Rogers Xfinity

Rogers Xfinity

Manage it all. Easy.

511 ratings
874 reviews
Free

Details

Released
June 19, 2019
Updated
October 13, 2026

Background Location Access

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About

Manage your home WiFi and connected devices remotely. Enhance security, set parental controls, and monitor smart home devices. Test your connection and access your WiFi password easily.

✓Advanced WiFi security
✓Parental controls
✓WiFi scheduling
✓Connection testing
✓Password management
✓Smart device integration
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What users say about Rogers Xfinity

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What's New in Rogers Xfinity

6.11

October 13, 2026

We’ve been hard at work making improvements to the Rogers Xfinity app. This update brings you improvements and bug fixes. We appreciate you using our app. Leave us a comment and let us know how we're doing. Check out the latest features, download our app. Requires iOS 17 or higher.

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User reviews

Something went wrong

I’ve been using the app for a while without any issues, but suddenly I’m unable to log in. Every time after I enter my username and password, it redirects me to an error page saying, “Something went wrong. Please try again.” I’ve tried various troubleshooting steps and even called customer support twice but the issue still hasn’t been resolved.
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Oops something went wrong

It’s been months now and you guys still haven’t resolved the issue, look at how many complaints you have received for the same thing. Customer support is unable to resolve this and escalations get 0 response. What’s actually being done to resolve this?


UPDATE: escalated support ticket open for a month and still no fix

UPDATE 2: still not working, support wants me to use the chat whenever I need to make changes which is ridiculous. What it going to take for you guys to resolve this issue?

UPDATE 3: ^Be I have an open ticket since September 2nd and support tells me to wait there’s no update. Contact ends in a few weeks, let’s see if you guys can resolve this before then
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Requieres iPhone 17?

I have been using this app on my iPhone 15 regularly and satisfactorily. Now, it has issues connecting my iPhone to WiFi. The app doesn’t recognize my phone except as with a #ID. Doesn’t recognize anymore which devices are connected and which are not. I need to further test if it still reports on the rest of internet services Rogers Xfinity should provide.
This last update is detrimental.
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Too many updates

The app itself isn't too bad, but I feel like it forces you to update it almost every week now. It's frustrating.

annoying app

it always signs me out and then gives me an error to sign back in
it’s great when it works though

Developer apps

User experience

🐞

Reported Bugs

3 issues

Repeated sign-in issues

Bug

Incompatibility with older devices

Bug

Inconsistent app behavior

Bug
✨

Requested Features

3 requests

Speed test integration

Feature

Customizable home screen

Feature

Remote device management

Feature

FAQ

What does the Rogers Xfinity app do?

The app allows you to manage and protect your home WiFi and connected devices from anywhere. You can enhance security with Advanced Security, set up Parental Controls, schedule WiFi downtime, and test your internet connection.

What are the key features of the Rogers Xfinity app?

Key features include Advanced Security for 24/7 threat blocking, Parental Controls and Active Time Details for loved ones, WiFi scheduling for Downtime or Active Time Limits, connection testing, WiFi password management, and integration with smart home devices.

Is the Rogers Xfinity app free to use?

Yes, the app is included exclusively with Rogers Xfinity Internet plans and bundles. There are no additional costs to download or use the app itself, though certain advanced features or add-ons like Pro or Self Protection may have associated costs.

What are the requirements to use the Rogers Xfinity app?

You need a Rogers Xfinity Gateway, which is included with Rogers Xfinity Internet plans and bundles. You also need a MyRogers or MyRogers (Shaw) username and password to sign in and access the app's features. The app is designed for smartphone use only.

Can I control smart home devices with this app?

Yes, the app allows you to link and control compatible smart devices such as lights, thermostats, and door locks from popular brands, providing a centralized hub for your connected home.