Cust SERVICE
Zero Cust service. Run at your own risk. No input from Telus/Koodo store. Works on buyer beware what u buy principal.
Provider Transfer
Way better than the previous provider
I came back
I was a Public Mobile customer for years and never had issues, but got tempted with a competitor’s offer. I was only with them for 2 months before I switched back. The billing was absurd, the service sucked, and they didn’t even have an app? Needless to say, I’m a public mobile girl for life.
I love public mobile
I never need tech support or account information so Public Mobile is the best choice. They never make problems and their system is intuitive.
Changing to new phone was confusing
It was not clear how to move a phone number from an old phone to a new phone. You have to buy a new eSIM to move your number from an old phone to a new phone.
Subscription
Very disappointed with Public Mobile. I’ve been a customer for over 4 years. I temporarily upgraded to a more expensive plan because I needed extra data, but now I’m not allowed to switch back to a cheaper plan, even though Public Mobile advertises those prices to attract new customers.
The service is already not competitive with other providers, so the affordable plans are the main reason I stay. Public Mobile should take care of loyal customers instead of only chasing new ones. If this continues, I’ll be taking my business elsewhere.
The service is already not competitive with other providers, so the affordable plans are the main reason I stay. Public Mobile should take care of loyal customers instead of only chasing new ones. If this continues, I’ll be taking my business elsewhere.
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Easy set up
Took less than 20 mins
Don’t buy
Very very bad in customer service, very bad by the far
eSIM cost money
As a loyal customer, they know how to get money for everything.
Amazing$10 Credit! 🎉
Get a $10 credit with X98P9N it makes public mobile even cheaper.
Best Canadian Option
Public Mobile is by far the best company I have used in Canada for cellular.
I hate you
I’ve literally been trying to log in to the app for 4 hours, no tech support available, and all I need to do is change my ESIM, completely ruined my week
Great
Great, cheap, and so easy to set up. 100% recommended.
Subscribe
Good, but prefer to pay at the end instead of before getting a phone #.
Good most of the time
I do like the affordable plans, but you get what you pay for: there are quite a lot of areas that have no service for me but other people with different cell phone plans have service, and the data can be pretty slow for 5G, also inconvenient when I get signed out of the app randomly and so my data won’t work and so I can’t open the app to sign back into it until I have wifi
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Connection
Awful company mobile
Works well: Canada, US, Mexico
Both my husband and I have Canada, US and Mexico plan. It’s been working great for the both of us. Transferred phones a few times and set up was a breeze.
Great! $10 credit too! 🎉
$10 credit with OQULY5 makes Public an even better deal! Same performance as the big three with US/CAN/MEX calling & data is a no brainer! Happy with speeds (>200mbps) and reception. I was paying 3x more for less before I switched!
Love Public Mobile
We have several lines with Public Mobile and the value is unbelievable. We always BYOD so it’s a perfect fit for our family
Works good
Pretty much a decent app does what it needs to do. Sometimes it makes me update before using which is annoying. That’s the only thing though
