TenantEv User Reviews

TenantEv
TenantEv
TenantEvaluation

Customer Experience

Positive experience29.0% of reviews
Neutral3.2% of reviews
Negative experience67.7% of reviews

~ Based on 31 written reviews from the US App Store.

What users say

Is TenantEv Safe?

TenantEv appears safe based on user ratings. AppsHunter Safety Score for TenantEv is 96/100.

This assessment is based on 2,181 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
0.9% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 2,181 App Store ratings for TenantEv.

Is TenantEv Legit?

TenantEv appears to be a legitimate app. AppsHunter Legitimacy Score for TenantEv is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Application process download

I did it today for the third time. each time, it says it is complete and acceptable yet you still don’t have it

Pago de la aplicación

Por algún motivo me cobraron 300 $ por está aplicacion

Terrible User Experience

They require an excessive amount of documentation. First, they ask for three months of bank statements, then they ask you to connect your bank account so they can monitor transactions—which feels unsafe, especially after already receiving the statements. They also require references from coworkers, employers, and previous landlords, with each person forced to write at least 100 characters. On top of that, they request numerous documents, including insurance and vehicle registration. The app is also extremely buggy and constantly gives errors. The entire process is excessive, invasive, and frustrating.
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TentantEv

Quick & Easy Application Process

Some issues

Everything was great, but the most important part didn’t work right! I needed to Mark a different date range on the application since I am joining an existing lease, however, it didn’t let me! It was fixed to the current year / month. Probably will delay me.

Paid 90 extra for 24 hours turn around

The application nor the website work properly and it delays the process do not pay for expressive service.

Excellent!

Excellent experience so far. The application process is very organized, thorough, and professional. I truly appreciate how everything is structured and easy to track step by step.

The platform gives a great sense of security and attention to detail, which is very important when applying for a home. Everything has been smooth, and I’m very grateful for the support and clarity provided throughout the process.

Thank you for making this experience so efficient and well-managed!
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Hate it

Worse app to ever had to use, supper slow is laggy, can’t upload files or takes 20 attempts to get it done, takes like 20 minutes to go from one page to another and unfortunately a lot of HOA are using this app and it sucks DO BETTER!

Realtor

Needs to be user friendly

Log in issue

App always has issues logging in.

Bad assistance and bad technology

I’m surprised that this app is causing me a big problem for beeing accepted in the buildings association and thus my lease is at risk! The landlord is not beeing able to sign a document due to a tech issue and no one is beeing able to help! I called 3 times and always I have to wait for 1 hour … I’m very disappointed!
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Absurd Fee

$300 to upload and verify couple basic documents to just send it to my HOA is a scam and I have been ripped off of $300. Shameful. And the association told me they have no control over the fees because that’s what you negotiated with them so someone doesn’t have their story straight. Either way it’s a scam. Background checks don’t cost $300
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Absurd Fee

$300 to upload and verify couple basic documents to just send it to my HOA is a scam and I have been ripped off of $300. Shameful

Response from developer

Hi there, We’re sorry to hear about your frustration. TenantEvaluation does not determine application fees — these amounts are set by the association or management company you applied to, and all funds are remitted directly to them. The fees typically cover services your association requires, such as background checks, credit reports, document collection and review, and other processing needed for your approval. If you have questions about the fee, please reach out to your association directly, as they will be able to assist you further. In the meantime, if there’s anything else we can help you with, we’re here to support you.

Awesome

Great source to use they are very respectful

Super Easy and Convenient!

I did everything from my phone — super useful and easy to use. I loved that I could do it in my own language too, since they have native translation in Portuguese. Made moving into my new home smooth and stress-free! Highly recommend.

Scam project

I was forced to go through a check through this scam service, while the paper version of the agreement with the community does not require the documents they request at all, we uploaded documents for a whole week. If you want to lose money, time and not get approval, then this is the service for you.
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Response from developer

Hi Robin, thank you for your feedback and we’re sorry for the inconvenience. Please note that Tenant Evaluation does not decide what documents are required — all requirements are set directly by your community’s HOA or property management company. We understand how frustrating it can be when there’s a mismatch between paper instructions and digital requests. If you believe certain documents should not be required, we recommend contacting your community directly and asking them to reach out to us. We’ll gladly work with them to update or remove any unnecessary requirements from their digital application form. For further help, feel free to email us at support@tenantevaluation.com — we’re here to assist. The Tenant Evaluation Team

Amazing

Application process easier than I ever expected. I was able to upload documents, track my status, and complete everything right from my iPhone. The app is clean, fast, and super intuitive—even better than doing it on a computer.

What I loved most was getting real-time updates. Thank you Andrea for your help.
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Great

TenantEvaluation is easy to use and saves a lot of time. It simplifies the application process for both managers and applicants. Great tool for HOAs and condos.

Best service!!

Amazing service, fast, reliable and user friendly !!!

Crazy

I don’t know who made this but this person have to die with very painful death.