MyBell User Reviews

Customer Experience

Positive experience18.1% of reviews
Neutral4.2% of reviews
Negative experience77.7% of reviews

~ Based on 1,138 written reviews from the US App Store.

What users say

Is MyBell Safe?

MyBell appears safe based on user ratings. AppsHunter Safety Score for MyBell is 90/100.

This assessment is based on 6,384 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.1% of ratings point to a safe experience
3.6% of ratings suggest some concerns
9.3% of ratings point to a risky experience

~ Based on 6,384 App Store ratings for MyBell.

Is MyBell Legit?

MyBell appears to be a legitimate app. AppsHunter Legitimacy Score for MyBell is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

JG

Not able to see my mobile bill.

Service

Bad service they will start with low bills and overtime they will take triple of what we are paying now

Best

Number one network

Not happy

Will not take my Visa First Class card I use everywhere. Seems my name is wrong on card???

Painfully slow

This thing takes 30 seconds to load or save. It was quicker for me to go downstairs and get Rogers.

Account Trying to change information on the account is a total nightmare.

Twice charged nsf. Once paid Second time tried to change banking information and still bell screwed up. I want my $60 back

Always down

Doesn’t work, won’t accept password, won’t reset password. Deleted, wants me to pay to re-install. Don’t think so

Good service

I like services

Bs

Bs company bs app

Awful

I was charged twice for the same mobile service — once prepaid through my Residential package and again through the Mobile postpaid system. Because the Residential and Mobile departments apparently don’t communicate, I still haven’t received my refund even after spending nearly 8 hours on the phone. Extremely frustrating and unacceptable customer service.
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Extra charges every month

Very bad service

Bell sucks

Bell is terrible

Unethical customer service and home techs

Tech altered outside wiring while we were not home. App settings for MFA I can’t access. Router logs showing B1 credentials access by device not mine and forwards my settings should I change them. Too many IGMP OPENINGS and remote access even though I have that off in settings.

Ai prompt annoying

I want to read the information on your site and the ai keeps bumping me off the page before I can finish. This is extremely frustrating. If I want the AI help then I will request it.

Classic telecom

Got billed more than $50 extra last bill. Called Bell to find out why and was told it was “per minute call forwarding charges”. Asked what I could do about that and was told nothing. Found out almost a month later from ChatGPT that call forwarding is part of many plans and can be added to my plan for $10/month. Sad day when AI is more helpful than humans- I blame the company for poor training and outsourcing- not the employees.
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Bell sucks

My internet cuts in and out ! Dropped calls ! I have 128 gbs and I cant even watch a movie !

Bell technician

Ontime, informative , made sure we were comfortable with new system recommend him anytime

Carte bonus de 200$

Impossible de l’avoir!!!

Facturation

Je demande au agent d’annuler l’abonnent grave mais il
M’ignore!!!!!!!!!! C’est irrespectueux

Charging without authorization

You charged me for the roaming fee without authorization. I didn’t even went out of canada and you charged me for $39.00. I will definitely switch provider. If no one contacts me to fix this.