App Not Working!
Honestly folk, I love TAS but I’m missing out because I cannot access the content. After working for a couple of months, I’m back the perpetual spinning wheel!
Again?
As I predicted, when TAS switched to this platform it would eventually fail as it did with Stereophile. Now I have to unsubscribe again.
Constantly loses issues
Didn’t work at for a year…. Then worked fine for a few months, but logged in the other day and all but one issue had disappeared. Says I have a subscription, but does not allow me to access any issues and invites me to purchase a subscription.
Caviar content served in a dirty ashtray
The latest update has removed the most current 5 issues from my library, and no amount of restoring iTunes purchases or force synching will make them available without purchasing them again, and I am a subscriber. It would not be as painful to see this if the content was terrible, but the Absolute Sound is and always has been the best audio magazine available.
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C’mon absolute sound, you can do better than this
One star because zero is not an option. Long time subscriber and can’t read the mag. No issues in my library…. TAS knows it does not work but still drags their feet on getting it fixed.
Absolute Disaster
The magazine is good but the app and support is useless. The app worked for zeros but died 6 months ago. Refuses to restore my subscription, refuses to download new or old magazines. Not much else to say. Avoid it.
Nice mag. Terrible app. Clueless customer service. Avoid.
I bought a subscription through the App Store and it worked well for 9 months. All of a sudden the app “forgot” that I am a paid subscriber and has locked me out. So far trying to get the problem resolved through The Absolute Sound/Nextscreen Services (the developer) has been futile. Seems there may be no tech support there for app problems.
Prior to that I subscribed through TAS directly for many years with countless dozens of issues in my library. And now, since this current problem, every single issue has disappeared. TAS claims that my email address, the only one I ever used with them, is not associated with any subscription. Their response to multiple inquiries regarding my lost issues amounts to “too bad, stop bugging us”. Save your money.
Prior to that I subscribed through TAS directly for many years with countless dozens of issues in my library. And now, since this current problem, every single issue has disappeared. TAS claims that my email address, the only one I ever used with them, is not associated with any subscription. Their response to multiple inquiries regarding my lost issues amounts to “too bad, stop bugging us”. Save your money.
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Update is a disaster
Since the last update, I have lost decades of issues! Yes, decades that I had download it or no longer available to me. I have been a subscriber since issue one back in the 70s and every digital issue with the exception of the last couple of years is now gone. Harry Pearson would be spinning his grave if he knew how this is being managed now!!
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Restore purchases??
Again, after an update, can’t restore purchases. It was the same two years ago. When will I get access to my content? 😤
Lousy!
I have had an iTunes subscription for years, and suddenly I can’t restore my purchase.
I can’t login my own subscription!!!
Very dissapointing update compared to previous TAS app !!!
Crappy software
Cannot restore issues, no idea what’s going on!
Awful
I have been a subscriber for several years. My subscription auto renewed this week and I find that I no longer have access to the app. I now find I have to use zinio. Not one email about the change. The magazine I like, the app and support is awful.
Stopped working suddenly
The app used to work really well. Suddenly it looks completely different, my username and password no longer work, and I am unable to access my paid subscription. I know my credentials are correct because they are saved in a password manager and they still work to access my subscription information on their website. There is no support available and no phone number to call. I sent an email, but I’ll be shocked if I hear anything. Best case, they say 2 business days for each response.
Why make reading a magazine so difficult? I suppose I’ll just have to cancel my subscription even though I enjoy the magazine. I don’t need to pay for another hassle in my life.
Why make reading a magazine so difficult? I suppose I’ll just have to cancel my subscription even though I enjoy the magazine. I don’t need to pay for another hassle in my life.
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Cannot access issues!
Cannot access issues. No way to restore purchases.
Aggravating
Every time I turn the page that blue background engages, enough already, come on developers, take it off, it doesn’t need to be there!!!
Terrible viewer
This viewer is terrible! I can’t understand why a prestigious high and publication uses such a low end platform.
Terrible
This is, by far, the worst magazine reading app I have. It is slow, often refuses to load a new issue for days, flashes between pages, gets stuck on a page then repeatedly sends you to advertisers, on and on.
TAS should be ashamed of itself for using such an app.
TAS should be ashamed of itself for using such an app.
Good Magazine, Bad App
App is useless. It requires credentials and won’t accept Apple account info. Customer service on TAS website doesn’t understand the problem. Cancelled my subscription.
Audio Nirvana
The Absolute Sound is second to none. The App works fantastically.
