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MyRogers (Shaw)

MyRogers (Shaw)

Manage your account with ease

527 ratings
682 reviews
🔧 Utilities
🛍️ Shopping
Free

Details

  • Released
  • Updated
  • August 16, 2017
  • July 28, 2026

Features

Developer

Rogers Communications Inc.
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About

Manage your residential Rogers (Shaw) account effortlessly from your smartphone. Pay bills, chat with support, monitor data usage, and access TV subscriptions and voicemail.

✓Manage billing and payments
✓Live agent chat support
✓Monitor data usage
✓Manage TV subscriptions
✓Access home phone voicemail
✓Troubleshooting guides
Show original description

What users say

Summarized from real user reviews of MyRogers (Shaw). Based on 527 reviews and a 4.4/5 average, it highlights the 3 positives and 6 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍Simple to use
  • 🚀Getting better with updates
  • 💡Useful for low-income families

Negative things

  • 🐛Constant login issues
  • 🔥Terrible customer service
  • ⚠️Unreliable internet connection
  • 💸Overpriced services
  • 🤖Useless chatbot
  • 🔍Difficult to find information
See all reviews

What's New in MyRogers (Shaw)

1.16.17

July 28, 2026

This version contains minor bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

Not working

I can’t login to my account, tells me to enter a 6 digit code but than doesn’t give me access anywhere to enter it
don'tneedmynamedon'tneedmyname

App crashes on support chat constantly

The app crashes constantly while chatting with the assistant. The assistant takes a long time to respond, and I have to authorize multiple times. After each crash, I have to start the whole process from scratch.

I tried three times and still couldn’t resolve my issue. Very frustrating experience.
kate_QAkate_QA

terrible

our internet is down and no one in chat, no number , no human to talk to.
Denlim777Denlim777

Problems galore

I had my bill on auto payment and now have a bill that it did not go through. The app seemed to be frozen and even when I called for help there was no answer on your line. It initially answered and the disconnected??? I’ve been charged $70 for missing a payment which has NEVER happened before and feel that this should be forgiven due to issues with your poor web design. Combine this with the
Fact that your services are absolutely horrific as they are not linked.
Show more
Disappointing merger errorsDisappointing merger errors

Bad service

My automatic payment is not working , i have done by myself, impossible to contact customer services
Ana happyAna happy
See 677 more reviews

Developer apps

MyRogers - Manage your account
MyRogers - Manage your account

Track data usage & pay bills

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Rogers Smart Home Monitoring

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Shaw Go WiFi Finder
Shaw Go WiFi Finder

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🗺️ Navigation

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Rogers Unison
Rogers Unison

by Rogers Communications Inc.

💼 Business

(1)

Free
Rogers Xfinity Stream
Rogers Xfinity Stream

Watch at home or on the go

🎬 Entertainment

(9.3K)

With Ads
See developer apps

User experience

🐞

Reported Bugs

4 issues

Links and buttons not working

Bug

App crashing or freezing

Bug

Inconsistent login behavior

Bug

Incorrect billing information

Bug
✨

Requested Features

4 requests

Ability to easily view and pay bills

Feature

Consistent login experience

Feature

Better integration between Shaw and Rogers services

Feature

Improved app stability and responsiveness

Feature

FAQ

What can I do with the MyRogers (Shaw) app?

The app allows you to manage your residential Rogers (Shaw) account. You can pay bills, request payment extensions, chat with live support agents, monitor your data usage, manage your TV subscriptions, and access your home phone voicemail.

Is the MyRogers (Shaw) app free to use?

Yes, the MyRogers (Shaw) app is free to download and use. While the app itself is free, it is designed to manage your existing Rogers (Shaw) services, which are paid services. The description mentions 'hasAds': true, indicating there may be advertisements within the app.

What are the requirements to use the MyRogers (Shaw) app?

To use the MyRogers (Shaw) app, you need a valid Username and must have two-step verification enabled. The app is exclusively for residential accounts and does not support My Shaw Direct or My Shaw Business accounts at this time.

How can I get help if I have issues with my services?

The app offers a live-agent support chat, which is described as the fastest way to connect with support. You can chat with a real representative directly within the app. Additionally, there is a Support Library with troubleshooting guides for common issues.

Can I manage my TV channels and theme packs through the app?

Yes, you can quickly access your channel list for your TV subscription and theme packs. The app also allows you to manage the devices that can use the Rogers Xfinity App for on-the-go access to your TV subscription.