app
Works quite literally only 50% of the time, and nothing to do with the app but the service is horrible.
Disappointing
Worst service ever
Tres déçue du service client
J’ai reçu une mauvaise information et personne n’a pris en charge ma réclamation
Over over charging
Very disappointed with Virgin Plus. My experience has been extremely frustrating. I was told my monthly payment would be around $90, but I kept getting charged much higher amounts without a clear explanation. This month I was charged $327.67, and when I contacted support, I did not feel like my problem was taken seriously.
I have tried to explain my situation many times, but instead of helping me find a solution, I felt like I was only being told about payments and balances. I believe customers deserve clear information, honest billing, and better support.
I do not recommend Virgin Plus because of my experience. I hope they improve their customer service and become more transparent with their charges.
I have tried to explain my situation many times, but instead of helping me find a solution, I felt like I was only being told about payments and balances. I believe customers deserve clear information, honest billing, and better support.
I do not recommend Virgin Plus because of my experience. I hope they improve their customer service and become more transparent with their charges.
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Terrible services
Ridiculous services
