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Freedom Mobile My Account

Freedom Mobile My Account

by Freedom Mobile Inc.

18 ratings
169 reviews
With Ads
๐Ÿ”ง Utilities
Free
With Ads

Details

  • Released
  • Updated
  • July 8, 2014
  • March 8, 2024

Features

Developer

Freedom Mobile Inc.
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Freedom Mobile My Account screenshot #1 for iPhone
Freedom Mobile My Account screenshot #2 for iPhone
iphone
ipad
๐Ÿ“ŒReady
Reviews summaryโ†˜๏ธŽ
โญ169
Reviewsโ†˜๏ธŽ
๐Ÿ“4+ tags
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๐Ÿ”„6+ apps
Alternativesโ†˜๏ธŽ
โ“5 answered
FAQโ†˜๏ธŽ
๐Ÿ“ฆw/o updates
Updates frequencyโ†˜๏ธŽ
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About

Manage your wireless services conveniently from your smartphone. Check balances, make payments, view usage history, and modify your plan or add services on the go. Keep your personal account details updated easily.

โœ“Check account balance
โœ“Make payments
โœ“View billing history
โœ“Track usage (talk, text, data)
โœ“Change monthly plan
โœ“Add/remove services
โœ“Update account information
Show original description

What users say

Summarized from real user reviews of Freedom Mobile My Account. Based on 18 reviews and a 1.9/5 average, it highlights the 3 positives and 17 negatives reviewers mention most about this Utilities app.

Positive things

  • ๐Ÿ’ณEasy top-up for pay-as-you-go accounts
  • ๐ŸŒCanada-US free roaming available
  • ๐Ÿ“ŠHelps track data usage

Negative things

  • ๐Ÿ”Excessive and repetitive login requirements
  • ๐Ÿ›Numerous bugs and glitches throughout app
  • โš ๏ธApp crashes frequently during transactions
  • ๐Ÿ”„Doesn't retain login session between uses
  • ๐ŸŒJust a website wrapper, not a native app
  • ๐Ÿ“ฑPoor UI/UX design and navigation
  • โฑ๏ธSlow loading times and performance issues
  • ๐Ÿ”‘Complex multi-factor authentication process
  • โŒMissing key features and functionality
  • ๐ŸšซNo Face ID or biometric login support
  • ๐Ÿ“„Cannot download bills from within app
  • ๐Ÿ”™No back button to navigate between pages
  • โšกLaggy and unresponsive interface
  • ๐Ÿ”“Requires re-authentication for every action
  • ๐Ÿ“ตVerification codes not recognized by iOS autofill
  • ๐Ÿ”ŒLogs out unexpectedly when switching apps
  • โ“Confusing and unclear usage data display
See all reviews

What's New in Freedom Mobile My Account

3.0.3

March 8, 2024

Improved performance Enhanced security Bug fixes

More

User reviews

Most RecentHighest RatedLowest Rated

Horrible

The worst app I have ever used. Get your pin wrong once and wait 30 minutes to try again. What makes you think waiting is going to be any better??? Hard to find information about your account. Absolutely HATE this app.
Don acceptDon accept

Lazy programmers

It is just an app that directs you to the login page and shows you exactly the website!
hankonly1234hankonly1234

bad

boy, you can really tell this is a poorly ported website from 2018.
InsideoutLizardInsideoutLizard

Just a website wrapper

An embarrassing excuse of an app - itโ€™s not an app, but a website wrapper that 1) requires a re-authentication EVERY new session 2) doesnโ€™t have FaceID support 3) if you want you view your bill, the app kicks you out to Safari and you have to re-login again.
radfjordradfjord

Terrible

Absolutely terrible app. Outdated, buggy, and no updates. Donโ€™t bother making an app if youโ€™re not going to update it
dman1359dman1359
See 164 more reviews

Developer apps

Freedom Device Care
Freedom Device Care

Digital Mobile Care

๐Ÿ”ง Utilities

(1)

Free
See developer apps

User experience

๐Ÿž

Reported Bugs

17 issues

Login process requires entering phone number twice

Bug

App crashes when attempting to complete orders

Bug

Verification codes not sent or delayed

Bug

PIN system not functioning properly

Bug

White screen on app launch

Bug

App gets stuck on loading screen

Bug

External links require re-authentication

Bug

Upgrade/Add line popup appears repeatedly

Bug

Usage tab doesn't display current data

Bug

Billing information displays incorrectly

Bug

App hangs when switching between pages

Bug

PDF opens with no way to close on iOS

Bug

Autofill not working for login fields

Bug

Unexpected logouts during navigation

Bug

Error messages about internet connection despite working connection

Bug

App redirects to website unexpectedly

Bug

Navigation loops back to homepage

Bug
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Requested Features

15 requests

Native mobile app instead of web wrapper

Feature

Face ID and biometric authentication

Feature

Remember login credentials option

Feature

Back button for page navigation

Feature

Bill download functionality within app

Feature

Disable 2FA option for users

Feature

iOS autofill support for verification codes

Feature

Session persistence between app launches

Feature

Simplified single-step login process

Feature

Data usage breakdown and detailed billing

Feature

Better UI/UX design following iOS conventions

Feature

Faster app performance and loading times

Feature

Offline functionality for basic features

Feature

Push notifications for account alerts

Feature

Dark mode option

Feature

FAQ

What can I do with the Freedom Mobile My Account app?

The app allows you to securely manage your wireless services from your smartphone. You can check your account balance, make payments, view your billing and payment history, and track your talk, text, and data usage for up to six months.

Can I change my mobile plan or add services using the app?

Yes, you can add or modify your Freedom Mobile services on the go. This includes changing your monthly plan, adding or removing add-ons, and enabling network features like long distance calling and roaming.

How do I update my personal information in the app?

The app allows you to keep your personal details up to date. You can update your account information, such as your email or mailing address, and also select or reset your PIN for easy access.

Is the Freedom Mobile My Account app free to use?

Yes, the Freedom Mobile My Account app is free to download and use. It provides convenient access to manage your wireless services without any additional cost for the application itself.

What information can I see about my usage?

You can see up to 6 months of your talk, text, and data usage directly within the app. This helps you monitor your consumption and understand your wireless activity over time.