Texas Capital Mobile User Reviews

Customer Experience

Positive experience79.2% of reviews
Neutral6.8% of reviews
Negative experience14.0% of reviews

~ Based on 250 written reviews from the US App Store.

What users say

Is Texas Capital Mobile Safe?

Texas Capital Mobile appears safe based on user ratings. AppsHunter Safety Score for Texas Capital Mobile is 92/100.

This assessment is based on 956 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.2% of ratings point to a safe experience
2.9% of ratings suggest some concerns
6.9% of ratings point to a risky experience

~ Based on 956 App Store ratings for Texas Capital Mobile.

Is Texas Capital Mobile Legit?

Texas Capital Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Texas Capital Mobile is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Outdated

Feels outdated and hard to navigate good bank other than the app

Easy app

This app is set up for security and convenience and it meets both compleatly

Great service and Ease of use

The app is very easy to navigate and find what you need. Also, the customer service team is very helpful and responsive. I love the app!

Unreliable

Mobile deposits do not work. App will say deposit was successful yet deposit does not show on account. Mobile deposit history button does not work anymore. You cannot see your history of deposits made. Having to call the bank every time I make a mobile deposit to make sure they show the deposit was made is ridiculous. Very disappointing this issue hasn’t been fixed. What is the purpose of offering mobile deposit on your app if it doesn’t work?
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As Big As Texas

The service at TEXAS CAPITAL BANK is as big as Texas. The people are wonderful and the service is great banking made Texas style.

App

It’s so easy to use.

User friendly

Love how you can add beneficiaries and joint owners through mobile app.

Outstanding Service

Very easy to set up account and transfermoney

Really Nice. Could be way better

Everything is really nice about the app the only things that I don’t like is that there are no quick transfer options from your account to an external account. An external transfer in or out of your account takes days. And they don’t work with CashApp at all. And that’s a real bummer for me. And they also don’t have their own credit cards so I have to go elsewhere to get a line. But other than that everything is really nice and one thing that I really like in particular is that I have the ability to hide my savings account. It makes it way easier to save money with me not knowing what’s inside of it.
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Love Texas Capital!

I like the ease of accessibility with my app.

Great bank

Recommend them

Limited and Clunky

The app does not feel slick to use, and the underlying web service does not permit you to log in to both the app and the website at the same time.

Great App!

Easy to navigate and very intuitive.

Love Texas Capital Bank, Love the app

I changed to TCB after some new banking practices out there began to de-personalize my banking experience at my old bank and worse yet, at times cut me off from my accounts and my money. I have had no such problems with Texas Capital Bank or the app. I get personalized services, can talk to and even meet with human beings who know who I am, and the app works seamlessly. Great experience.
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Mr

Excellent

Best Bank, Best App

I have been banking with bankdirect (now known as Texas Capital Bank) almost its inception. As it has grown, it has become even better. It has the best banking app all backed up by a friendly and knowledgeable staff.

Tired of the 2 step log in process

Even after registering my iPad numerous times I still have to do a 2 step process to log in to my account almost every time. Annoying

Balance transfers or check deposit

Should show the balance transfer right away from account to account within the branch. echeck should show pending at very minimum when deposit into your account.

Transaction linger

Unable to see real time transactions when transferring money from my main account

Superb mobile banking

Smooth and quick with all the banking features I need when mobile