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Lucky Mobile My Account

Lucky Mobile My Account

Manage your account on the go

933 ratings
277 reviews
🔧 Utilities
📊 Productivity
Free

Details

Released
October 7, 2019
Updated
September 18, 2026

Features

Developer

Lucky Mobile Canada
✨Promote your app ✨
Lucky Mobile My Account screenshot #1 for iPhone
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Lucky Mobile My Account screenshot #5 for iPhone
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Lucky Mobile My Account screenshot #7 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐277
Reviews↘︎
📝15+ tags
Tags↘︎
🔄6+ apps
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❓5 answered
FAQ↘︎
📦~ in 1 month
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About

Easily manage your mobile services, including plan changes, usage monitoring, and account top-ups. Activate new services with eSIM or SIM cards and track your rewards progress. Get support through live chat.

✓Activate eSIM or SIM Card
✓Register for Automatic Top-Up
✓Check balance and Top-Up
✓Manage Plan and Add-Ons
✓Monitor usage
✓Track Lucky Rewards
✓Chat with support
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What users say about Lucky Mobile My Account

Reviews of Lucky Mobile My Account are mixed: the Utilities app is rated 4.5/5 from 933 App Store ratings. What users like most: great customer service, excellent value for money. Top complaints: technical issues with the app, confusing account management. Summarized from real user reviews.

Positive things

  • 👍Great customer service
  • 💰Excellent value for money
  • 📱User-friendly app
  • 🔥Unbeatable pricing
  • 🤝Consistent and reliable service

Negative things

  • 🐛Technical issues with the app
  • 🤔Confusing account management
  • 🔍Lack of transparency with billing
  • 🤯Frustrating customer support experience
  • 📶Slow and unreliable data speeds
See all reviews

What's New in Lucky Mobile My Account

5.4.1

September 18, 2026

We've fixed bugs and made improvements to make your experience better.

User reviews

Most RecentHighest RatedLowest Rated

Doesn’t work

5 hours and $30 worse off. E-sim simply doesn’t work. No-one available to help. Codes to negotiate problem sent by text to the number I’m trying to set up. I’ll sort my phone out elsewhere. Lucky are a company to avoid.
NBN. base

Très bien!

J’aime beaucoup cette compagnie et cette application mais des fois j’ai eu un peu de mal à trouver certaines informations comme comment créer ma boîte vocale.
MEMaruti Eka

Lucky Mobile is Goated

Best Data Provider. Prepaid sim through app, streamlined & efficient
KCkaren of the century

Good

Works good
HHdidjrnns

LUCKY SUCKS A BIG ONE

I woke up yesterday the day I was supposed to be able to pay my bill and found my Lucky account suspended after an hour on the phone with several different agents at Lucky. They said it was working. I woke up this morning and it was suspended. I’m looking for another server because one more incident with Lucky I’m gone. I will never recommend them to anyone and I will never never hook up with Lucky ever again or Bell seems Lucky‘s owned by Bell.
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DSDr. Stimuli
See 272 more reviews

User experience

🐞

Reported Bugs

5 issues

App crashes and freezes

Bug

Automatic top-up not working as expected

Bug

Incorrect account information and billing issues

Bug

Inability to recover lost passwords or SIM cards

Bug

Compatibility issues with newer iOS versions

Bug
✨

Requested Features

5 requests

Ability to top up custom amounts

Feature

More data options and higher data caps

Feature

Support for international addresses and payment methods

Feature

Improved app performance and stability

Feature

Better account management and self-service options

Feature

FAQ

What can I do with the Lucky Mobile My Account app?

The app allows you to manage your Lucky Mobile services on the go. You can activate new services with an eSIM or SIM card, register for automatic top-ups, check your balance, and top-up your account. It also lets you manage your plan and add-ons, monitor your usage, and track your Lucky Rewards progress. You can even chat with customer support directly through the app.

Is the Lucky Mobile My Account app free to use?

Yes, the app itself is free to download and use. While downloading the app requires a data or Wi-Fi connection, using the app to manage your account does not consume your mobile data. This means you can manage your services without incurring additional data charges.

How do I activate a new service with the app?

You can activate new Lucky Mobile services directly through the app. The app supports activation using either an eSIM or a physical SIM card. Follow the on-screen instructions within the app to complete the activation process for your chosen method.

Can I manage my plan and add-ons through the app?

Absolutely. The Lucky Mobile My Account app provides full functionality to manage your existing plan and any add-ons you may have. You can view your current plan details, make changes, or add new services as needed directly within the application interface.

What are Lucky Rewards and how can I track them?

Lucky Rewards is a loyalty program for Lucky Mobile customers. The My Account app allows you to easily track your progress within the Lucky Rewards program. You can view how many rewards you have accumulated and monitor your journey towards earning more rewards, all within the app.