Scam Subscription Process
Unfortunately, I got shortchanged twice by Tencent. I subscribed via Apple, and apparently this doesn’t get acknowledged by Tencent. I took various actions to connect the subscription and it kept failing. Apple also failed to support as they refused to refund for services never rendered.
Horrible app
Love the content but absolutely HATE the app. Stop asking me to login again every 5 mins. I already subscribed as a VIP member and there are still ads. The app is so glitchy. Please fix! There are many international fans who would pay to enjoy high quality Asian dramas the legal way.
Poor app design
I enjoy the content selection but the app needs major work! On the TV, it keeps asking you to log in again and VIP status still have ads. Please make it better! We don’t have to issue with the iQiyi app.
TV App is terrible
It asks for a login half way through every show. It’s a terrible experience
content good, app not good
Tencent dramas are high-quality, but the app is not. Two things: when you are following a drama they manipulate the schedule to get you to pay extra money. So they might release two episodes on one day, one on the next and none the following — unless you pay more. This is when you’ve already paid a lot for the year. Viki and iQiyi don’t play those extra cost games if you are a subscriber. Unlike other streaming services, it doesn’t have a fast-forward button for 10 seconds and it forgets who you are or where you left off in a series.
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