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TELUS Health MyCare

TELUS Health MyCare

by TELUS Communications Inc.

67K ratings
73 reviews

Details

  • Released
  • Updated
  • January 30, 2019
  • July 13, 2026

Developer

TELUS Communications Inc.
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About

Access virtual healthcare appointments and online prescriptions from licensed Canadian providers. Get ongoing support for menopause and weight management, with medication delivery options. Your trusted online clinic for convenient and secure medical care.

✓Virtual video consultations with healthcare providers
✓Online prescription requests
✓Ongoing care for menopause and weight management
✓Medication delivery options
✓Secure and private patient data handling
✓Available in English and French
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What's New in TELUS Health MyCare

110.0.0

July 13, 2026

This latest version includes our two new menopause and weight management membership programs.

User reviews

Most RecentHighest RatedLowest Rated

Completely useless and nonsensical

Why even have this service if there are no appointments available until the middle of 2027? This is completely absurd!
AmaElohimAmaElohim

Great doctor

I am very pleased with this Dr. She goes above and beyond. Highly recommend her.
AllahoAkbar AllahoAkbarAllahoAkbar AllahoAkbar

Doesn’t care about patient health

No longer gives a prompt to book a follow up appointment for lab results, so unable to go over or renew prescriptions and thus threatens patient healthcare.
CtrlAltVikingCtrlAltViking

No appointment available + bad interface.

I scrolled and tapped the whole calendar day-by-day. There are no available appointments. Why do I have to tap on each day to see if there are any appointments available? Just show me the dates where there are availability.
khguyfutckuhokhguyfutckuho

Never any available appointments

I have tried to book an appointment multiple times over the past few weeks and there are never any available appointments. It didn’t used to be like this.
Mrtwo87Mrtwo87
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FAQ

What is TELUS Health MyCare?

TELUS Health MyCare is a virtual clinic offering online doctor consultations and prescription requests with licensed Canadian healthcare providers. It provides convenient access to medical care from home.

Who can use TELUS Health MyCare?

This service is for residents in Canada seeking virtual healthcare. Provincial restrictions may apply to the availability of certain services and providers.

What types of ongoing care does TELUS Health MyCare offer?

TELUS Health MyCare provides ongoing care programs for menopause and weight management. These include video consultations, dedicated chat support with Nurse Practitioners, and access to counsellors and dietitians.

How is my data secured with TELUS Health MyCare?

TELUS Health MyCare prioritizes data security and privacy, meeting industry and legal standards. Patient data is securely transmitted using industry-recognized encryption methods and retained according to national best practices.

Can I get prescriptions delivered through TELUS Health MyCare?

Yes, you can use your local pharmacy or opt for quick and discreet prescription delivery to your door through the TELUS Health Virtual Pharmacy.

Is TELUS Health MyCare available in multiple languages?

The app is available in English and French. Appointments are scheduled in English by default, but can be in French in Quebec. Contact support for other language requests.

What is the age rating for TELUS Health MyCare?

TELUS Health MyCare has an age rating of 17+, indicating it is intended for adult users.

How often is TELUS Health MyCare updated?

The latest version of TELUS Health MyCare is 109.1.0, and it was last updated on May 20, 2026. This suggests a regular update schedule.