Manage your TELUS services, including bills, data, and TV packages, from your mobile device. Securely log in, pay bills, monitor usage, and access customer support 24/7.
Summarized from real user reviews of My TELUS. Based on 298 reviews and a 4.1/5 average, it highlights the 3 positives and 19 negatives reviewers mention most about this Utilities app.
5.17.1
September 11, 2026
We've made a number of small improvements to ensure the app runs faster and more smoothly.
4 issues
Login issues
Billing information not loading
3 requests
Dark Mode
Improve TV management
The My TELUS app allows you to manage your TELUS services, including viewing and paying bills, monitoring data usage, managing TV packages, and updating your profile. You can also access 24/7 support through the TELUS Assist chatbot and enjoy secure login options like facial or fingerprint recognition.
You can pay your bills securely using the My TELUS app by credit card (Visa, Mastercard), through your bank, or by setting up pre-authorized payments. The app provides easy access to your account balances and payment options.
My TELUS requires iOS 13.0 or later and is optimized for iPhone. While select small business accounts are supported, Corporate and Enterprise accounts are not yet eligible.
Yes, for Home Services customers, the app allows you to easily manage Pik TV and Optik TV channels, theme packs, and premium selections. You can also monitor data usage and manage your Wi-Fi settings.
The My TELUS app is free to download and use. There are no additional costs associated with managing your TELUS services through the application.
