Public Mobile User Reviews

Public Mobile
Public Mobile
TELUS Communications Inc.

Customer Experience

Positive experience43.6% of reviews
Neutral6.6% of reviews
Negative experience49.8% of reviews

~ Based on 319 written reviews from the US App Store.

What users say

Is Public Mobile Safe?

Public Mobile appears safe based on user ratings. AppsHunter Safety Score for Public Mobile is 86/100.

This assessment is based on 177 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.3% of ratings point to a safe experience
2.3% of ratings suggest some concerns
12.4% of ratings point to a risky experience

~ Based on 177 App Store ratings for Public Mobile.

Is Public Mobile Legit?

Public Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Public Mobile is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good most of the time

I do like the affordable plans, but you get what you pay for: there are quite a lot of areas that have no service for me but other people with different cell phone plans have service, and the data can be pretty slow for 5G, also inconvenient when I get signed out of the app randomly and so my data won’t work and so I can’t open the app to sign back into it until I have wifi
Show more

Connection

Awful company mobile

Works well: Canada, US, Mexico

Both my husband and I have Canada, US and Mexico plan. It’s been working great for the both of us. Transferred phones a few times and set up was a breeze.

Great! $10 credit too! πŸŽ‰

$10 credit with OQULY5 makes Public an even better deal! Same performance as the big three with US/CAN/MEX calling & data is a no brainer! Happy with speeds (>200mbps) and reception. I was paying 3x more for less before I switched!

Love Public Mobile

We have several lines with Public Mobile and the value is unbelievable. We always BYOD so it’s a perfect fit for our family

Works good

Pretty much a decent app does what it needs to do. Sometimes it makes me update before using which is annoying. That’s the only thing though

Good move!

Happily a member of Public Mobile.

Works as should

Same service better price. It’s a win.

Easy phone set up

It was a simple process to set up my new phone, used my referral code & picked a new number from lots of options

Amazing value!!

I love it, a lot!!! Amazing dollar per performance

Keep out

This is the worst cellphone company in Canada.

It is ok when things work.

But, when you have a problem there is not customer support. No human. You have to fight with a stupid robot. You can also raise a ticket and hope the monkey that takes your ticket understands your problem.

Stay away.

Amazing service

Really happy customer

App is just Koodo pop-up ads

This app is pointless to use now, literally just pop-up ads to switch to Koodo.

Bad signal

In the last few months the signal downgraded and I barely get any internet connection which is so frustrating at times. Not reliable anymore.

Customer service

Had a problem with outgoing calls. Catalina helpfully resolved the issue.

The app

I’m having trouble with the up would you please fix it

App dosent let me log in, keeps saying β€œerror”

Keeps logging me out and doesn’t let log back in. Terrible app, please fix

Terrible

On a brand new iPhone 17e with a default app display size of medium, it is not possible to create a new account on the app. The process breaks down when the cookies notice pops up and no β€œcontinue” or β€œaccept” button is visible or accessible to advance the set-up.

No Wifi Calling

Public has most of what I required…all except wifi calling. For whatever reason this still isn’t available, unless you’re willing to pay more for less with other providers; and have your bill increase every 12 months.

Annoying ads

Downgraded from a five star app to 2. A full screen ad to switch to Koodo every time I open the app, then banners at the top that have to be pressed away each time, again advertising Koodo. Give it a rest.