Payment and transparency concerns
I completed a substantial amount of recorded work, but reconciling what I recorded against what I was paid was very difficult.
My concern isn’t simple that there was a payment discrepancy - is the lack of transparency around how the payment is calculated and how a contributor can challenge an assessment.
I hope Temper and the organisations operating through its platform improve this process.
I would currently not recommend the platform for this type of work unless the payment and assessment process is made considerably more transparent.
Response from developer
Hi Zberniz, We’re sorry to hear about your experience with the payment and support process while working through MicroAGI/SHIFT. We appreciate your feedback about the transparency of the payment calculation. We take this feedback seriously and will share it internally with the relevant teams. Thank you for taking the time to share your experience with us. Greetings, Kayleigh
Worst agency ever
My client has not paid for more than 6 months. It was more than 300£ and temper is not helping me get the money. One of their customer help agent said it was your fault that you worked there 😂
Response from developer
Hi Sam, We’re sorry to hear about your experience with the outstanding payment. We understand how frustrating it must be to still be waiting for more than 6 months. We’d like to look into what happened and see what information we can provide regarding the payment. Please send us a message with the details of the shift and the client, so we can check this with you. Greetings, Kayleigh
Unable to apply for anything
Response from developer
Hi Denitsa, We’re sorry to hear you’re experiencing this issue with the app. We understand how frustrating it is when you try to apply for a shift and nothing happens after the loading screen. Please send us a message with your account details and, if possible, a screenshot or screen recording of the issue. We’ll be happy to look into this with you. Greetings, Kayleigh
