Fido My Account Reviews: Is It Legit?

Customer Experience

Positive experience7.0% of reviews
Neutral6.7% of reviews
Negative experience86.3% of reviews

~ Based on 402 written reviews from the US App Store.

What users say about Fido My Account

Is Fido My Account Safe?

Fido My Account appears mostly safe based on user ratings. AppsHunter Safety Score for Fido My Account is 84/100.

This assessment is based on 1,065 user ratings, with an App Store average of 4.2/5.

Safety Analysis

80.7% of ratings point to a safe experience
6.3% of ratings suggest some concerns
13.1% of ratings point to a risky experience

~ Based on 1,065 App Store ratings for Fido My Account.

Is Fido My Account Legit?

Fido My Account appears to be a legitimate app. AppsHunter Legitimacy Score for Fido My Account is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

SCAM SCAM SCAM ALWAYS STEALING MONEY WITHOUT REASON

SCAM SCAM SCAM

Worst Service

Can’t speak to live agents unless booking an appointment and appointments are fully booked!! You have to wait a week to speak to someone.. This is a Scam company. DON’T SIGN UP TO FIDO SAVE MONEY

Worst service

App is garbage and doesn’t work, keeps crashing and breaking while using the app for longer than a minute. Couldn’t add a line for hours using the app, then wasn’t able to cancel the line when realized service doesn’t work for Apple Watch.
Support doesn’t exist, can’t get to a human through useless ai assistant that can’t fix anything and won’t connect to live agent.
Don’t recommend to anyone, go for different providers
Show more

Best Internet and Data Provider

Great offers, very reliable services, fastest and best mobile and data provider. We’ve been using their services and products for over 7 years now. Great perks and deals for being a loyal customer, together with my family and friends.

Worst app

I am unable to sign in from fido app. Raised a complaint with customer service and no response from them yet

TERRIBLE

App sucks, everything about there service is glitchy(lte not working with service, lte not working after using 1 hour free, app has troubles most of the time) got unexpected price raises to the point of my phone bill almost doubling from my initial contract. Terrible company, terrible service, terrible prices

New: not sure if anything changed previously, plan price kept rising an I don’t believe I was notified, 3 bars of 5g but nothing loads.
Service was alright for a bit would recommend a different provider
Show more

Paying thru app

Tried all to pay my bill and it keeps telling me payment error. Good way to lose a customer

Double facturation

J’ai acheté une passe voyage nomade suivant un montant forfaitaire et Fido m’a facturé un montant additionnel de 18,00 $ par jour en plus, c’est du vol pur et simple

Support is abysmal

Fido’s customer support is an absolute joke. Need to talk to someone? They’ll book you in a week from now — maybe.

Broken a f

Can’t access my own account most of the time or do anything about anything other than pay bill barely

With ai progromme i could not talk to an agent,even government offices comes to normal

0

Perfect

Always have full bars never lost service

Difficult customer service

I having hard time to connect to customer service. And after they called me, they hang up right away with no reason. I have to wait long time after to reconnect, but I don’t have time to solve my problems.

More deal

I love it when I get good deals

Kidilan

Kidilan

Useless

To this day it still logs me out.

Unauthorized charges

Bad service with unexpected increase in charge

Poor Customer Service

Fido has a poor customer service thats not reliable when you go abroad, only robot/ai will answer your questions thru their chatbox and they dont have a valid email address for customers to reach out to them during emergency. Its the biggest scamer. They will offer you 2 momths of free service just to keep you in service then after the billing you will see that they will charge you roaming data even you cant use their service abroad.
Show more

It’s a scam company

Fido charged me 61$ for 50gb. It’s a scam company, Fido is the worst phone company you can do business with

Too many reviews

every time I open this app it needs an update. Quite possibly the most inconvenient app I’ve ever downloaded