Whatever they did it sucks
I used to love this app. I had too many streaming apps so I stopped my subscription to Tencent. I tried to get it back recently. I paid for a month and it hasn’t worked. I tried to cancel when I figured out it wasn’t working. The next day. Guess what? I have a subscription until the end of the month I can’t use. My iPad knows I have a subscription to it but the app doesn’t. No matter what I do I can’t access what I paid for. I am signed in. But it doesn’t let me access vip. So never again will I have this app. Im not really into the torture of watching adds infinitum to get the “free” 24 hours. I can’t pay repeatedly for nothing. So buyer beware.
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Does not work
This app does not work at all. It will not respond. It actually deserves NO stars.
Express Videos
They need to do a better job for express videos.
Don’t pay for express if you plan to watch it on TV or computer.
Don’t pay for express if you plan to watch it on TV or computer.
Give a 3 days trial
Give a three days trial to test the app and if it good to my liking i will keep the subscription going
Poor support
If you buy a basic subscription and want to upgrade to VIP (because VIP is required to watch the rest of a show) you can't immediately upgrade. You have to wait till your current subscription ends which I didn't realize when I bought a quarterly subscription. Other apps allow immediate upgraded subscription and cancel the old subscription with a prorated refund
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Best Enjoyed on an Apple Device
I absolutely love this app and its shows, which I enjoy on my iOS devices and the Apple TV in my bedroom. Recently though, I have begun accessing it on a Google TV streaming device in our kitchen, and the experience has become quite frustrating. I would get logged out every half an hour or so. I tried deleting and reinstalling the app, but it didn’t solve the issue. I finally decided to delete the app from my Google TV, and will only use it on my various Apple devices. I will throw away the stupid Google TV device when the new Apple TV is released.
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Share more English dubbed shows
I love watching Tencent videos. I would like them to add more English dubbed shows more frequently. That’s the only flaw I’ve experienced.
VIP SUBSCRIBERS 1080 view
Why don’t this app 1080 view display automatically? Why do I have to choose it from options when I have paid for ANNUAL SUBSCRIPTION VIP? Should be 4K being other platforms are. Displays are now 8 K. For the highest price should be able to display without having to manually adjust it.
Canceling as soon as subscription expires
I’m a VIP member who previously used the WeTV app. Couple months ago it forced me to upgrade to the Tencent app. Now every 30 minutes I have to login again it’s beyond frustrating. So in order to watch a 45 minute episode I have to login twice. If I hadn’t already paid for an annual subscription, I wouldn’t be so mad.
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full screen not available
hope it can be fixed.This has been going on for a long time.
Fix the landscape viewing
I like to watch cdramas on iqiyi because it’s an amazing app because they have 4k and amazing cdramas. Usually, I always watch on WeTV youtube instead of the app but sometimes the cdramas come out too slow so I tried out the app. However, the app is too glitchy and half of the screen is stuck unless i turn off rotation lock on my ipad off. Then I can peacefully view my cdramas in landscape mode. Please fix this.
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Meh
I enjoy the content. Just be aware that most if not all of the translations are AI generated. Also… even if you are paying the membership… you still have to pay to watch the Short Series. That’s a BIG nope from me… if I’m already paying… why do I need to pay?
awful app
so i have used this app since 2020 and it wasn't awful but it still wasnt the best app, since im currently doing a rerun of chuang i've had the app for longer this time and for some reason, the app no longer plays ANY VIDEOS. i click on different episodes/series and nothing, constantly loading. this isnt the first time has happened to me but yall seriously need to fix this app pronto👎
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Login
Tencent kick you out of login in and the vip subscription still have ads to pay more so the yearly subscription it just a scam
Ai subtitles
They use ai subtitles for English cc, which honestly isn’t a problems if they actually had someone review the subtitles and make changes, it often mixes up words to describe people so I get confused about the relationship with the mc, or key points to the story that make no sense in translation to what’s going on
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Great app wish it was available for television streaming
I really enjoy this app however I wish it was available on Roku devices so I can stream on my television without the headache of casting from my phone. I love the variety offered and the shorts but it comes second to Viki and IQYI because I can watch those on my Roku tv but cannot watch Tencent without taking extra steps.
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Great Service/Limited Content
The app is decent. Missing some basic features like a favorite list, control of type of content on home page (please stop showing boy love dramas). Subtitles have to be turned off then on when going from one episode to the next. Very limited content with many big anime not available for the US version of the app - subscribe only until you watch the limited content.
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Good App Gone Down Hill Jan 2026
This app has gone down hill recently. Once, the only annoying thing was that it made you re-sign in again every six months. Now the whole experience is glitchy. It spins and spins when selecting an episode. Each time I have t back out and then select again. It is also jumping to the next episode without warning requiring me to back out, go back to the episode I was watching which starts at the beginning instead of where I was so I have to fast forward. There is an update. Hopefully this will fix the multiple problems.
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A Headache
Great content, but the actual app really sucks. App doesn’t sync between devices at all. Apple TV doesn’t shows my watch list & reservations, only shows up the history. Anything that you watch in a different device doesn’t show up in other devices. You should fire your IT people. With so much technology, the less you can expect from this app is to sync properly between devices so you can pickup where you left off. Synchronization between devices is vital, which is why Netflix, VIKI, and iQIYI have gain more market than Tencent & YOUKU. An absolute headache and when something gives me a headache, I cancel it!
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bug city
bro i just wanna watch my fave show heart signal season 8 (i love u minghao), i even bought vip membership so i could watch in hd ... but yall have GOT to fix yalls bugs and ui issues
for context, i have both the phone app and the google playstore app on my projector to watch it on like a "tv" (but its a projector), both are the tencent tv app
1. the app CONSTANTLYY logs you out like randomly after an hour so you have to log in every hour or so and sometimes not even it logs you out mid episode
2. the subtitles are written by AI (allegedly, the app said it itself) AND not even synced properly. on my phone the subtitles sync fine but on the tv/projector app its like 5 seconds early - im ABC (american born chinese) so i need subtitles to enjoy chinese media content BUT i understand enough by myself to know some of these AI subtitles translate very robotically, and doesnt really capture what the original speaker meant to say. so i fear if i had ZERO chinese knowledge, these AI generated subtitles might deliver an inaccurate idea
3. the ui on the projector app is the most wack thing ive ever had to use like why cant you have a cute little settings tab very easily accessible on the screen when i hover to go to things like subtitles and stuff but NOER you need to go through like 500 tabs that all say "episode 2" and then click right to find simple stuff like adjusting the subtitle size or changing the resolution
in conclusion can the intern get on this rq for me pls i j wanna enjoy heart signal 8 in peace 💔💔 i hope they pay you well bro
thank u
for context, i have both the phone app and the google playstore app on my projector to watch it on like a "tv" (but its a projector), both are the tencent tv app
1. the app CONSTANTLYY logs you out like randomly after an hour so you have to log in every hour or so and sometimes not even it logs you out mid episode
2. the subtitles are written by AI (allegedly, the app said it itself) AND not even synced properly. on my phone the subtitles sync fine but on the tv/projector app its like 5 seconds early - im ABC (american born chinese) so i need subtitles to enjoy chinese media content BUT i understand enough by myself to know some of these AI subtitles translate very robotically, and doesnt really capture what the original speaker meant to say. so i fear if i had ZERO chinese knowledge, these AI generated subtitles might deliver an inaccurate idea
3. the ui on the projector app is the most wack thing ive ever had to use like why cant you have a cute little settings tab very easily accessible on the screen when i hover to go to things like subtitles and stuff but NOER you need to go through like 500 tabs that all say "episode 2" and then click right to find simple stuff like adjusting the subtitle size or changing the resolution
in conclusion can the intern get on this rq for me pls i j wanna enjoy heart signal 8 in peace 💔💔 i hope they pay you well bro
thank u
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