App is useless for visitors
App is useless. Cannot add visitor oyster card. Could not log in with existing TFL account used to buy the oyster card. Could not access TFL website from a mobile phone WHILE IN LONDON and NOT on a vpn to create a new TFL account. Finally had to turn on VPN and pretend to be in PARIS to create a new TFL account and log into the app, and then it would not let me add the oyster card even though a visitor oyster card is NOT one of the types listed as “you cannot use these types with the app.”
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Updates not helpful
The line closures and delays are not up to date and not detailed enough to actually help me decide how to travel.
Expired top up
There isn’t much information regarding what happens to expired top ups on the app. I have let them expire a couple of times and have never received funds back to the account. If they are just being taken, 3 days is far too short of an expiry date
Great
Peak app with accurate bus times
A shame.
This is so far the worst transportation app that I ever encountered. The indications are completely misleading and false. The itineraries are not accurate neither the fastest. The worst time we had was when the app told us to take a bus that made us go even further away from our destination and lying that we where a 5min walk away while we where 25min away. Never again.
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