App dosent let me log in, keeps saying “error”
Keeps logging me out and doesn’t let log back in. Terrible app, please fix
Terrible
On a brand new iPhone 17e with a default app display size of medium, it is not possible to create a new account on the app. The process breaks down when the cookies notice pops up and no “continue” or “accept” button is visible or accessible to advance the set-up.
No Wifi Calling
Public has most of what I required…all except wifi calling. For whatever reason this still isn’t available, unless you’re willing to pay more for less with other providers; and have your bill increase every 12 months.
Annoying ads
Downgraded from a five star app to 2. A full screen ad to switch to Koodo every time I open the app, then banners at the top that have to be pressed away each time, again advertising Koodo. Give it a rest.
Works well, support not so much
Service is fine. Support isn’t great - email only. Worth it for the price.
Get a discount off your bill 🔥
Quick tip for anyone ordering: I used code X98P9N at checkout and it took $10 off my bill. I found it online, so I’m not sure how long it’s I’ll stay active but it worked for me. The ordering process was straightforward and the discount made public mobile a better value.
Reliable & Inexpensive!
Got a $10 credit with code OQULY5 on an already cheap plan! Porting my number was easy and speeds are the same as with big guys. CAN/US/MEX data included for 1/3 the price and same quality of service is a no brainer! Very happy I switched!
Would not recommend
Customer service is bad
Would not recommend
Customer service is bad
Cheap for a reason
I get 1 bar of 3G basically anywhere in my city. It’s the most unreliable cell reception I’ve ever had in my life. It’s almost easier to just use McDonald’s wifi than my data. Fix your coverage issues.
Très satisfait depuis plus de 3 ans
Avec 4 appareils dans la famille, tout se passe bien depuis 3 ans. Seul bémol: nous utilisons peu de données et cherchons à garder les abonnements les plus abordables possibles, alors que depuis 2 mois environ, le forfait le moins cher a augmenté de quelques dollars. Avec 4 comptes, ça fait quand même un bonne augmentation et on a pas vraiment besoin de Gigs supplémentaires. Ça reste l’offre la moins chère pour notre profil, mais on aurait préféré garder notre ancien forfait.
Show more
App is getting better
I have been using Public Mobile for years and have no complaints with the service. The app is much improved now than it was. Love the prepaid model because I never get surprised roaming charges.
Cheap plans but service is spotty or weak and literally no customer support.
The title says it all.
It’s 5G on its own time… not all of the time.
Not very reliable and definitely not always 5G. The service cuts a lot, or slows down a lot and very often, it turns to LTE speed. So it is cheaper for a reason.
Voicemail Needs fixing
Decent set up. Good rewards for loyalty and good offers for data. No issues with cell service. Poor CS but hey. Only big issue is the carrier does not provide read notifications for phone voicemail, meaning I will never get a notification of a voicemail. Will have to go to a new carrier. That is a deal breaker.
Show more
WARNING: USE UNDER NO CIRCUMSTANCE
Completely fraudulent service. Said my phone was esim compatible (it is) took my money, then said its not, and to contact support for refund - their garbage support agent (no human support no matter what you do) asks you to login in an indefinite loop on mobile. I used web to get past it, then all the support links for submitting a ticket it gave me were broken. I have spent over an hour trying to request a refund with no end in site. I was robbed by this broken experience. No service, and no way to pursue refund. Shame on public mobile.
Show more
Can't Log In - new user
Just signed up - app logged me back out and gives errors when I try to log in, no matter what I do
Subscription doesn’t work
I can’t use messages or any other app even though I have a paid subscription
Save on your first bill
Use this code X98P9N I found online, use it when checking out to get 10 bucks off your bill.
Service après vente inexistant
J’ai payé un forfait prepayer total 54$ taxes incluses, j’arrive à l’étape pour installer la eSIM un message d’erreur impossible, j’ai le dernier iPhone 17 Pro max qui est compatible que avec eSim, l’application beug, pas moyen de parler avec un être humain agent pour résoudre le problème. Pas moyen de demander un remboursement, on se fait arnaquer par ce service pitoyable. Allez voir chez un autre fournisseur qui en au moins une boutique pour discuter avec un être humain.
Show more
