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Fido My Account

Fido My Account

Track data usage & pay bills

1K ratings
356 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • November 4, 2015
  • July 31, 2026

Features

Developer

Fido Solutions Inc.
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Fido My Account screenshot #1 for iPhone
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About

Manage your mobile account, track data usage, and pay bills with ease. This app allows you to customize your plan, manage SIM cards, and access support 24/7. It also offers exclusive banking offers and travel features.

✓Track data usage with Data Bytes™
✓Set wireless alerts
✓Make secure payments
✓Manage SIM and eSIM
✓24/7 virtual assistant support
✓Customize add-ons and services
✓Track orders
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What users say

Summarized from real user reviews of Fido My Account. Based on 1K reviews and a 4.2/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Utilities app.

Positive things

  • 🚀Lightning-fast app
  • 💡Convenient account management
  • 👍Nice UI and navigation

Negative things

  • 🐛Frequent crashes and bugs
  • 🔒Poor security and login issues
  • 👎Unresponsive customer service
  • 🔋High data usage and battery drain
  • 💸Overpriced plans and hidden fees
See all reviews

What's New in Fido My Account

4.56.1

July 31, 2026

We’ve been hard at work making improvements to the MyFido app. This update brings you improvements and bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

My experience

I try to get onto the fido my app. The dog just sits there with the timer running. I can not access the app to log into my account. This is terrible service.
mrsMarleenmrsMarleen

Bills

The bills that shone is not fixed. It’s increase every 8 months.
ChdhxhxhdhdhChdhxhxhdhdh

Horrible

Fido charged me way more than they should and now they don’t have costume service besides a computer, so you get the WORST SERVICE EVER!
Nick FozardNick Fozard

Brentwood FIDO - Canada

Staff is helpful , comical , professional and very easy to work with.
Good Times !!Good Times !!

Fido is terrible

No one to talk to cant even login their Chatbot just sends you on a loop and cuts you off, same with their support number. Worst phone company there is!
:(!!!!737:(!!!!737
See 351 more reviews

User experience

🐞

Reported Bugs

4 issues

Login page not loading

Bug

Blank screens and white pages

Bug

Frequent sign-outs and session timeouts

Bug

Incompatibility with newer iOS versions

Bug
✨

Requested Features

4 requests

Add Face ID/Touch ID support

Feature

Improve data usage tracking

Feature

Provide more customization options

Feature

Integrate with digital wallets

Feature

FAQ

What can I do with the Fido My Account app?

The Fido My Account app allows you to manage your Fido mobile account. You can track your data usage in real-time, set up alerts to avoid overages, pay your bills securely, and view your plan details. It also facilitates managing your SIM or eSIM, customizing add-ons, and accessing 24/7 support.

How do I track my data usage?

You can track your data usage with the 'Data Bytes™' feature, which provides real-time monitoring. The app also allows you to set wireless alerts to notify you when you are approaching your data limit, helping you stay within your plan and budget.

Is the Fido My Account app free to use?

Yes, the Fido My Account app is free to download and use. There are no charges associated with managing your account or accessing its features through the app. Any costs related to your Fido plan or add-ons will be as per your existing service agreement.

Can I manage multiple lines or family members' accounts?

Yes, the app supports managing multiple mobile lines in one place, making it convenient to keep your family connected. Secondary users can also access certain features like viewing usage and managing their line through a 'guest login' option.

What are the exclusive offers mentioned?

The app provides access to exclusive offers from Rogers Bank for Fido customers. This includes information about the Rogers Red Mastercard, which offers unlimited cash-back rewards on all purchases, redeemable anywhere Mastercard is accepted, with no annual fee.