MyBell User Reviews

Customer Experience

Positive experience18.5% of reviews
Neutral4.3% of reviews
Negative experience77.2% of reviews

~ Based on 1,079 written reviews from the US App Store.

What users say

Is MyBell Safe?

MyBell appears safe based on user ratings. AppsHunter Safety Score for MyBell is 90/100.

This assessment is based on 6,377 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.1% of ratings point to a safe experience
3.6% of ratings suggest some concerns
9.3% of ratings point to a risky experience

~ Based on 6,377 App Store ratings for MyBell.

Is MyBell Legit?

MyBell appears to be a legitimate app. AppsHunter Legitimacy Score for MyBell is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App works as well as their website

Which is to say, not good. Full of dead links. Astoundingly, they even make it difficult to pay your bill. Big mistake signing up with Bell. Beware.

Poor service

Poor service

Does not work

App does not work

I paid my bills through my bank app and I’m getting past due notices

Idk I’ve had absolutely no problems for the longest time while paying through my bank app. Before writing this I checked to make sure I did indeed pay… I did. I decided the path of least resistance was to pay double for the past due notice and hopefully the next time I’m billed it will show 0.00

Votre application

Pire application de l’histoire humaine je n’ai jamais quelque chose qui fonctionne aussi mal… même le gouvernent fait mieux c’est des loop éternel sans obtenir ce que l’on veut!!! Areter d’engager pour cocher des cases et engager des gens compétents!!!

I don’t like it

So expensive

Bell Sucks

Bell sucks, all cell phone and internet providers in Canada suck. Why do we pay SOOO much?!!! Your company is terrible and I hate everything you stand for

Prix

Je pense que je vais changer car, les prix changent toujours et je suis tanné.

The slowest app of all

The slowest app on my iPad

Price change

Pretty ridiculous how you guys can just add $6 to my bill meanwhile the advertisement said $35 per month then it was $45 and now it’s $53 like come on.

Bad

I’ve been a customer with bell for at least 35 years and I still have to pay over 200 bucks month for a dam phone. They keep charging me a lot more than they should be for cancelling my internet. What is that. Nice job Mama Bell. I’m so mad that I’ll be changing my provider.

Garbage company

Nough said

App faulty

I’ve had my internet cut twice now for no reason. App says I’m fully paid

Solution mon Bell

On a besoin d’offre intéressant

The communication

The communication
with bell has been the worse so far compared to other companies, the one agent said I will wave $30 fees because we didn’t inform you about those charges and the next agent was really rude and said no, you still have to pay and terminated the chat box, didn’t answer my question.

Broken app

Deletes billing info every time there’s an update. Auto payments never work. Not at all intuitive or helpful. Always have to call Bell to reset up billing.

Bell mobile app

So I did this latest update. I have iPhone XR with latest iOS. Seems weird my account data usage is coming out of my bonus 5 gig and not my plan 10 gig unlimited. I haven’t changed anything. Guess this means a face to face at my favourite Bell centre. 👀 April 28/23. Same visuals.Bug ?? ..July 26/23 … opened Bell app , had the Ads info thing for personalizing to accept now or later. Got a follow up text. But it was not in English. It was French. Sorry , not my language….
August 31/24 Please … my language is ENGLISH only. Thank you. ****************
January 26, 2025… my mobility account has a 1st time ever message about $ increase. I was told at onset (1997) of becoming a Bell Mobility customer nothing would change in package unless eg. I trade my phone or I change something. Over the years ( since 1997 ) I have received from Bell loyalty perks. The latest is Free Basic Crave (2024) I went to my fave Bell outlet, they referred me to Phone Bell. Sounds like a runaround. Not logical. My ability to call during my work hours is limited.
July26/26 With latest update no option to view usage. Also took away a credit. Weird things happening at Bell. But soon to upgrade… :)( edit) found usage. Lol!!
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Worst company

This is the worst company to take services from all they care about his money

Not real time

Not sure how this is an “award winning”app, it’s always very slow updating itself making the information not accurate.

Worst service

Worst network service even worse customer service