Internet issues
Consistent internet issues, phone technicians English was horrible. ROGERS STOP OUTSOURCING OUT OF CANADA. CANADIANS DESERVE JOBS IN CANADA!!!!!!!!!!!!!!!!!!!!!!!!!!!!! And must speak English clearly and without slurs that sound lazy!!!
Xfinity App sign-in no longer works
The app was working fine until about 2 months ago. Now when I try and sign in I get “Something went wrong, there’s been an unexpected error “. I select the “Okay” button and it goes back to the sign-in page.
I have cleared the cache and cookies off safari, deleted and reinstalled the app, and reset my phone with no success
I have cleared the cache and cookies off safari, deleted and reinstalled the app, and reset my phone with no success
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Unable to login for months, 6.4 made no difference
Updated to 6.4 today (2026-07-15). Still unable to login, however this time I was actually asked to choose method to receive the 2FA code. Entered the code and error with this “Something went wrong There's been an unexpected error” as usual. I have contacted tech support and was told NOTHING WAS WRONG on their end and just try again later. How much later? It’s now month 3 of not about to login to this app. I need to open up ports on my router and you took away the ability to do so in router’s web app.
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Broken
I was forced to update and now I can’t login and spent 30 minutes with AI online and now 42nd in queue to speak to a human
Utterly useless
I don’t know what the point is for this app as it will tell you you have no outages in your area but once you waste 45 minutes on the telephone with the provider speak to a person you find out the truth.
App is stuck
Tried setting up the Xfinity storm and I need to go in the app to activate it but it’s stuck in setup mode for the storm tried everything to reset and it keeps going straight to setup if I could give 0 stars I would.
Glitchy non stop!
This app also needs work. It freezes and glitches constantly. Misses things from video capture. Despite any and all troubleshooting!!
Poor Network
Very poor network connection
Rogers , a longevity of prosperity 😊
Thanks a million for the most affordable home internet and cell together.
Real connected to success.
Apps, that are vey convenient to use; My account& Xfinity.
The protection features that Rogers added to the Xfinity app are amazing !
No fraud can PASS ROGERS EASILY.
I AM ALL TRUST THAT ROGERS IS PARAMOUNT WHEN IT COMES TO PROTECTING THE DIGITAL AND THE CELL WORLDS OF THE VULNERABLE CLIENTS.
Another Pioneer entity in Canada.
I was with Virgin Plus , The same logo colors and The same amazing, CUSTOMER SAFETY FIRST.
To an everlasting success 😊
Real connected to success.
Apps, that are vey convenient to use; My account& Xfinity.
The protection features that Rogers added to the Xfinity app are amazing !
No fraud can PASS ROGERS EASILY.
I AM ALL TRUST THAT ROGERS IS PARAMOUNT WHEN IT COMES TO PROTECTING THE DIGITAL AND THE CELL WORLDS OF THE VULNERABLE CLIENTS.
Another Pioneer entity in Canada.
I was with Virgin Plus , The same logo colors and The same amazing, CUSTOMER SAFETY FIRST.
To an everlasting success 😊
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Can’t login anymore
I can’t login in anymore. Continuously led to a something went wrong screen.
What happened? This app was working just fine until recently. Thank god I wrote down my password otherwise we would be in trouble. Seems like a reoccurring issue in the reviews, where people can’t login anymore. Most likely a Backend authentication issue impacting majority of users.
What happened? This app was working just fine until recently. Thank god I wrote down my password otherwise we would be in trouble. Seems like a reoccurring issue in the reviews, where people can’t login anymore. Most likely a Backend authentication issue impacting majority of users.
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Just terrible
This app and company is a joke. App doesn’t work, hard to get ahold of a live agent and is all around super frustrating to deal with
Terrible
I have had to reinstall this garbage app multiple times. It wouldn’t let me access the cameras and it kicks the user out periodically. Trash!!!
Garbage
What a garbage. Rogers is a big company but can’t make their app work properly. Garbage garbage app
Not working
App not working 4 weeks ago
Expensive
Customer service takes longer
Failure at login every time
I downloaded this app from the old one and it won’t even get past the login screen to access the router. Last app was much better. Continuously get unexpected error. Which is frustrating because I’m trying to connect my home camera but can’t now
Roger box
This box keep cutting out payed fortune can’t even watch it
Can’t login
I get an unexpected error every time I try to login. Even though I then get an email to say a new login was detected.
Why do I need an app to configure my router? Why can’t I use the web UI? Dear companies - requiring an app for everything is a horrible user experience.
Frustrating. Junk. Probably vibe coded.
Why do I need an app to configure my router? Why can’t I use the web UI? Dear companies - requiring an app for everything is a horrible user experience.
Frustrating. Junk. Probably vibe coded.
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No distinction
Rogers has too many Xfinity brander apps/web pages, etc. it hard to know what is what.
Not working properly
App is ok when working; but recently when I sign in; I just get update or sign out. I usually see my connected devices when it’s working; however it shows things that are connected when they’re not and vice versa Something is wrong with this app please fix.
Connection problems are so frustrating!
Connection problems are so frustrating!
