WiFi drops
WiFi drops frequently. Zoom, Teams calls are often frozen and I miss large segments of meetings. Netflix often loses connection resulting in interrupted programs.
Response from developer
Thank you for sharing this experience. We’re sorry to hear about the frequent drops and interruptions you’ve been facing, however, this space is meant for app‑related feedback. Service or connectivity issues are best handled by our technical support teams. Please reach out at rogers.com/contact so they can look into this further for you. ^rp
Broken app
Doesnt work, never has, cant even log in.
App is not recommended for anyone
Cannot log in tried multiple times on different phone tried every troubleshooting step and support was no help if you see this and have the option I highly recommend you use a different provider for internet this is as bad as it can get for an app
App Not Working for Shaw
Currently on the phone with the Shaw reps. They don’t understand why this app isn’t working when there are literally MULTIPLE reviews saying the exact same thing. I shouldn’t have to pay full price for a service that isn’t working. I would like to control my kids internet usage and now I cannot anymore. It was great before the update and switch, but now NOTHING. Please fix your app! I have tried all the things you’ve suggested already (cleared website data) and sat on the phone with a Shaw tech for over 30 mins. Why is there no fix for this?
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No my gateway isn’t “offline”
Why do I have to manage this through a stupid app. It’s not offline. I’m browsing the internet. Let me log into this thing locally and change settings. Why do I have to go through an app to change my wifi password??? Quit tearing functionality out of the local admin page on my router!
