Atrocious
It’s a horrible app. It’s almost impossible to contact Telus, you can’t look at your bills without downloading them, it makes you log in over and over, and it tells you things would be easier in the MyTelus app WHILE YOU ARE USING the MyTelus app. Updated, so it’s a Telus issue. The new SmartHome app is also bad.
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LLilyjune
Idiot developers
PLEASE GIVE US BACK THE OLD TELUS CONNECT APP!
I don’t understand why they phased out the old Telus Connect. I find that one more user friendly. Are your developers dumb? This new app sucks big time! Now I have to set up all over again.
I don’t understand why they phased out the old Telus Connect. I find that one more user friendly. Are your developers dumb? This new app sucks big time! Now I have to set up all over again.
AAntmoz
Downloading
Cannot download as my phone is too old. I used to have it but you changed it! Cannot afford to buy a new phone
Dddkells
1 star too much
I prepaid $100 at store July 2026 and can’t find anything on “my Telus” app that payment was made and how much is left of that. Can’t update phone so I can’t use phone to verify who I am with a code. I was told that I needed an add on, to keep my account active. Why is it taking more money
to keep my account going when your company stated
That you would honour your prepaid plans that were already in existence. I have been a customer for 10 years. Where is the loyalty to your customers, I have been loyal to you!
Vivian
to keep my account going when your company stated
That you would honour your prepaid plans that were already in existence. I have been a customer for 10 years. Where is the loyalty to your customers, I have been loyal to you!
Vivian
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LMLaughter for me
Bon coup
Technicien très efficace et bon service !!
CCasssan
