless you want ozempic. Then you can have an appointment next business day for $99.