TELUS Secure Business User Reviews

Is TELUS Secure Business Safe?

Not enough ratings yet to assess TELUS Secure Business.

Is TELUS Secure Business Legit?

TELUS Secure Business appears to be a legitimate app. AppsHunter Legitimacy Score for TELUS Secure Business is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Broken in latest update

The app just shows a blank login screen with no text. Uninstall/reinstall does not help.

Simply the best

Better than all the rest.

Couldn’t live without this system. Love the apps, camera quality, and professional support.

Needs update

Worst app, does not load live videos

Live feed useless

I have 4 cameras, 2 outside, 2 inside. The inside ones take forever to load, then pause after a few seconds. Viewing on a desktop is find. The app is terrible

Solid app

App works really well. Accessing live camera feeds is pretty good. Only wish that alerts triggered by motion detection would be triggered quicker. Often I’ll get a motion based alert on my phone, open up a live feed and the person/vehicle that triggered the alert is long gone.

Response from developer

Thank you for your feedback, kr2ranger. There may a slight delay between when the alert is triggered and when you receive it, which might depend on connectivity (LTE vs Wi-Fi) and the alert type (Push vs Email vs SMS) However, it should not be long. If you continue to experience this lag, please call our support line at 1-855-818-3587 (option 3) and we can help you resolve this issue.

Will not wake up

Alarm will not disarm easily with app at times. Seems to not wake up the system. Door needs to open then alarm disarms. Not very good for visitors or clients.

Response from developer

Thank you for your feedback, houseafire. There may be a slight delay between the mobile app and the alarm panel. However, it should not be long. If you continue to experience this lag, please call our support line at 1-855-818-3587 (option 4) and we can help you resolve this issue.

Alarm app

Seeing as this is an alarm app, Really need to be able to actually talk to help desk. Since Telus has taken over ,....I don’t know???.....

Response from developer

Hello snapperhead1. Thank you for your feedback. With the latest version, the Help Desk link will bring you to our "How to Use" guide but we have taken your feedback and are looking for ways to improve this experirence. In the meantime, if you need support please give us a call at 1-855-818-3587 (option 4).