My TELUS vs MyBell
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My TELUS
Manage your TELUS services, view and pay bills, and monitor usage. Get support 24/7 via chatbot and secure login options. Access account details, special offers, and customize your plans.
- View and pay bills
- Secure login (face/fingerprint)
- 24/7 chatbot support
- Monitor data, text, voice usage
- Manage TV channels and Wi-Fi
- Upgrade internet plans
- Access special offers and rewards
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With the My TELUS app, view and pay your bills easily and securely, enable data limit notifications and manage your services anytime, anywhere - so that you can get back to what’s important to you. Even better, enjoy the convenience of securely logging in using facial or fingerprint recognition. Have a question? Feel supported with TELUS Assist chatbot 24/7 to answer your questions, even while you’re on the go. Easily access your account to: Pay by credit card (Visa, Mastercard), through your bank or set up pre-authorized payments Check account balances Update your profile Learn about special offers and rewards Mobility customers can: Monitor monthly data, text and voice usage with Siri Shortcuts Download and view past bills Set data limits and turn overage protection on or off Customize add-ons, such as Easy Roam, international texting, data top-ups or Fast Pass Home Services customers can: Upgrade internet plan Monitor data usage Easily manage Pik TV and Optik TV channels, theme packs and premium selections Manage Wi-Fi Enjoying My TELUS? Please take a few minutes to rate us and tell us what you think. Please note: My TELUS requires iOS 13.0 or later. Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible. My TELUS is optimized for iPhone.
MyBell
Manage your Bell services, including mobile usage, TV programming, and internet packages. Pay bills, upgrade devices, and access support tools. Offers personalized deals and contests for customers.
- View mobile usage
- Change TV programming
- Add travel options
- Upgrade devices
- Manage rate plans and data
- View and pay bills
- Shop for Bell services
- Run internet speed tests
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The award-winning MyBell app lets you manage all of your Bell services any time, anywhere, from the moment you order them. • View your Mobility usage. • Change your TV programming. • Add a travel option. • Upgrade your device. • Manage your Mobility rate plan, add-ons, and data. • View and pay your bill, and set up pre-authorized payments. • Activate a Mobility line • Get instant access to Bell’s 5G network • Shop for all your Bell services • Change your Internet package and run a speed test. • Get support from anywhere in the app. Take advantage of advanced self-serve tools to do more while saving time: • Use our step-by-step guide to install your new Internet, TV or Home phone services yourself. • Manage your appointment with your Bell technician. • Use our Virtual Repair tool to detect and fix issues with your Internet, TV or Home phone services. Plus, take advantage of personalized offers and exciting contests exclusive to Bell customers. The MyBell app is optimized for iOS 13.0 and above. For app support or troubleshooting, please contact us at: mybellappsupport@bell.ca
Screenshots
Verdict
The clearest difference is rating: MyBell at 4.5 against My TELUS's 4.2. MyBell also leads on ratings volume (6.5K vs 390). My TELUS's advantage is iOS requirement (16.0 vs 18.0). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyBell holds the better App Store score, 4.5 against 4.2. That said, the two scores are not equally well evidenced: MyBell has 6.5K ratings behind it against 390, so its average is the more settled of the two. Written reviews split almost evenly too, at 19% and 18% positive.
My TELUS ships an update every 2 weeks, MyBell weekly. The most recent releases landed on November 12, 2026 and November 13, 2026 respectively.
| Parameter | My TELUS | MyBell |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (390 ratings) | 4.5 (6.5K ratings) — better |
| Positive reviews | 18.9% of reviews — better | 18.3% of reviews |
| Number of ratings | 390 | 6.5K — better |
| Update frequency | Every 2 weeks | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 16.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 287 MB | 703 MB |
| Age rating | 4+ | 4+ |
| Developer | TELUS Communications Inc. | Bell Canada |
Customer experience
My TELUS
MyBell
User reviews
My TELUS
From 390 App Store ratingsWhat we love
- 🚀 Good mgmt app
- 👍 Nice technician
- 👍 Telus service
Room to improve
- 🐛 Never loads properly
- 🐛 Advertising in notifications
- 🐛 Glitchy app
- 🐛 Strange app behavior
- 🐛 Can't log in
MyBell
From 6.5K App Store ratingsWhat we love
- 🚀 Easy to use
- 💳 Convenient bill payment
- ⚡️ Fast and responsive
- 📊 Detailed usage tracking
Room to improve
- 🐛 Frequent crashes and bugs
- 🔍 Confusing navigation
- 💰 Expensive services
- 🕰️ Slow app performance
- 🔒 Security issues
Bugs and requests
My TELUS
Reported bugs
4 issues- Login issues
- Billing information not loading
- Optik TV features not working
- Inconsistent language and location settings
Requested features
3 requests- Dark Mode
- Improve TV management
- Better data usage tracking
MyBell
Reported bugs
4 issues- Login issues
- Inconsistent app behavior
- Inaccurate data reporting
- Compatibility problems with newer devices
Requested features
4 requests- Dark mode option
- Improved customer support
- Simplified billing and account management
- Enhanced data usage monitoring
In-app purchases
My TELUS
No in-app purchases
MyBell
No in-app purchases








