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Public Mobile

Public Mobile

Do it all in the app

245 ratings
340 reviews
🔧 Utilities
Free

Details

Released
May 19, 2023
Updated
October 27, 2026

Features

Developer

TELUS Communications Inc.
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Public Mobile screenshot #1 for iPhone
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Public Mobile screenshot #3 for iPhone
Public Mobile screenshot #4 for iPhone
Public Mobile screenshot #5 for iPhone
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Reviews summary↘︎
⭐340
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📝2+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 weeks
Updates frequency↘︎
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About

This app offers a 5G wireless subscription service with self-service account management. Activate your service, manage plans, track usage, and earn rewards. Get 24/7 online support for all your mobile needs.

✓5G subscription phone service
✓eSIM activation
✓Self-service account management
✓Plan usage tracking
✓Rewards program
✓Refer-a-friend savings
✓24/7 online support
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What users say about Public Mobile

Reviews of Public Mobile are mostly negative: the Utilities app is rated 4.5/5 from 245 App Store ratings. What users like most: surprisingly good service, great app overall. Top complaints: just a fake app, never works properly. Summarized from real user reviews.

Positive things

  • 🚀Surprisingly good service
  • 👍Great app overall
  • 👍Good value for money
  • 👍Smooth and user-friendly
  • 👍Awesome, nothing to complain about
  • 👍Works great, simple setup
  • 👍Reliable service
  • 👍Excellent in all respects
  • 👍Best value!
  • 👍Seamless transition
  • 👍Satisfied!
  • 👍Amazing, nothing to complain about
  • 👍Stellar app!
  • 👍Works well now
  • 👍Good functioning app

Negative things

  • 🐛Just a fake app
  • 🔒Never works properly
  • 🔒Access to support is appalling
  • 🐛Seriously garbage
  • 🔒Deal with care
  • 🐛Annoying to log in
  • 🐛Cumbersome
  • 🐛Randomly logged out
  • 🐛Fails to login to the app
  • 🐛Can't login
  • 🐛Doesn't work
  • 🐛Broken app
  • 🐛Worse app
  • 🐛Can't even log in
  • 🐛Bad website
  • 🐛Login doesn't work
  • 🐛Doesn't work
  • 🐛No persistent login
  • 🐛Can't Login
  • 🐛Errors constantly
  • 🐛Cannot login.
  • 🐛Failed to issue eSIM
  • 🐛Dead loop
  • 🐛Incredibly slow and basically unusable…
  • 🐛App Won't Open
  • 🐛Super Slow
  • 🐛Doesn't work in lockdown mode
  • 🐛Such a lousy website
  • 🐛Terrible App!
  • 🐛Sucks App Ever I used
  • 🐛Ignores settings for trusted device completely
  • 🐛The app is horrible! Edit the app is garbage!
  • 🐛Worst App and service in telecom history
  • 🐛Can't even sign up
  • 🐛Scam
  • 🐛Terrible app
  • 🐛Service is absolute garbage
  • 🐛Doesn't work!!!!
  • 🐛Terrible When Unsubscribing
  • 🐛Doesn't work in Lockdown Mode
  • 🐛Takes care of the basics
See all reviews
+1

What's New in Public Mobile

3.2.3

October 27, 2026

We're always working on new features, bug fixes, and performance improvements. Make sure you stay updated with the latest version for the best experience.

More

User reviews

Most RecentHighest RatedLowest Rated

Login renew everytime

Three star purely for the app, Clicking on trust this device doesnt help, still needed to login every single time. And what kind of mobile signal app requires email over phone number for login?? It was great before bring it back dT-Tb
Bbloblobo

I love it

Best app I ever have
Ppeskos

The best

It was so easy and affordable to switch. I had Roger’s phone service and it was absolute terrible. I do not recommend it. Nothing in the process was easy. This took no time!
MMousetrap17

Cut my bill in half, easy eSIM switch (tip for new signups)

My bill dropped from $75 to $35 for more data after ten years with a big-three carrier. Tip for new signups: enter a friend's code in the when you activate and you'll get $10 in credit. Mine: X98P9N

Latest update (3.2.1) fixed the occasional logout bug, and the app's been stable since. Setup took five minutes with eSIM and kept my number. Coverage on the Telus network matches my old carrier everywhere I go, and 5G data is noticeably faster than the LTE I had before and usage tracking updates in real time, I even get service in the elevator at work downtown.

Self-service is the standout: changing plans, buying add-ons, and redeeming Rewards points all take a few taps, and my points have covered part of my bill every cycle. Prepaid, no contracts, no surprise fees it's the cheapest reliable service in Canada.
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YYou_Wishy

Appels

Les appelles ne fonctionnes pas que texto ou lte…
LLericheman
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User experience

🐞

Reported Bugs

5 issues

Activation issues

Bug

Logging in problems

Bug

App crashes and freezes

Bug

Unreliable service

Bug

Billing and payment issues

Bug
✨

Requested Features

3 requests

Wifi calling

Feature

Support for iPad/tablets

Feature

Improve customer service access

Feature

FAQ

What does the Public Mobile app do?

The Public Mobile app allows you to sign up for a 5G wireless subscription service, activate your service with eSIM, and manage your account. You can also track your plan usage, purchase add-ons, and earn rewards through their loyalty program.

How do I manage my mobile plan with this app?

You can manage your entire mobile plan through the 'My Account' section of the app. This includes viewing your subscription details, tracking your data and usage, and purchasing any necessary add-ons to customize your plan.

Is there a cost to download and use the Public Mobile app?

The Public Mobile app itself is free to download and use. The costs associated with the app are for the wireless subscription service plans you choose to purchase and manage through it.

What are the benefits of the Rewards program?

The Rewards program allows you to earn points that can be redeemed to save money on your mobile service. You can also earn rewards by referring friends to Public Mobile, sharing savings with them as well.

How can I get help if I have issues with my service?

The app provides 24/7 online solutions for support. You can access virtual support directly through the app, find answers to common questions, and ask your own questions to resolve any issues you may encounter.