MyBell User Reviews

Customer Experience

Positive experience18.0% of reviews
Neutral4.1% of reviews
Negative experience77.9% of reviews

~ Based on 1,183 written reviews from the US App Store.

What users say

Is MyBell Safe?

MyBell appears safe based on user ratings. AppsHunter Safety Score for MyBell is 90/100.

This assessment is based on 6,409 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.1% of ratings point to a safe experience
3.6% of ratings suggest some concerns
9.3% of ratings point to a risky experience

~ Based on 6,409 App Store ratings for MyBell.

Is MyBell Legit?

MyBell appears to be a legitimate app. AppsHunter Legitimacy Score for MyBell is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Le signal est mauvais.

Je n'ai aucun signal à l'intérieur de ma maison, c'est impossible

Glitchy, friction

Payment by credit card is full of annoying frictions

Tv

Absolutely ridiculous the price. I am looking into other avenues because nobody can afford $200 a month for Tv.

Can’t link bill

I created an account and logged in but it shows “no account linked”. When I try to link my account, it keeps asking me to log in, which I already am. Can’t get past this.

All stuck in re-load loop

Since the last update, the app has not functioned well. Every time the app opens it’s gets stuck in a re-loading loop and you need to try to press the notification button, then back to the home page to get out of it before anything will load for data usage, or billing.

Never opens

The freezes 90 percent of the time. Nothing to do with my internet speed or location.

Adding account

I am unable to add a new service to my profile. Information is shared to me in links directing me to the wrong service and I can't add the account.

Add cell plan impossible

I have been trying to add a cell phone plan for most of the afternoon and just keep getting an error. All details I entered are correct and it will not process the addition service. I have been with Bell for 3 years and have automated monthly payment set up. What a waste of time…..

not good

always says that internal service not working

Application

J’ai bcp de service avec vous et souvent, dans l’application, le service internet et télé disparaissent et je dois les remettent mais je n’ai jamais demandé ça…

Billing

Bell customer service is the absolute worse ive ever encountered and I will be switching asap

Technician

Terrence he was very polite and very, very very helpful. He did a great job. Thank you again.

Criminal

Bell has got
To be the most difficult service to deal with promise one price than charge another. Customer service is not a name they should use to describe their services

If i could give zero stars i would

The app itself is fine but the internet in my building cuts out multiple times a day/week and it is getting ridiculous. What am i paying nearly $70 a month for? I’m switching at my earliest convenience because i am done with this BS.

The games are lame!.!..

And they prolong screen time in order to degrade phones performance too promote sales and gauge consumers!.!..

Not efficient

Two of the items I called about to address with bell who of course directed me to the website were not even actionable on the website. Very frustrating and time consuming!

worried veteran

the community supporting a telecommunications company with the tools already established and the network in place i would say a overhaul of signal would be in order.. the unknown norton 360 has increased throughput and has secured the audio side the network side needs work.

worried cuter l8r

Bell App Experience

Great app, simple to use and make payments. Not as seamless for billing charge discrepancies, seems the norm with anything, always some sort of hidden charge, or hidden reward you lose for not having a contract.

Trou du cul

Plus jamais

Worst network

Worst service