Account stuck?
Downloaded this app for over a year now and still says my profile is under review, i have completed everything.
Had a very bad experience with this app.
Had a very bad experience with this app.
I had to cancel a shift due to unexpected personal reasons. I already provided an explanation in the app, but they still reached out afterward asking me to explain again and whether it was a mistake, which felt intrusive.
After the cancellation, I was told my account would be suspended for 14 days (which I accepted without complaint), but it was later changed to 2 months without prior notice. Even after the 2 months, reinstatement is not guaranteed, and they mentioned I may need to complete additional steps like training. This makes the process unclear and unpredictable.
The lack of transparency and consistency makes it difficult to trust or rely on this platform.
I had to cancel a shift due to unexpected personal reasons. I already provided an explanation in the app, but they still reached out afterward asking me to explain again and whether it was a mistake, which felt intrusive.
After the cancellation, I was told my account would be suspended for 14 days (which I accepted without complaint), but it was later changed to 2 months without prior notice. Even after the 2 months, reinstatement is not guaranteed, and they mentioned I may need to complete additional steps like training. This makes the process unclear and unpredictable.
The lack of transparency and consistency makes it difficult to trust or rely on this platform.
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Response from developer
Hi there! Thanks for leaving a comment, it sounds like maybe there was a miss-understanding as we don't ever block someone for only one cancellation. And of course, our support team is not trying to be intrusive at all, but as you can understand when you cancel a shift it has a huge snowball effect on the entire community, including patients, so our support team always reaches out to see how we can support and if the cancellation was unavoidable, to make sure that is noted on your account. They'd be more then happy to review your accounts and explain anything if you'd like to reach out :)
No shifts
I apply but no approvals
Unprofessional
Not pro hygienist or assistant
Blocked
Blocked my app for simple misunderstanding that took place over 7 years ago. Kind of pathetic to punish someone for that long and when asked they say oh just a few months. Pathetic
Unfair rating system, Hygienists!!! know your worth. Try another app
Toxic work environment. After cancelling a second shift due to safety and professionalism concerns, the office filed a complaint against me. TempStars automatically sided with the office, ignored my explanation, and issued a 6 month ban. The system is one-sided and does not support hygienists.
Poor service
I have been waiting for my account to be approved since 4 months now. I have tried deleting and making the account and it doesn’t help. There is no support available for beginners. Just hopeless app.
Unfair
After using this app for a couple months I was recently suspended due to a false rating from a office. That experience had left me to no longer use this app. As soon as you make a complaint about the office, management will side with the office. As an assistant myself I felt they favour office who are bringing in the money for them. Honestly the app is good for finding temporary shift but very toxic at the same time.
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Great Support Team
I had a complicated issue and it was taken care of within 24 hours. I couldn't be happier with the help I recieved from Chelsea. Highly recommend :)
Toxic environment
Toxic environments are not addressed even when bright up in concern. Elite offices are not actually elite. Good mostly with the exception of toxic offices that can rate you for internal issues out of your control.
Very good
I love this app . Very efficient.
Dental staffing
Great
Regarding account
I had a really disappointing experience with TempStars. They don’t take the time to listen to your side of the story or try to understand the situation — they just make decisions without proper communication. It feels like they prioritize speed over fairness, which makes it really difficult for professionals who rely on respect and transparency. I expected better support and accountability.
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Fav app!!!!
Love using TempStars have been for many years now!!!
RDA
Awesome dental temp service, very efficient and responsive staff
Good job
I was really happy working in this clinic.
Dental Assistant
They were so friendly and warm welcoming, beside very professional in working either IPAC protocols or patient care. The dentist was so kind and respectful. Loved working there.
Temp
I love it here , amazing people
No integrity
The staff is not honest. They charged me $75 to reactivate my account and since then I never got a shift. I think they hide my profile from the offices but they don't tell me.
Love this app
Everything is nice about this app! I had an issue with an office that did not pay and TempStars did their best to help me out and collected the payment for me. Very helpful and professional service
