Thaï Express Canada User Reviews

Top reviews

Legit

Order the Food, Payment, Speed Wifi, and everything worked. 👍

Response from developer

Thank you so much for your positive feedback! We're thrilled to hear that your order experience, including payment and the speed of our Wi-Fi, exceeded your expectations. It's always wonderful to know that everything worked smoothly for you. We appreciate your support of Thai Express and look forward to serving you again soon!

Yummy

Great app and food!

Response from developer

Wow! Thank you for your wonderful review, Zorka44! We’re thrilled to hear that you find our app great and enjoy the food at Thai Express. Your support means a lot to us!

Suboptimal app

Confusing, the rewards program barely works, you can only order for the future, not for immediate pickup. The user experience is not great.

I tried to claim a promotion on my birthday, I had to awkwardly wait in front of the store for 15 minutes for my order to be ready, and the staff clearly don’t get mobile orders often, they didn’t call my name or anything I had to go in front and ask if the order on their counter was mine.

And since there’s a barecode, I expected that I would scan and accumulate rewards while ordering in person, the staff member looked at me like I was an alien when I talked about the app and points.

And worse of all I don’t even know what the points do, there’s no redemption menu anywhere.
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Response from developer

We are sorry to hear that your experience was not up to standard! At your convenience, please fill out the following form so that we can better understand the situation and work to improve it: https://form.jotform.com/222678223150047

Easy To Use

Great app to customize your order.

App sucks

This app doesn’t work at all restaurants. Nothing but problems

Response from developer

We are sorry to hear that your experience was not up to standard! At your convenience, please fill out the following form so that we can better understand the situation and work to improve it: https://form.jotform.com/222678223150047

Easy to use

Very easy and works well

Facile

Toujours bon et frais

Efficace

Ca marche bien y j’economise du temps avec cette app

Allowed us to order when closed

App allowed us to place our order, gave us a pick up time not to show up and store is closed

Response from developer

We are sorry to hear that your experience was not up to standard! At your convenience, please fill out the following form so that we can better understand the situation and work to improve it: https://form.jotform.com/222678223150047

Doesn't work

I eat at Thai ex once a week and always punch in my number on the machine in-store, but my points are still 50. Despite spending $30 at most. I contacted support and received no response, this app is just for decoration I guess. Pointless.

Response from developer

Thank you for letting us know about your experience and bringing this to our attention. We are very sorry that your experience was not up to standard! At your convenience, please fill out the following form so that we can better understand the situation and work to improve it: https://form.jotform.com/222678223150047

App is

USELESS

Error store phone not valid

Try order first time using app failed with title error message

Response from developer

Thank you for letting us know about your experience and bringing this to our attention. We are sorry that your experience was not up to standard! At your convenience, please fill out the following form so that we can better understand the situation and work to improve it: https://form.jotform.com/222678223150047

Good

L’app fonctionne très bien et est facile d’utilisation.

Great deals!

It’s a privilege getting a discount

Doesn’t have all options

I can’t seem to order daily specials in the app. I also have never seen any offers show up in my offer section even though I get emails about special offer. This app is kind of disappointing.

Response from developer

Thank you for letting us know about your experience and bringing this to our attention. We are sorry that your experience was not up to standard! At your convenience, please fill out the following form so that we can better understand the situation and work to improve it: https://form.jotform.com/222678223150047

The folks who make this clearly don’t use it

It’s hard to design something so bad

Response from developer

We are sorry to hear that your experience was not up to standard! At your convenience, please fill out the following form so that we can better understand the situation and work to improve it: https://form.jotform.com/222678223150047

Good food

Very good food, affordable and freshly done

Fonctionne bien

Bon rabais, rapide

Perfect

Simple, easy to get the hang of and great food

Great Canadian company

Canadian company good food. Good service good price. Only complaint is what’s less rice.