Not what is pictured
This app is useless. Not what is pictured. Only displays speed and battery life.
Some good ideas
This app could use some improvement. I have found when using the map feature I have been told to do a U-turn when a U-turn was not required which then got me completely off track. Also, the readout on the bike is poor in that the battery percentage is the smallest part of the screen. It is so tiny it is hard to read which one would think would be the opposite on an e- bike. Definitely room for improvement.
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Poor app
Top bike, great customer service, however the app seems outdated and not relevant in most situations, would be great to see the app come up to date meeting what the cyclist actually needs whilst on the road, fitness, connectivity, etc
Terrible app
The other reviews are several years old. This review is consistent with what other users have complained about. I find it totally unacceptable that in 2026 this app is as terrible as it is. Starting with a QR code on the packaging material that tells you to scan it to download the app, which it did not open the App Store, but instead took me to the company website, then the QR code on the bike frame similarly did not work at all, then trying to register the bike by entering the number manually, none of which worked, this app is completely useless. I only hope the bike turns out to be better than the tech.
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Pretty awful but good in parts....
Hard to connect initially but once I got through that pain then I was surprised how much content and useful stuff about the bike, journeys, nav functions etc. the downside is that it rarely works. I've just returned from a 6 mile ride and nothings been tracked. It was (apparently) connected all the time according to the bike display but no riding time recorded. This happens constantly- I've logged tickets and had a few comms but basic play you're just told to connect it and Otto work. It doesn't so the app is pointless apart from allowing you to unlock the bike.
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