MyBell Reviews: Is It Legit?

Customer Experience

Positive experience18.3% of reviews
Neutral4.2% of reviews
Negative experience77.6% of reviews

~ Based on 1,395 written reviews from the US App Store.

What users say about MyBell

Is MyBell Safe?

MyBell appears safe based on user ratings. AppsHunter Safety Score for MyBell is 90/100.

This assessment is based on 6,468 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.1% of ratings point to a safe experience
3.6% of ratings suggest some concerns
9.4% of ratings point to a risky experience

~ Based on 6,454 App Store ratings for MyBell.

Is MyBell Legit?

MyBell appears to be a legitimate app. AppsHunter Legitimacy Score for MyBell is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

One problem after another

Channels always stutter.
Tried pretty much everything as did they.

Achat de mon iPhone

Très satisfait des services de Bell

Bill

No option to review my bill. PDF format not available

Absolutely horrendous

These people have ripped me off and lied from the get go. The latest is now, the unlimited data that I’m paying for, is no longer unlimited. After 50 g of usage the speed reduced dramatically. I was incredibly clear when I signed up with them that I was leaving a great plan from another provider and they said no problem, we got you. Absolute lie! Sa disabled person who runs their entire home off of data, this is horrible.
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700 MB App upgrade

Fail - Fail - Fail

700MB for a simple app? Your coders are lazy. Or lack skill.

About once a month I am near the US border and get charged for roaming. I have not been to the US. Trying to sort this out is impossible. Cannot resolve online. Cannot resolve with Chat. Need to call someone for support. On hold for too long.

Easy way to scam $15.

Next step is CCTS.
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App

App won’t open

App currently doesn’t even work

App never stops loading and even if you try and use the website, it’s a struggle just to log in. Kept trying to change my password and Lo and behold, they aren’t sending the emails they say they are. Bell is genuinely one of the worst companies to exist in Canada. Not to mention they don’t hire English speaking people.
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App not loading

Not receiving any emails

Won’t work

App remains on blue bell logo on my and my wife’s phone and cannot log in.

Bad

Do love the service but absolutely horrible app for it, think I might go back with another cell service. It doesn’t keep you logged in your account after it says it saves for the app

Doesn’t work

Doesn’t work. I installed it and nothing happened. Dead. No connection.

Pay with prepay

I had problems with prepay it says to put name on account but what u have to do is put ur name in Full no space works great app except for that

App won’t open

I’m working with iPhone 17 Pro Max and no matter what I do, deleting, reinstalling, rebooting all these things, I can’t get the app to open. I only get a big white page that says Bell, and there I remain, unmoved!!

Just use the web site

For some reason it keep on asking to go to website to pay login and pay the dam bills. What a waste of time

Doesn’t open

App is stuck on the opening screen

No longer working after updates

Recent update to fix bugs has stopped app working on my device with iOS 27 update.

Brutal

Client2026

Garbage

It’s the worst slowest and bugged out app I have.

Opted out of ads so why does Bell keep pushing ads to MyBell app’s homepage

Opted out of ads after opening MyBell app so WHY do ads for latest and greatest smartphone keep showing up on app’s homepage ????

Ad requires user to login. So not only is user exposed to unwanted ad, there’s also the hassle of inability to access data usage info without logging in.

To get around this, user can uninstall and reinstall app - using 245 mb of data - but within 48 hrs, same smartphone ad shows up on homepage requiring login.

Why isn’t Bell respecting app users who’ve opted out of ads?
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Bell customer service is going downhill

Every time I reach out to bell customer service for anything I need addressed no one seems to ever know what to do, and pass things on to another person. Then that person never knows want know what to do either. Always goes in circles, and I get treated so poorly with never any resolution. Phones plans are way too expensive, and internet is poor service - never resolved or offered any proper resolution. Very rude customer service employees, and they will yell at you if they don’t understand what you’re saying, treating customers who provided so much money to their company through three phone lines and internet service. Please do better bell.
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