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Fido My Account

Fido My Account

Track data usage & pay bills

1.1K ratings
396 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • November 24, 2009
  • October 10, 2026

Features

Developer

Fido Solutions Inc.
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Fido My Account screenshot #1 for iPhone
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Fido My Account screenshot #8 for iPhone
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About

Manage your mobile account, track data usage, and pay bills with ease. This app allows you to customize your plan, manage SIM cards, and access support 24/7. It also offers exclusive banking offers and travel features.

✓Track data usage with Data Bytes™
✓Set wireless alerts
✓Make secure payments
✓Manage SIM and eSIM
✓24/7 virtual assistant support
✓Customize add-ons and services
✓Track orders
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What users say about Fido My Account

Reviews of Fido My Account are mostly negative: the Utilities app is rated 4.2/5 from 1.1K App Store ratings. What users like most: lightning-fast app, convenient account management. Top complaints: frequent crashes and bugs, poor security and login issues. Summarized from real user reviews.

Positive things

  • 🚀Lightning-fast app
  • 💡Convenient account management
  • 👍Nice UI and navigation

Negative things

  • 🐛Frequent crashes and bugs
  • 🔒Poor security and login issues
  • 👎Unresponsive customer service
  • 🔋High data usage and battery drain
  • 💸Overpriced plans and hidden fees
See all reviews
+1

What's New in Fido My Account

4.59.0

October 10, 2026

We’ve been hard at work making improvements to the Fido My Account app. This update brings you improvements and bug fixes. Bringing your own device? You can now add a new line directly in the My Account app from start to finish. Shop plans, complete your order, and manage your services without being redirected to the web. Thanks for using our app. We appreciate you using our app. Leave us a comment and let us know how we are doing. Check out the latest features, download our app.

More

User reviews

Most RecentHighest RatedLowest Rated

Paying thru app

Tried all to pay my bill and it keeps telling me payment error. Good way to lose a customer
Xena the boxerXena the boxer

Double facturation

J’ai acheté une passe voyage nomade suivant un montant forfaitaire et Fido m’a facturé un montant additionnel de 18,00 $ par jour en plus, c’est du vol pur et simple
Yves P PYves P P

Support is abysmal

Fido’s customer support is an absolute joke. Need to talk to someone? They’ll book you in a week from now — maybe.
JonosapienJonosapien

Broken a f

Can’t access my own account most of the time or do anything about anything other than pay bill barely
How bout hell noHow bout hell no

With ai progromme i could not talk to an agent,even government offices comes to normal

0
SanjuthanSanjuthan
See 391 more reviews

User experience

🐞

Reported Bugs

4 issues

Login page not loading

Bug

Blank screens and white pages

Bug

Frequent sign-outs and session timeouts

Bug

Incompatibility with newer iOS versions

Bug
✨

Requested Features

4 requests

Add Face ID/Touch ID support

Feature

Improve data usage tracking

Feature

Provide more customization options

Feature

Integrate with digital wallets

Feature

FAQ

What can I do with the Fido My Account app?

The Fido My Account app allows you to manage your Fido mobile account. You can track your data usage in real-time, set up alerts to avoid overages, pay your bills securely, and view your plan details. It also facilitates managing your SIM or eSIM, customizing add-ons, and accessing 24/7 support.

How do I track my data usage?

You can track your data usage with the 'Data Bytes™' feature, which provides real-time monitoring. The app also allows you to set wireless alerts to notify you when you are approaching your data limit, helping you stay within your plan and budget.

Is the Fido My Account app free to use?

Yes, the Fido My Account app is free to download and use. There are no charges associated with managing your account or accessing its features through the app. Any costs related to your Fido plan or add-ons will be as per your existing service agreement.

Can I manage multiple lines or family members' accounts?

Yes, the app supports managing multiple mobile lines in one place, making it convenient to keep your family connected. Secondary users can also access certain features like viewing usage and managing their line through a 'guest login' option.

What are the exclusive offers mentioned?

The app provides access to exclusive offers from Rogers Bank for Fido customers. This includes information about the Rogers Red Mastercard, which offers unlimited cash-back rewards on all purchases, redeemable anywhere Mastercard is accepted, with no annual fee.