Broken in latest update
Simply the best
Couldn’t live without this system. Love the apps, camera quality, and professional support.
Needs update
Live feed useless
Solid app
Response from developer
Thank you for your feedback, kr2ranger. There may a slight delay between when the alert is triggered and when you receive it, which might depend on connectivity (LTE vs Wi-Fi) and the alert type (Push vs Email vs SMS) However, it should not be long. If you continue to experience this lag, please call our support line at 1-855-818-3587 (option 3) and we can help you resolve this issue.
Will not wake up
Response from developer
Thank you for your feedback, houseafire. There may be a slight delay between the mobile app and the alarm panel. However, it should not be long. If you continue to experience this lag, please call our support line at 1-855-818-3587 (option 4) and we can help you resolve this issue.
Alarm app
Response from developer
Hello snapperhead1. Thank you for your feedback. With the latest version, the Help Desk link will bring you to our "How to Use" guide but we have taken your feedback and are looking for ways to improve this experirence. In the meantime, if you need support please give us a call at 1-855-818-3587 (option 4).
