Needs improvement.
Needs to refresh information more frequently during weather events when customers rely on “up to the minute” storm status. Difficult to navigate on outage map. Does not respond to commands when needed.
App not working
Can open the app but can’t navigate the interactive map
Utter garbage
I don't know why I expected something from a government agency to work but I thought it might, but I was wrong. Can't move the map, can't zoom the map, i've been out of power for 2 hours now but we are showing as having power, can't report the outage with my phone number and address! Only these clowns would need to verify a customer is out of power, good thing these pricks give themselves millions in bonuses for losing money on every KW they sell
Show more
Has features that don’t work!
On iOS Iphone Cannot download bills, when pressing download,
It just appears on the screen. And when pressing print nothing happens. But you want your bills paid?
What a joke
It just appears on the screen. And when pressing print nothing happens. But you want your bills paid?
What a joke
Useless
App is basically a redirect to their website. Like stepping back in time.
