TextUs User Reviews

TextUs
TextUs
Text Us Services, Inc

Top reviews

Trash

Hot Garbage- logs you out, says reset password but then doesn't work with new password. Lose of revenue due to issues.

This app is so easy and simple

This app allows me to text straight from my phone using my work number that is a VOIP number. It works just like texting, but I know it’s for business. It’s pretty cool.

Oh ok…

Downloaded to make communications easier but no luck. Would be nice to see a functional app. Uninstalling now

Worst app ever

Better off using your personal cell phone! Impossible to recruit using this load of trash.

Hate that I have to use this app for work

Incredibly unreliable app. Possibly the worst messaging app I’ve ever used. Only reason I’m stuck with it is because I use it for work. Don’t download.

It will not even work on my phone.

About a year ago, this used to work just fine. Now they don’t send links for password reset or to log on. The sign in on the all keeps prompting me to check my email. I click the link and then there is an error. It asks me to use my same mobile device. I have been using my mobile device. This prompt is a viscous “spiral of death” tech cycle. This app has been an ineffective barrier to work with incoming business texts on my mobile devices. I’d recommend finding another interface unless you like frustration.
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Logging in is impossible

To log in, I have to get a link sent to my email every time. But then when I click the link- it opens up my browser not the app. Regardless I follow the instructions just to be sent back to the login page and the cycle begins again….
Please fix this. It’s been months with the same issue…

Log in issue

Ever since the update I haven’t had access to log in to my account the only way to get access is through my computer browser this is a real pain so to me need to use this for work

Can’t Reset Password

Can you update the app to remove the “Forgot Password?” button? It doesn’t work, even if you do it through the website. Maybe hire some people who know what they’re doing.

I can’t create an account

I have try to create an account on my iOS phone but it not going all it show is just login no place or icon show to create new account why

I wish I could make this less stars

To save time I will instead say what I like about this app rather than what’s bad:

-it will tell you if the text you are sending is too long

I was going to put “it texts” but it doesn’t even really do that. Look elsewhere

Ehhhh

I have this app for my company and its very glitches and you have to refresh it to see new messages both on my computer and phone

Its not like iMessage so i would not recommend

Lacking still

While this is better then previous versions in most aspects. There is still some major improvements needed. For one I can no longer access campaigns through the app. It is listed but I click on it and it doesn’t go anywhere. The other huge annoyance is I can’t close texts off on the app anymore.. why? That in itself is a huge downfall, the old version let me do both.
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Love the new app and updates.

The recent updates have made such a difference.

Smooth & Easy to use

I try heavily on the mobile app as I’m not on my computer at all times. The app makes it so I can reply to texts when I’m on the go. Super easy to use & I love the notifications.

Terrible performance and even worse customer support

Ever since their update I have had nothing but issues. I have to force close the app almost every time I need to send a new message, the interface is awful. It will randomly log you out without warning causing me to miss important messages. Have been logged out and cannot log back in, reached out to their customer support, been over 24 hours and I’ll get an email every 3-4 hours asking for a random pieces of information with zero help.

Stay away..
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Changes are not good

The last version was so much better. The fact that I can’t close the conversation and copy the name of the contacts any longer makes things a bit harder for me. I’d appreciate it this could be changed.

If it ain’t broke don’t fix it

Make this app great again. It was amazing and nothing needed to be changed. Ever since they made an “upgrade” a couple months back it is almost useless. Better off using your own cell phone than this app until it goes back to how it was.