Public Mobile Reviews: Is It Legit?

Public Mobile
Public Mobile
TELUS Communications Inc.

Customer Experience

Positive experience44.7% of reviews
Neutral6.8% of reviews
Negative experience48.5% of reviews

~ Based on 340 written reviews from the US App Store.

What users say about Public Mobile

Is Public Mobile Safe?

Public Mobile appears safe based on user ratings. AppsHunter Safety Score for Public Mobile is 89/100.

This assessment is based on 253 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.4% of ratings point to a safe experience
2.5% of ratings suggest some concerns
9.1% of ratings point to a risky experience

~ Based on 242 App Store ratings for Public Mobile.

Is Public Mobile Legit?

Public Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Public Mobile is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Login renew everytime

Three star purely for the app, Clicking on trust this device doesnt help, still needed to login every single time. And what kind of mobile signal app requires email over phone number for login?? It was great before bring it back dT-Tb

I love it

Best app I ever have

The best

It was so easy and affordable to switch. I had Roger’s phone service and it was absolute terrible. I do not recommend it. Nothing in the process was easy. This took no time!

Cut my bill in half, easy eSIM switch (tip for new signups)

My bill dropped from $75 to $35 for more data after ten years with a big-three carrier. Tip for new signups: enter a friend's code in the when you activate and you'll get $10 in credit. Mine: X98P9N

Latest update (3.2.1) fixed the occasional logout bug, and the app's been stable since. Setup took five minutes with eSIM and kept my number. Coverage on the Telus network matches my old carrier everywhere I go, and 5G data is noticeably faster than the LTE I had before and usage tracking updates in real time, I even get service in the elevator at work downtown.

Self-service is the standout: changing plans, buying add-ons, and redeeming Rewards points all take a few taps, and my points have covered part of my bill every cycle. Prepaid, no contracts, no surprise fees it's the cheapest reliable service in Canada.
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Appels

Les appelles ne fonctionnes pas que texto ou lte…

Excellent price

The price for public mobile is exceptionally well for the amount of data you get for the plans that they offer are perfectly price per gig. Could not ask for a better deal!!

Great Price and network

So Advance and better than other networks📈

Cust SERVICE

Zero Cust service. Run at your own risk. No input from Telus/Koodo store. Works on buyer beware what u buy principal.

Provider Transfer

Way better than the previous provider

I came back

I was a Public Mobile customer for years and never had issues, but got tempted with a competitor’s offer. I was only with them for 2 months before I switched back. The billing was absurd, the service sucked, and they didn’t even have an app? Needless to say, I’m a public mobile girl for life.

I love public mobile

I never need tech support or account information so Public Mobile is the best choice. They never make problems and their system is intuitive.

Changing to new phone was confusing

It was not clear how to move a phone number from an old phone to a new phone. You have to buy a new eSIM to move your number from an old phone to a new phone.

Subscription

Very disappointed with Public Mobile. I’ve been a customer for over 4 years. I temporarily upgraded to a more expensive plan because I needed extra data, but now I’m not allowed to switch back to a cheaper plan, even though Public Mobile advertises those prices to attract new customers.

The service is already not competitive with other providers, so the affordable plans are the main reason I stay. Public Mobile should take care of loyal customers instead of only chasing new ones. If this continues, I’ll be taking my business elsewhere.
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Easy set up

Took less than 20 mins

Don’t buy

Very very bad in customer service, very bad by the far

eSIM cost money

As a loyal customer, they know how to get money for everything.

Amazing$10 Credit! 🎉

Get a $10 credit with X98P9N it makes public mobile even cheaper.

Best Canadian Option

Public Mobile is by far the best company I have used in Canada for cellular.

I hate you

I’ve literally been trying to log in to the app for 4 hours, no tech support available, and all I need to do is change my ESIM, completely ruined my week

Great

Great, cheap, and so easy to set up. 100% recommended.