The best bank I have ever had
Anytime I have had a problem like scammed, or reminders went out of their to be as helpful as they could. Always helpful when speaking to anyone in the bank. I would just want to come by and say hi to everyone that’s how nice these folks are, and very diligent to their work.
Great service
I’ve been scammed a couple of times and TCCU always has made it right. Thank you TCCU!
Helping people
They always seem to be around , when we need help or money , which is the norm.
My credit union
I have been banking at Texoma community credit union since 1974 and I want you to know that the people in the service are the best in Wichita Falls … you may not always get the answer you want on a loan you want, but they will help you make it possible
Good service
Best customer service people so caring and helpful. Thank you
Smh
I love this bank, but I’m STILL having issues! I can’t access my MOBILE APP but can access ONLINE on a regular computer! Also can’t access my Zelle on a regular computer, I have to be on my app that I have absolutely no access to!!!
Best Bank
This is the best bank I have ever used!!!Treats me like family and the trust has been built!TCCU has my back and I have there’s!!!What a treat it is to have people you trust with your money
Update
I love the app and before the tech update I had my notifications on for deposits but since they upgraded everything and even though I have all my notifications on, I do not get notified of any deposits or withdrawals anymore and it’s quite upsetting. Will update to 5 stars when the notifications do push and email are FIXED
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BFlores
I opened up an account with Texoma Community CU about 5 yrs ago and they have treated me like we are actually family. My banker Derek is an awesome person,he makes lending so easy,and has always made it possible for me to get what I need. Texoma bank is absolutely the best and the rest of the staff are extremely helpful.
Thanks Texoma Bank
For having me on your team 👍
Thanks Texoma Bank
For having me on your team 👍
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New app is way better
Looking forward to the app not going down as often
I need bill pay
The old mobile app was user friendly and I could find anything I needed right away. Now I will incur late payment fees, all because my dashboard is missing bill pay. Not fair at all, the IT department should never have released this version until every aspect was worked out. What now?
Terrible
The updated version of this app is horrible. They should have left the original layout alone.
Great people!!!
Tough to go through a conversion but great people working there to make it happen. Don’t judge TCCU on a week, look at what they do every week for customers!!!
Go TCCU!!!
Go TCCU!!!
New Update
Main issue; takes too long to update balance after using it. Whether an online bill, or paying at a register
Issue
Keeps telling me my application is to old but there isn’t an update
Can’t view bank balance.
This bank thinks it’s okay to just be like “oops our bad” when the app is constantly down sometimes for days..and now the phones are even down without any way to check bank balance. Save time and bank with someone else..I know I’m about to.
Can’t even use the app
Always says can’t connect to data base this app always doing that what if I need gas to making it home….
Not Working for me
It is a very nice banking app, my issue is every time I log out, it resets so I cannot use Face ID to unlock my app. This wouldn't be a problem if it kept my username atleast. But since I can never seem to remember my ID numbers, I cannot get into my app when I am out and about until I get home to find my folder with my ID number on it.
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Works well but resets.
My app no longer uses Face ID and resets every time I log out which is highly inconvenient. The banking feature work as they should but I do not like creating a new password every time I need to log in on my phone, especially when there are no issues logging in to their website on my laptop.
Frustrating
The camera won’t orient to photograph a check. Can’t even lock the orientation and get it to cooperate. Mobile deposit is all I can do since I live 2 hours away.
