TfL are scamming Londoners
App is absolutely trash and a scam making money out of Londoners . They cancelled my autopay without notifying me then sent me 3 £180 fines which they insisted I had to pay.
My autopay account can’t be reinstated and asks me to pay off my balance despite being £36 in credit, and every time I try and go through the process of sorting it out it doesn’t work and tells me something went wrong.
I’ve emailed them about the issues and only been provided with a number in response. Once I rang the number they assured me to just pay off the balance despite me trying to explain to them I was in credit. Then every time they said they would transfer me to a pay line the phone cut off. This happened 3 times.
My auto pay has still not been sorted. So if I forget to pay I’m fined £90. Now I can’t even log into the app and have no way of recovering my password.
This is the single worst app on the store and should be removed immediately and TFL need to be investigated for the abysmal service they are providing to Londoners.
I am disgusted.
My autopay account can’t be reinstated and asks me to pay off my balance despite being £36 in credit, and every time I try and go through the process of sorting it out it doesn’t work and tells me something went wrong.
I’ve emailed them about the issues and only been provided with a number in response. Once I rang the number they assured me to just pay off the balance despite me trying to explain to them I was in credit. Then every time they said they would transfer me to a pay line the phone cut off. This happened 3 times.
My auto pay has still not been sorted. So if I forget to pay I’m fined £90. Now I can’t even log into the app and have no way of recovering my password.
This is the single worst app on the store and should be removed immediately and TFL need to be investigated for the abysmal service they are providing to Londoners.
I am disgusted.
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Worst App
Wont accept visa cards, only payment method is via creditcard, why nothing else? I needed to pay for 3 days and had to manually type all of my data for each day and pay each day seperately. And the payment didnt even worked.
This app is a complete disaster. Every Parking lot in Germany has a better payment method then this.
This app is a complete disaster. Every Parking lot in Germany has a better payment method then this.
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Gives misleading results
The app will tell you need to pay a charge regardless of whether you actually entered the congestion zone or not.
It looks at the DVLA records to determine if your car meets the criteria to be charged. Which is probably all cars now! Making the app kind of pointless.
I don’t think there is a way to check if you entered a chargeable zone and need to pay. Makes me wonder how many people have paid when they didn’t need to.
It looks at the DVLA records to determine if your car meets the criteria to be charged. Which is probably all cars now! Making the app kind of pointless.
I don’t think there is a way to check if you entered a chargeable zone and need to pay. Makes me wonder how many people have paid when they didn’t need to.
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Nickel
Fonctionne parfaitement lors de mon séjour à Londres auto pay nickel
Very poor App
So many things wrong it beggars belief, when putting in your registration number it suggests you need to pay congestion and tunnel use, even if you didn’t use them on a given day.
After setting up an account, you cannot assign your registration numbers to it, you have to enter the registration each time.
The user account number is superfluous, should be keyed by email, everything else is.
Doesn’t surprise me though given everything Khan has done, if you have a car it’s best not to drive in London anyway, don’t go unless you have to!
After setting up an account, you cannot assign your registration numbers to it, you have to enter the registration each time.
The user account number is superfluous, should be keyed by email, everything else is.
Doesn’t surprise me though given everything Khan has done, if you have a car it’s best not to drive in London anyway, don’t go unless you have to!
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