TELUS Business Connect™

TELUS Business Connect™

by TELUS Communications Inc.

3 ratings
63 reviews
Free

Details

  • Released
  • Updated
  • November 18, 2014
  • September 14, 2026

Features

TELUS Business Connect™ screenshot #1 for iPhone
TELUS Business Connect™ screenshot #2 for iPhone
TELUS Business Connect™ screenshot #3 for iPhone
TELUS Business Connect™ screenshot #4 for iPhone
TELUS Business Connect™ screenshot #5 for iPhone
TELUS Business Connect™ screenshot #6 for iPhone
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About

This unified app offers team messaging, video conferencing, and phone calling for seamless remote collaboration. It enables real-time communication, file sharing, task management, and HD calls with business caller ID. Stay connected and productive from anywhere.

Team messaging with file sharing
Real-time video conferencing
HD business phone calls
SMS from business number
Online faxing from mobile
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What users say

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+1

What's New in TELUS Business Connect™

26.3.20

September 14, 2026

• Bug fixes and improvements

User reviews

Junk

The desk top version likes to always take over and make it the default for calls in the FaceTime app. This is so annoying that I often delete the stupid app. But than I need to check for a text message and than have to load it again. Rinse and repeat grrrr

So much potential - almost there!

We use this app for our business and for the most part it does the meat & potatoes of what it’s supposed to. We also love that anyone on our team from across the globe can use the app and make calls & texts regardless of where they are! I use the desktop app on my Mac and it’s made my workflow so much faster.

Honestly, most of the glitches & dropped calls ppl experience on here is due to their cell phone coverage. This app purely uses data connect for all its services so it is a slave to how good your connection is.

Now, where this app needs improvement. Sometimes the texts say they haven’t gone through when they have. I REALLY wish they would implement the RCS technology. SMS in 2026 feels like using a fax machine. You can’t even send GIF’s lol. Media such as pictures or god forbid videos come out looking like it’s the stone ages.

Hopefully they continue to improve these features as the foundation of this is great!
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So many failures

So many network failures. Will say it’s forwarded but it’s not. Always network errors that you can’t even sign out of the app. It has so many bugs.

Poor performance

App does not send notifications of calls or missed calls. I’ve missed calls from clients and don’t even see they have called until I look at the logs. This app does not work and the service is a waste of money.

Niveau sonore

Ça fonctionne bien. Le gros bobo est que le son est 40% plus faible que l'application de mon iphone. J'ai constaté aussi une difficulté de mon interlocuteur à bien entendre car le son est trop faible. Je dois parler beaucoup plus fort pour pouvoir tenir la conversation.

Developer apps

User experience

🐞

Reported Bugs

49 issues

Desktop app defaults to taking over calls

Bug

Texts show as undelivered when they are sent

Bug

Network failures preventing sign-out

Bug

App does not send notifications for calls or missed calls

Bug

Sound volume is significantly lower than iPhone app

Bug

Cannot send texts from the iOS app

Bug

App drops calls without warning

Bug

App shuts down unexpectedly

Bug

Calls come through when logged out of the app

Bug

Notifications are duplicated or tripled

Bug

Some features only configurable via desktop browser

Bug

Caller ID shows only city, not phone number

Bug

Constant robo/spam calls after installing app

Bug

Login prompt issues causing lost clients

Bug

Incapable of hearing or speaking when call is answered

Bug

App crashes constantly, requires reinstallation

Bug

Incoming calls not ringing or missed

Bug

Calls drop frequently, especially incoming

Bug

App doesn't ring, notifies of missed calls hours later

Bug

Phone just not ringing at all

Bug

Technical support unable to resolve issues

Bug

Constant network error upon sign-in after reinstallation

Bug

App is mangled and barely works

Bug

Text messages sent to email inbox instead of messages

Bug

App crashes constantly, needs frequent reinstallation

Bug

Cannot answer with hearing aids after iOS 16 update

Bug

Texts not coming through, attempts to send for days

Bug

Missing billing integration, requires browser login

Bug

Calls are ridiculously quiet

Bug

Cannot hear or be heard for first 10-15 seconds of a call

Bug

App doesn't work after update, calls not coming in

Bug

Messaging not working, notifications received but messages not visible

Bug

Calls not coming to the app after update

Bug

New version not working on iPad

Bug

Calls not forwarded to app after update

Bug

Update broke login functionality

Bug

New update prevents disconnecting call integration

Bug

Recent update causes incoming calls and texts to stop working

Bug

Calls not coming in since the update

Bug

Messaging not working

Bug

Fail, doesn't work since the update

Bug

New version not working on iPad

Bug

Bug, calls not forwarded since the update

Bug

Invites sent from personal email instead of work email

Bug

Requires calendar access to create meetings

Bug

Voicemail only plays on iPhone speakers

Bug

App crashes occasionally

Bug

Some glitches need to be fixed

Bug

Do not disturb option not working

Bug

Requested Features

10 requests

Implement RCS technology for SMS

Feature

Improve media quality for texts (GIFs, pictures, videos)

Feature

Implement Dark Mode

Feature

Allow users to choose their own ringtones or system tones

Feature

Integrate with Apple Watch for calls

Feature

Separate business and personal billing accounts

Feature

Provide a service status page for BizConnect

Feature

Allow users to disable call integration with phone log

Feature

Improve user interface for easier navigation

Feature

Fix issue with invites being sent from incorrect email addresses

Feature

FAQ

What does the TELUS Business Connect app do?

This app provides a unified platform for business communication, offering team messaging, video conferencing, and phone calling. It allows teams to collaborate effectively remotely with features like file sharing, task management, and a shared calendar. You can also make HD calls using your business number as caller ID and send SMS messages.

What are the key features of this app?

Key features include real-time team messaging with file sharing and task management, seamless video meetings with screen sharing and markup tools, HD voice calls with advanced features and business caller ID, SMS communication using your business number, and secure online faxing from your mobile device.

Is this app free to use?

Based on the provided information, the app is listed as free. There are no indications of subscription fees or in-app purchases for core functionality.

What devices is this app compatible with?

The app is designed for mobile devices and can be used on Wi-Fi, carrier minutes, or cellular data. It supports communication from any mobile device, allowing you to work from anywhere.

How does this app help remote teams?

It keeps remote teams connected and productive by offering a central hub for all their communication needs. Features like instant messaging, video calls, and file sharing facilitate seamless collaboration, while the business phone system ensures professional communication with clients and coworkers.