Fido My Account Reviews: Is It Legit?

Customer Experience

Positive experience7.9% of reviews
Neutral6.7% of reviews
Negative experience85.4% of reviews

~ Based on 418 written reviews from the US App Store.

What users say about Fido My Account

Is Fido My Account Safe?

Fido My Account appears mostly safe based on user ratings. AppsHunter Safety Score for Fido My Account is 84/100.

This assessment is based on 1,065 user ratings, with an App Store average of 4.2/5.

Safety Analysis

80.7% of ratings point to a safe experience
6.3% of ratings suggest some concerns
13.1% of ratings point to a risky experience

~ Based on 1,065 App Store ratings for Fido My Account.

Is Fido My Account Legit?

Fido My Account appears to be a legitimate app. AppsHunter Legitimacy Score for Fido My Account is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

refund

Didn’t receive refund for wrong charges since two months

Easy to check balances and usage

I got a Fido Talk & Text plan sadly, because data is expensive but the app is pretty good I can see my usage and also see bills easily + can change plans easily on the app!

Does the job but in webview

It’s a great companion for all Fido users but it feels like a mini browser.
Most screens have spinner before loading.
Try to load earlier in the life cycle
Try to move to native screens either UIKit or SwiftUI.
I am telling you as an iOS developer.
Other than that, it’s great
Thank you

Unusable

The latest update has made it impossible to sign in. It is not possible to complete the 2FA as it will simply lock your account for 30 minutes without ever sending the 2FA text message code.

Best price

Great price for my needs

Everything by Fido does not work

The app, the website, ANYTHING in support. Do not use Fido

Haven't been able to log in

Doesn't work

Horrible service

Horrible service . Don’t use Fido

Terrible design

The app makes me log in every time I open it, the login screen isn’t even apart of the app it opens a browser. Useless design - but they keep adding “new features” to the shop section!

Lots of goodness

Incredible Ty

Broken on my phone.

The app has been made to stop functioning when a new version is available and I cannot update to the new version since it requires a newer version of iOS. Obviously as a reseller of phones it’s in your best interest to force people to upgrade their devices sooner rather than later, so it’s understandable but definitely a disappointing decision and I must rate it for it’s functionality on my current device, which is zero.
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Terrible app, terrible service

So many problems with Fido. The app is glitchy, and counterintuitive. They make it hard to find basic information.

Service

Affordable and best

Not happy with Fido

These guys been overcharging people. I’m switching companies was sad because I deal with them so many years and they don’t treat

Ridicule

Ridicule

Support line sucks

The bot does not give any useful info and writing to support leaves you on read.

SCAM SCAM SCAM ALWAYS STEALING MONEY WITHOUT REASON

SCAM SCAM SCAM

Worst Service

Can’t speak to live agents unless booking an appointment and appointments are fully booked!! You have to wait a week to speak to someone.. This is a Scam company. DON’T SIGN UP TO FIDO SAVE MONEY

Worst service

App is garbage and doesn’t work, keeps crashing and breaking while using the app for longer than a minute. Couldn’t add a line for hours using the app, then wasn’t able to cancel the line when realized service doesn’t work for Apple Watch.
Support doesn’t exist, can’t get to a human through useless ai assistant that can’t fix anything and won’t connect to live agent.
Don’t recommend to anyone, go for different providers
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Best Internet and Data Provider

Great offers, very reliable services, fastest and best mobile and data provider. We’ve been using their services and products for over 7 years now. Great perks and deals for being a loyal customer, together with my family and friends.