Interface and filling up information multiple times
I have only just started using the app and creating my profile. I find the interface quite messy - I had to fill in my work experience and introductory video at least 5 times because the progress would not be saved from one time opening the app to the next one. Then, you have to go through the same “add your work experience” and upload a video for each stint team, the button gets you to a form.jotform link that will loose your progress if you go out of that tab into another app I.e. your Notes App. These bugs should be looked into as they are time consuming and frustrating
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False performance review
I have been unfairly banned. I have received a false performance review claiming that "you weren't treating the customers well during the shift, and you weren't as enthusiastic about getting along with the team members at the site". However due to the nature of the job, I did not interact with customers as I was fulfilling delivery orders where I was reading from a receipt and making salads for delivery so I never even have the opportunity to serve customers. Additionally I always receive compliments from the team for my good work ethic. So I believe that this performance review must be a mistake as it is completely inconsistent.
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So Far, So Good
On a technical note,
I think the app needs the ability to let you see the exact shifts that you have completed which details the time you checked in to the shift, the pay you earned and other minute details as all you can see in relation to how much you earned is the gross amount for all your stints in your profile which isn’t convenient.
I think this will help in terms of clarity to understand what may need to be deducted because of taxes and to overall just have a better understanding of what and when something was completed.
I think the app needs the ability to let you see the exact shifts that you have completed which details the time you checked in to the shift, the pay you earned and other minute details as all you can see in relation to how much you earned is the gross amount for all your stints in your profile which isn’t convenient.
I think this will help in terms of clarity to understand what may need to be deducted because of taxes and to overall just have a better understanding of what and when something was completed.
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Overall real review
I had a mixed experience using this app. While I was able to complete shifts and did receive payment, there are several important issues that new users should be aware of.
Firstly, the availability of shifts can be quite limited depending on your location, making it difficult to find consistent work. In addition, there is little to no training provided before starting, so you are often expected to perform immediately without proper guidance.
The app states that there is a “three strikes” policy before account deactivation. However, in my experience, this was not followed as expected, and my account was deactivated much more quickly without clear warning or the opportunity to improve.
Because of this, the platform can feel quite unforgiving. There is very little feedback, support, or chance to learn from mistakes, which can be difficult, especially for those new to this type of work.
I would advise anyone considering this app to be cautious and fully understand the expectations before starting. While it can offer short-term experience, it may not provide the support, consistency, or job security that many users are looking for.
Overall, the concept is useful, but improvements are needed in transparency, training, and user support.
Firstly, the availability of shifts can be quite limited depending on your location, making it difficult to find consistent work. In addition, there is little to no training provided before starting, so you are often expected to perform immediately without proper guidance.
The app states that there is a “three strikes” policy before account deactivation. However, in my experience, this was not followed as expected, and my account was deactivated much more quickly without clear warning or the opportunity to improve.
Because of this, the platform can feel quite unforgiving. There is very little feedback, support, or chance to learn from mistakes, which can be difficult, especially for those new to this type of work.
I would advise anyone considering this app to be cautious and fully understand the expectations before starting. While it can offer short-term experience, it may not provide the support, consistency, or job security that many users are looking for.
Overall, the concept is useful, but improvements are needed in transparency, training, and user support.
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Stupid app
My phone number has changed and it says in order to update number I need to contact support; when I land on the support centre page, I am met with a chat bot, which only has three options which are far from relevant, and when I click on any of the options; it ends the conversation. It's weird it doesn't just allow me to update my phone number. Lazy workers, shameful company.
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