TenantEv appears to be a legitimate app. The AppsHunter Legitimacy Score for TenantEv is 88 out of 100 points across 7 verification signals from App Store and developer data.

TenantEv Reviews: Is It Legit?

Name: TenantEv
Rating: 4.80776 (2627 reviews)

TenantEv

TenantEvaluation

💼 Business

Customer Experience

Positive experience30.3% of reviews

Neutral3.0% of reviews

Negative experience66.7% of reviews

~ Based on 33 written reviews from the US App Store.

What users say about TenantEv

Reviews of TenantEv are mostly negative: the Business app is rated 4.8/5 from 2.6K App Store ratings. What users like most: well-organized and professional application process, provides security and attention to detail. Top complaints: extremely slow and laggy performance, file upload failures requiring multiple attempts. Summarized from real user reviews.

Positive things

👍Well-organized and professional application process
🔒Provides security and attention to detail
📱Mobile-friendly with intuitive interface
🌍Native language translation support (Portuguese)
📊Real-time status tracking and updates
⏱️Efficient and time-saving for approved users
✅Clean and easy-to-use platform when working properly

Negative things

🐢Extremely slow and laggy performance
📤File upload failures requiring multiple attempts
💸High application fees ($150-$300) perceived as excessive
🔐Frequent login and authentication issues
⚠️Misleading fee structure and hidden costs
😤Poor customer support with long wait times
🔄Application crashes and data loss
📋Unnecessarily complex and lengthy application process
❌Inconsistent field visibility and form navigation
🚫Mandatory fields requesting irrelevant information

Is TenantEv Safe?

TenantEv appears safe based on user ratings. AppsHunter Safety Score for TenantEv is 96/100.

This assessment is based on 2,627 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.6% of ratings point to a safe experience

1.2% of ratings suggest some concerns

3.2% of ratings point to a risky experience

~ Based on 2,530 App Store ratings for TenantEv.

Is TenantEv Legit?

TenantEv appears to be a legitimate app. AppsHunter Legitimacy Score for TenantEv is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Unless you pay for the expedited it will not process

I wasted over a week trying to submit my application and it would not allow it to accept any payment EXCEPT the expedited upgrade fee. So why give the customer the option if you won’t honor the standard fee? What’s that about?

MMarieKnott

a month ago

Thank you 😀🙏😄

Thank you 🌹🙏🌷

MYMr. Younan

a month ago

Application process download

I did it today for the third time. each time, it says it is complete and acceptable yet you still don’t have it

COChoctaw one

2 months ago

Pago de la aplicación

Por algún motivo me cobraron 300 $ por está aplicacion

RRRamon Diez y Riega

2 months ago

Terrible User Experience

They require an excessive amount of documentation. First, they ask for three months of bank statements, then they ask you to connect your bank account so they can monitor transactions—which feels unsafe, especially after already receiving the statements. They also require references from coworkers, employers, and previous landlords, with each person forced to write at least 100 characters. On top of that, they request numerous documents, including insurance and vehicle registration. The app is also extremely buggy and constantly gives errors. The entire process is excessive, invasive, and frustrating.

AAndry2587

4 months ago

Response from developer

Thank you for taking the time to share your feedback. TenantEvaluation facilitates the application and screening process on behalf of the community or association you are applying to. The documentation and information requested as part of an application are based on that community’s specific requirements, and our team is required to align the application process accordingly. We also understand your concerns regarding the bank verification process and appreciate you sharing your experience with the platform. Feedback regarding technical difficulties is important to us and helps us identify areas where the applicant experience can be improved. Our Support Team is always happy to assist with application requirements, document submissions, or technical issues. Please feel free to contact us at [support@tenantevaluation.com](mailto:support@tenantevaluation.com) so we can review your specific situation and provide further assistance. Thank you again for your feedback.

TentantEv

Quick & Easy Application Process

MMidzInc

4 months ago

Some issues

Everything was great, but the most important part didn’t work right! I needed to Mark a different date range on the application since I am joining an existing lease, however, it didn’t let me! It was fixed to the current year / month. Probably will delay me.

YYaiton05

5 months ago

Response from developer

Thank you for sharing your feedback. We’re glad to hear that your overall experience was positive, and we’re sorry you encountered an issue when trying to enter the appropriate date range for your application. We’d be happy to review this further and determine what happened with the date selection on your specific application. Please contact our Support Team at [support@tenantevaluation.com] with your application details, and our team will be happy to look into the issue and assist you. Thank you for bringing this to our attention.

Paid 90 extra for 24 hours turn around

The application nor the website work properly and it delays the process do not pay for expressive service.

DDiabloslave

5 months ago

Response from developer

Thank you for sharing your feedback. Our expedited service applies to TenantEvaluation’s review process once all required documents and information have been completed and submitted. It does not expedite or influence the community or association’s decision-making process, as the final decision and its timing remain with the community. We’d be happy to review your specific application and experience in more detail to determine what may have caused the delay. Please contact our Support Team at support@tenantevaluation.com so we can look into this further and assist you.

Excellent!

Excellent experience so far. The application process is very organized, thorough, and professional. I truly appreciate how everything is structured and easy to track step by step.

The platform gives a great sense of security and attention to detail, which is very important when applying for a home. Everything has been smooth, and I’m very grateful for the support and clarity provided throughout the process.

Thank you for making this experience so efficient and well-managed!

RNRocio Van Niekerk

8 months ago

Hate it

Worse app to ever had to use, supper slow is laggy, can’t upload files or takes 20 attempts to get it done, takes like 20 minutes to go from one page to another and unfortunately a lot of HOA are using this app and it sucks DO BETTER!

KKaleno_96

10 months ago

Realtor

Needs to be user friendly

Nnolascocf

a year ago

Log in issue

App always has issues logging in.

CGClint Green

a year ago

Bad assistance and bad technology

I’m surprised that this app is causing me a big problem for beeing accepted in the buildings association and thus my lease is at risk! The landlord is not beeing able to sign a document due to a tech issue and no one is beeing able to help! I called 3 times and always I have to wait for 1 hour … I’m very disappointed!

Jjuanpro91

a year ago

Response from developer

Hello, Thank you for bringing this to our attention. We’re very sorry to hear about the trouble you’ve experienced, and we truly understand how stressful that can be. We’re more than willing to look into this and fix it right away if there’s a technical glitch affecting your process. Please reach out to us directly at support@tenantevaluation.com so our team can review your case immediately. To reach a live agent, select 1 for English, then 1 if you are an applicant, and finally 5 for technical difficulties. Our support team will return your call within 10 minutes or less. We appreciate your patience and the opportunity to make this right.

Absurd Fee

$300 to upload and verify couple basic documents to just send it to my HOA is a scam and I have been ripped off of $300. Shameful. And the association told me they have no control over the fees because that’s what you negotiated with them so someone doesn’t have their story straight. Either way it’s a scam. Background checks don’t cost $300

MMaw0034

a year ago

Absurd Fee

$300 to upload and verify couple basic documents to just send it to my HOA is a scam and I have been ripped off of $300. Shameful

MMaw0034

a year ago

Response from developer

Hi there, We’re sorry to hear about your frustration. TenantEvaluation does not determine application fees — these amounts are set by the association or management company you applied to, and all funds are remitted directly to them. The fees typically cover services your association requires, such as background checks, credit reports, document collection and review, and other processing needed for your approval. If you have questions about the fee, please reach out to your association directly, as they will be able to assist you further. In the meantime, if there’s anything else we can help you with, we’re here to support you.

Awesome

Great source to use they are very respectful

NNefertariswag

a year ago

Super Easy and Convenient!

I did everything from my phone — super useful and easy to use. I loved that I could do it in my own language too, since they have native translation in Portuguese. Made moving into my new home smooth and stress-free! Highly recommend.

GGarotaBR

a year ago

Scam project

I was forced to go through a check through this scam service, while the paper version of the agreement with the community does not require the documents they request at all, we uploaded documents for a whole week. If you want to lose money, time and not get approval, then this is the service for you.

RGRobin Goooood

a year ago

Response from developer

Hi Robin, thank you for your feedback and we’re sorry for the inconvenience. Please note that Tenant Evaluation does not decide what documents are required — all requirements are set directly by your community’s HOA or property management company. We understand how frustrating it can be when there’s a mismatch between paper instructions and digital requests. If you believe certain documents should not be required, we recommend contacting your community directly and asking them to reach out to us. We’ll gladly work with them to update or remove any unnecessary requirements from their digital application form. For further help, feel free to email us at support@tenantevaluation.com — we’re here to assist. The Tenant Evaluation Team

Amazing

Application process easier than I ever expected. I was able to upload documents, track my status, and complete everything right from my iPhone. The app is clean, fast, and super intuitive—even better than doing it on a computer.

What I loved most was getting real-time updates. Thank you Andrea for your help.

JMJose Mm12

a year ago

Great

TenantEvaluation is easy to use and saves a lot of time. It simplifies the application process for both managers and applicants. Great tool for HOAs and condos.

HBHappy Condo Board

a year ago