Something went wrong
I’ve been using the app for a while without any issues, but suddenly I’m unable to log in. Every time after I enter my username and password, it redirects me to an error page saying, “Something went wrong. Please try again.” I’ve tried various troubleshooting steps and even called customer support twice but the issue still hasn’t been resolved.
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FHFurball H
Oops something went wrong
It’s been months now and you guys still haven’t resolved the issue, look at how many complaints you have received for the same thing. Customer support is unable to resolve this and escalations get 0 response. What’s actually being done to resolve this?
UPDATE: escalated support ticket open for a month and still no fix
UPDATE 2: still not working, support wants me to use the chat whenever I need to make changes which is ridiculous. What it going to take for you guys to resolve this issue?
UPDATE 3: ^Be I have an open ticket since September 2nd and support tells me to wait there’s no update. Contact ends in a few weeks, let’s see if you guys can resolve this before then
UPDATE: escalated support ticket open for a month and still no fix
UPDATE 2: still not working, support wants me to use the chat whenever I need to make changes which is ridiculous. What it going to take for you guys to resolve this issue?
UPDATE 3: ^Be I have an open ticket since September 2nd and support tells me to wait there’s no update. Contact ends in a few weeks, let’s see if you guys can resolve this before then
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FFixYourAppRogers
Requieres iPhone 17?
I have been using this app on my iPhone 15 regularly and satisfactorily. Now, it has issues connecting my iPhone to WiFi. The app doesn’t recognize my phone except as with a #ID. Doesn’t recognize anymore which devices are connected and which are not. I need to further test if it still reports on the rest of internet services Rogers Xfinity should provide.
This last update is detrimental.
This last update is detrimental.
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GGatBrun
Too many updates
The app itself isn't too bad, but I feel like it forces you to update it almost every week now. It's frustrating.
MMango3445
annoying app
it always signs me out and then gives me an error to sign back in
it’s great when it works though
it’s great when it works though
SJsammus joe







