Not Worth It
Very disappointing experience as a dental hygienist. TempStars is not fair or transparent, especially with office ratings, and the Insta-Book system gives you little control over your rate. The disadvantages outweigh the benefits. I would not recommend it and prefer using other platforms.
hygienists beware
Tempstars charged me $75 to take a “course” for my account to be reinstated. The “course” was a video of the owner - James - who seemed very full of himself while speaking about the agency. They said that the $75 goes to a charity of their choosing - aka themselves. Once I completed their “course”, my account was still not reinstated. That’s when they let me know that my account was under an indefinite ban, which they definitely could have communicated to me before spending $75 which is non-refundable. My account was suspended because I had a low rating from an office. At this office, I reported that there was a rat in the op (they had mouse traps everywhere), and a bug came out of the cavitron while I was flushing the lines. Tempstars did not want to hear my explanation. It seems like they are desperate to hold onto offices that come their way. This company is not only unprofessional, they are also crooks.
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The worst support team
My account keeps getting limited access without any reasons and explanations given. I have been asking them to let me speak to Dr. James directly and have me heard. But no the support team assures that this is a permanent fix but guess what any time there’s a shift completed there’s something happening and this time they did worst. They didn’t even respond for 3 days. Even after sending them 20 different emails still no response. I think Dr. James is not even aware of the way they treat hard working people. And I am sure I am not the only person there are quite a few others too. So unethical and unprofessional on their part. They have no idea how bad this can affect somebody mentally. So careless and they don’t even take accountability.
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OTTAWA RDH
I’ve been using TempStars for several years, starting when I was a dental assistant and continuing to temp as a DA throughout dental hygiene school. Now, as a dental hygienist, I still use the platform and have had a very positive experience.
I’ve heard some horror stories about temping, but TempStars has always been helpful and supportive whenever I’ve had an issue. I’ve learned that being direct, transparent, and communicating any concerns as soon as possible makes a huge difference, and their team has always been responsive when I’ve needed assistance.
I genuinely enjoy the flexibility of temping and being able to choose when and where I work. My only wish is that there were options for benefits and paid time off. As much as I love temping, I may eventually have to consider permanent employment simply for the security of PTO and benefits. If TempStars ever offered something along those lines for regular temp professionals, it would make an already great platform even better.
Overall, I’m very grateful for the opportunities TempStars has given me throughout my career — from dental assisting, through hygiene school, and now as a registered dental hygienist. ⭐️⭐️⭐️⭐️⭐️
I’ve heard some horror stories about temping, but TempStars has always been helpful and supportive whenever I’ve had an issue. I’ve learned that being direct, transparent, and communicating any concerns as soon as possible makes a huge difference, and their team has always been responsive when I’ve needed assistance.
I genuinely enjoy the flexibility of temping and being able to choose when and where I work. My only wish is that there were options for benefits and paid time off. As much as I love temping, I may eventually have to consider permanent employment simply for the security of PTO and benefits. If TempStars ever offered something along those lines for regular temp professionals, it would make an already great platform even better.
Overall, I’m very grateful for the opportunities TempStars has given me throughout my career — from dental assisting, through hygiene school, and now as a registered dental hygienist. ⭐️⭐️⭐️⭐️⭐️
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Need more choice of shifts …
I find they don’t put out all available shifts to everyone as I have spoken to dentists where I got a few shifts and they asked me why I didn’t take the other ones . It would be nice to know the dentist could choose who they want rather than the other way around .
Wouldn’t even let me sign up
When I got to the SECOND step of making my account, my address wouldn’t appear and when I refreshed the app NO ADDRESSES CAME UP AT ALL. These temp apps need to do better
Dental hyg
Really slow at responding to inquiries, with wait times as long as 5 days. Addressing other grievances regarding non compliance from employers also slow to respond. Sometimes responses to specific inquiries are not addressing actual issues. Like most apps, you can’t even speak to anyone directly. Just through emails. The current updates DO NoT offer detailed info about ratings. You’re pretty much left in the dark to figure it out. Very frustrating
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Hygienist
Very bad management of this app, they don’t deserve to have many professionals bringing money to their tables, putting accounts on hold for no fair reason, they should at least take a course to have an idea what efficient management is.
Very poor quality.
I recently installed the app to try and find local dentistry clinics. Unfortunately I was unable to login for around 33 minutes. When I had logged in the app was poorly optimized very laggy and bad quality. According to my sources the app was partially developed using AI, Many of the updates have AI used for them. I do not support AI because of its effect on the environment and also how it’ll affect things like the job market.
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Account stuck?
Downloaded this app for over a year now and still says my profile is under review, i have completed everything.
Had a very bad experience with this app.
Had a very bad experience with this app.
I had to cancel a shift due to unexpected personal reasons. I already provided an explanation in the app, but they still reached out afterward asking me to explain again and whether it was a mistake, which felt intrusive.
After the cancellation, I was told my account would be suspended for 14 days (which I accepted without complaint), but it was later changed to 2 months without prior notice. Even after the 2 months, reinstatement is not guaranteed, and they mentioned I may need to complete additional steps like training. This makes the process unclear and unpredictable.
The lack of transparency and consistency makes it difficult to trust or rely on this platform.
I had to cancel a shift due to unexpected personal reasons. I already provided an explanation in the app, but they still reached out afterward asking me to explain again and whether it was a mistake, which felt intrusive.
After the cancellation, I was told my account would be suspended for 14 days (which I accepted without complaint), but it was later changed to 2 months without prior notice. Even after the 2 months, reinstatement is not guaranteed, and they mentioned I may need to complete additional steps like training. This makes the process unclear and unpredictable.
The lack of transparency and consistency makes it difficult to trust or rely on this platform.
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Response from developer
Hi there! Thanks for leaving a comment, it sounds like maybe there was a miss-understanding as we don't ever block someone for only one cancellation. And of course, our support team is not trying to be intrusive at all, but as you can understand when you cancel a shift it has a huge snowball effect on the entire community, including patients, so our support team always reaches out to see how we can support and if the cancellation was unavoidable, to make sure that is noted on your account. They'd be more then happy to review your accounts and explain anything if you'd like to reach out :)
No shifts
I apply but no approvals
Unprofessional
Not pro hygienist or assistant
Blocked
Blocked my app for simple misunderstanding that took place over 7 years ago. Kind of pathetic to punish someone for that long and when asked they say oh just a few months. Pathetic
Unfair rating system, Hygienists!!! know your worth. Try another app
Toxic work environment. After cancelling a second shift due to safety and professionalism concerns, the office filed a complaint against me. TempStars automatically sided with the office, ignored my explanation, and issued a 6 month ban. The system is one-sided and does not support hygienists.
Poor service
I have been waiting for my account to be approved since 4 months now. I have tried deleting and making the account and it doesn’t help. There is no support available for beginners. Just hopeless app.
Unfair
After using this app for a couple months I was recently suspended due to a false rating from a office. That experience had left me to no longer use this app. As soon as you make a complaint about the office, management will side with the office. As an assistant myself I felt they favour office who are bringing in the money for them. Honestly the app is good for finding temporary shift but very toxic at the same time.
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Great Support Team
I had a complicated issue and it was taken care of within 24 hours. I couldn't be happier with the help I recieved from Chelsea. Highly recommend :)
Toxic environment
Toxic environments are not addressed even when bright up in concern. Elite offices are not actually elite. Good mostly with the exception of toxic offices that can rate you for internal issues out of your control.
Very good
I love this app . Very efficient.
