Virgin Plus My Account vs Hydro

The My Account app lets you manage your account 24/7 from your phone. Pay your bill, check your usage, grab a travel pass and so much more. - New! Change your monthly plan right in the app. - Check your account balance, view, download, print and pay your bill. - Easily manage your travel usage. - View your wireless and Internet usage. - Add and remove add-ons (including Travel Passes for roaming). - Check out your plan details. Find support from anywhere in the app. Good to know: We won't charge you data when you use it on 3G/4G/LTE networks. The My Account app is only available to monthly Members. On Prepaid? Manage your account at virginplus.ca/prepaidlogin. Learn more about app permissions: virginplus.ca/privacy For app support or troubleshooting, please contact: VPAppSupport@VirginPlus.ca

With the Hydro-Québec app, follow track the status of an outage, access information about your account and track your electricity consumption. Power outages The tool to find out more about ongoing outages and planned service interruptions. • Track the service status for any addresses you want at any time. • Manage the tracking options for any addresses you want. • Add a label for the addresses you are tracking: daycare, school, condo, parents. • Activate notifications to receive information about the service status and to find out if there are any planned service interruptions at those addresses. • Report an outage easily. Your consumption Your consumption data presented in different ways to help you track, understand and manage your electricity consumption: • An overview of your hourly electricity consumption from the previous day • An overview of the current period and a forecast of the bill amount • Detailed analysis of your electricity consumption, including a breakdown by use • Comparison with households similar to yours Your account Quick access to sign up for services and manage your account. • See your account balance and next billing date. • See your billing and payment history. • Sign up for the Equalized Payments Plan to pay the same amount every month, winter and summer alike, and receive an alert when you use more electricity than anticipated. • Sign up for Pre-Authorized Debit and avoid late payments. • Turn on notifications to receive billing notices and payment due reminders. Determine your home’s profile and get customized recommendations so you can build your action plan and save. You can easily update your profile when necessary. Click on “More” to for even more! • Options for modifying your home’s profile or for selecting, modifying or adding an account in your Customer Space • App settings to turn on the notifications, modify the language and define your connection options, including Continuous connection • Quick links to the most commonly used online services • Information about how to contact us • Information about touring facilities that are open to the public • Hydro-Québec news