Comparison

My TELUS vs Rogers Xfinity

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My TELUS

Manage your TELUS services, including bills, data, and TV packages, from your mobile device. Securely log in, pay bills, monitor usage, and access customer support 24/7.

Highlights
  • View and pay bills
  • Enable data limit notifications
  • Manage services
  • Facial/fingerprint login
  • 24/7 chatbot support
  • Monitor data usage
  • Manage TV channels
Features
Read full description

With the My TELUS app, view and pay your bills easily and securely, enable data limit notifications and manage your services anytime, anywhere - so that you can get back to what’s important to you. Even better, enjoy the convenience of securely logging in using facial or fingerprint recognition. Have a question? Feel supported with TELUS Assist chatbot 24/7 to answer your questions, even while you’re on the go. Easily access your account to: Pay by credit card (Visa, Mastercard), through your bank or set up pre-authorized payments Check account balances Update your profile Learn about special offers and rewards Mobility customers can: Monitor monthly data, text and voice usage with Siri Shortcuts Download and view past bills Set data limits and turn overage protection on or off Customize add-ons, such as Easy Roam, international texting, data top-ups or Fast Pass Home Services customers can: Upgrade internet plan Monitor data usage Easily manage Pik TV and Optik TV channels, theme packs and premium selections Manage Wi-Fi Enjoying My TELUS? Please take a few minutes to rate us and tell us what you think. Please note: My TELUS requires iOS 13.0 or later. Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible. My TELUS is optimized for iPhone.

About

Rogers Xfinity

Manage your home WiFi and connected devices remotely. Offers advanced security, parental controls, and WiFi scheduling. Also integrates with smart home devices and home monitoring services.

Highlights
  • Advanced WiFi security
  • Parental controls
  • WiFi scheduling
  • Speed test
  • Password management
  • Smart device integration
  • Home monitoring
Read full description

You’re in control with Rogers Xfinity. Easily manage and protect your home WiFi and connected devices from anywhere, at any time. Included exclusively with Rogers Xfinity Internet plans and bundles with TV/Streaming or Self Protection. If you used the previous Rogers Xfinity (Shaw) app, this app replaces it. • Get our most secure WiFi – turn on Advanced Security for worry-free protection of all connected devices; automatically block online threats 24/7 and get alerts about suspicious activity • Protect your loved ones – activate easy Parental Controls and Active Time Details for added peace of mind • Pause or schedule WiFi whenever you choose – create Downtime Schedules or set Active Time Limits • Test your connections – ensure you’re getting the best WiFi for all your connected devices without having to call tech support • Never forget your WiFi password again – quickly check, update or share your WiFi password • One app that does it all – link and control smart devices like lights, thermostats and door locks, from popular brands • Add Rogers Xfinity Self Protection to any Rogers Xfinity Internet plan and keep an eye on your home with 24/7 self-monitoring right at your fingertips. • Elevate your home WiFi - Add Rogers Xfinity Pro to extend your WiFi range, Boost a Device, stay connected during power outages, and enjoy premium support. Getting Started • Download and install the Rogers Xfinity app on your smartphone • Launch the app and sign in using your MyRogers or MyRogers (Shaw) username and password Requirements • Rogers Xfinity Gateway, included exclusively with Rogers Xfinity Internet plans and bundles • MyRogers or MyRogers (Shaw) username and password to access the app, depending on which option you use for your Rogers Xfinity home services. • App designed for smartphone use only. For more information see rogers.com/rogers-xfinity-app

Screenshots

My TELUS4 screens
Rogers Xfinity4 screens

Verdict

The call

My TELUS and Rogers Xfinity both sit at 4.2 stars, but that hides the real split: 18% of My TELUS's written reviews are positive against 6% of Rogers Xfinity's. On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.2 for My TELUS against 4.3 for Rogers Xfinity. Both are backed by a comparable volume of ratings — 372 and 512 respectively. Written reviews are what separate them: 18% of My TELUS's written reviews are positive against 6% of Rogers Xfinity's.

UpkeepUpdate frequency

My TELUS ships an update every 2 weeks, Rogers Xfinity every 3 weeks. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

Scorecard1 real difference · 9 level
My TELUS versus Rogers Xfinity: the parameters behind the verdict, then further details
ParameterMy TELUSRogers Xfinity
PriceFreeFree
Rating4.2 (372 ratings)4.3 (512 ratings) — better
Positive reviews17.8% of reviews — better6.3% of reviews
Number of ratings372512 — better
Update frequencyEvery 2 weeks — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone
Requires iOS16.0 — better17.2
Further details — not scored
Size274 MB449 MB
Age rating4+4+
DeveloperTELUS Communications Inc.Rogers Communications Inc.

Customer experience

My TELUS

All ratings366 ratings
Positive80.6%
Neutral3.3%
Negative16.1%
Written reviews843 reviews
Positive17.8%
Neutral4.2%
Negative78.1%

Rogers Xfinity

All ratings512 ratings
Positive83.0%
Neutral3.5%
Negative13.5%
Written reviews874 reviews
Positive6.3%
Neutral3.9%
Negative89.8%

User reviews

My TELUS

From 372 App Store ratings

What we love

  • 🚀 Good mgmt app
  • 👍 Nice technician
  • 👍 Telus service

Room to improve

  • 🐛 Never loads properly
  • 🐛 Advertising in notifications
  • 🐛 Glitchy app
  • 🐛 Strange app behavior
  • 🐛 Can't log in

Rogers Xfinity

From 512 App Store ratings

What we love

  • 🚀 Convenient features
  • 🔒 Secure browsing
  • 📢 Helpful notifications

Room to improve

  • 🐛 Login issues
  • 🔌 Unreliable connectivity
  • 🕰️ Slow performance
  • 🤯 Confusing user experience
  • 💰 Expensive service

Bugs and requests

My TELUS

Reported bugs

4 issues
  • Login issues
  • Billing information not loading
  • Optik TV features not working
  • Inconsistent language and location settings

Requested features

3 requests
  • Dark Mode
  • Improve TV management
  • Better data usage tracking

Rogers Xfinity

Reported bugs

3 issues
  • Repeated sign-in issues
  • Incompatibility with older devices
  • Inconsistent app behavior

Requested features

3 requests
  • Speed test integration
  • Customizable home screen
  • Remote device management

In-app purchases

None

My TELUS

No in-app purchases

None

Rogers Xfinity

No in-app purchases

Questions

Is My TELUS free?
My TELUS is free to download, with no in-app purchases.
Is Rogers Xfinity free?
Rogers Xfinity is free to download, with no in-app purchases.
Which has better reviews, My TELUS or Rogers Xfinity?
Rogers Xfinity is rated higher. My TELUS averages 4.2 out of 5 from 372 ratings, while Rogers Xfinity averages 4.3 from 512 ratings.
Do My TELUS or Rogers Xfinity have ads?
Neither My TELUS nor Rogers Xfinity shows ads.
Which is updated more often, My TELUS or Rogers Xfinity?
My TELUS ships an update every 2 weeks, and Rogers Xfinity every 3 weeks. Most recently, My TELUS was updated on November 1, 2026 and Rogers Xfinity on November 3, 2026.

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