Manage your mobile and internet services conveniently from your smartphone. Pay bills, monitor usage, and make plan changes with ease. Access support and manage add-ons like travel passes directly within the application.
Summarized from real user reviews of Virgin Plus My Account. Based on 3.6K reviews and a 4.5/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Utilities app.
11.8.2
August 12, 2026
We've fixed bugs and made improvements to make your experience better.
4 issues
App crashes and freezes frequently
Inconsistent language settings
4 requests
Add dark mode option
Improve app performance and responsiveness
The app allows you to manage your Virgin Plus account 24/7. You can pay your bill, check your wireless and internet usage, change your monthly plan, add or remove add-ons like travel passes, and view your plan details. It also provides access to support resources.
Yes, the app is free to download and use. Virgin Plus also states that they will not charge you data when you use the app on 3G/4G/LTE networks, making it free to access your account information.
The My Account app is exclusively available to monthly Virgin Plus members. Prepaid customers will need to manage their accounts through the virginplus.ca/prepaidlogin website.
For app support or troubleshooting, you can contact Virgin Plus directly via email at VPAppSupport@VirginPlus.ca. They also provide information on app permissions and privacy on their website.
Yes, the app makes it easy to manage your travel usage. You can view your roaming data and add or remove add-ons, including Travel Passes for when you are abroad.
