Lucky Mobile My Account vs Public Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Lucky Mobile My Account
Easily manage your mobile services, including plan changes, usage monitoring, and account top-ups. Activate new services with eSIM or SIM cards and track your rewards progress. Get support through live chat.
- Activate eSIM or SIM Card
- Register for Automatic Top-Up
- Check balance and Top-Up
- Manage Plan and Add-Ons
- Monitor usage
- Track Lucky Rewards
- Chat with support
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Manage your Lucky Mobile services right from your phone, on the Lucky Mobile network and on any Wi-Fi network. Using the app does not require data – you do however need data or a Wi-Fi connection to download the app. What you can do with the app: • Activate with an eSIM or a SIM Card • Register for Automatic Top-Up • Check your balance and Top-Up your account • Manage your Plan and Add-Ons • Monitor your usage • Track your Lucky Rewards progress • Chat with us And much more
Public Mobile
This app offers a 5G wireless subscription service with self-service account management. Activate your service, manage plans, track usage, and earn rewards. Get 24/7 online support for all your mobile needs.
- 5G subscription phone service
- eSIM activation
- Self-service account management
- Plan usage tracking
- Rewards program
- Refer-a-friend savings
- 24/7 online support
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Welcome to different. Public Mobile is a wireless subscription service that does mobility differently. Sign up for Canada's first 5G subscription phone service in a few simple steps. With the Public Mobile app, you're in control. Activate in minutes with eSIM along with an eSIM compatible device and choose from 5G speed plans and unlimited data on Canada's largest network. Manage your own account with easy, self-service features in the app. Just like your other subscription services set it and forget it. Download the Public Mobile app for free to get started. Subscribe with a few quick clicks in the app: • Select and activate your subscription • Save with a 90 day subscription • Purchase and activate your eSIM or SIM card • You can keep your phone number when you subscribe to Public Mobile. Manage your plan anywhere, anytime with My Account: • Manage your subscription • Track your plan usage • Purchase add-ons Earn points that save you money with our Rewards program: • Check rewards balance • Redeem your points • Refer-a-friend to share savings Skip the wait time with 24/7 online solutions: • Access virtual support at your fingertips • Find answers and ask questions Download the Public Mobile App now. Learn more at publicmobile.ca
Screenshots
Verdict
The clearest difference is monetization model: Lucky Mobile My Account at free against Public Mobile's free with in-app purchases. Lucky Mobile My Account also leads on ratings volume (914 vs 177). Public Mobile's advantage is update cadence (every 3 weeks vs every 2 months) and iOS requirement (16.1 vs 18.0). On price, rating, review sentiment and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.5 for Lucky Mobile My Account against 4.4 for Public Mobile. That said, the two scores are not equally well evidenced: Lucky Mobile My Account has 914 ratings behind it against 177, so its average is the more settled of the two. Written reviews are what separate them: 45% of Lucky Mobile My Account's written reviews are positive against 44% of Public Mobile's.
Lucky Mobile My Account ships an update every 2 months, Public Mobile every 3 weeks. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.
| Parameter | Lucky Mobile My Account | Public Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (914 ratings) — better | 4.4 (177 ratings) |
| Positive reviews | 44.6% of reviews — better | 43.6% of reviews |
| Number of ratings | 914 — better | 177 |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 18.0 | 16.1 — better |
| Further details — not scored | ||
| Size | 247 MB | 74 MB |
| Age rating | 4+ | 4+ |
| Developer | Lucky Mobile Canada | TELUS Communications Inc. |
Customer experience
Lucky Mobile My Account
Public Mobile
User reviews
Lucky Mobile My Account
From 914 App Store ratingsWhat we love
- 👍 Great customer service
- 💰 Excellent value for money
- 📱 User-friendly app
- 🔥 Unbeatable pricing
- 🤝 Consistent and reliable service
Room to improve
- 🐛 Technical issues with the app
- 🤔 Confusing account management
- 🔍 Lack of transparency with billing
- 🤯 Frustrating customer support experience
- 📶 Slow and unreliable data speeds
Public Mobile
From 177 App Store ratingsWhat we love
- 🚀 Surprisingly good service
- 👍 Great app overall
- 👍 Good value for money
- 👍 Smooth and user-friendly
- 👍 Awesome, nothing to complain about
Room to improve
- 🐛 Just a fake app
- 🔒 Never works properly
- 🔒 Access to support is appalling
- 🐛 Seriously garbage
- 🔒 Deal with care
Bugs and requests
Lucky Mobile My Account
Reported bugs
5 issues- App crashes and freezes
- Automatic top-up not working as expected
- Incorrect account information and billing issues
- Inability to recover lost passwords or SIM cards
- Compatibility issues with newer iOS versions
Requested features
5 requests- Ability to top up custom amounts
- More data options and higher data caps
- Support for international addresses and payment methods
- Improved app performance and stability
- Better account management and self-service options
Public Mobile
Reported bugs
5 issues- Activation issues
- Logging in problems
- App crashes and freezes
- Unreliable service
- Billing and payment issues
Requested features
3 requests- Wifi calling
- Support for iPad/tablets
- Improve customer service access
In-app purchases
Lucky Mobile My Account
No in-app purchases
Public Mobile
No in-app purchases
Questions
Is Lucky Mobile My Account free?
Is Public Mobile free?
Which has better reviews, Lucky Mobile My Account or Public Mobile?
Do Lucky Mobile My Account or Public Mobile have ads?
Which is updated more often, Lucky Mobile My Account or Public Mobile?
Other comparisons
