Doesn’t work
I’ve paid the subscription. Deleted and re installed the app but all I get is a picture of deck chairs on the beach. Nothing else.
Response from developer
Thanks for your feedback - It sounds as though the app has not installed correctly. Can you please try uninstalling and reinstalling? If you are still experiencing problems after trying this, please contact us directly at nq-digital.subs@newsquest.co.uk and we will help resolve this.
Is there anyone out there?
I can’t believe that Newsquest is happy to allow this app to limp along. It really is a disgrace and like a previous reviewer has let you know buying into a years subscription is money down the drain.
The bottom line is DONT WASTE YOUR MONEY ON THE SUBSCRIPTION.
It would also be good to know if anyone has noted this message and intends to fix it?
The bottom line is DONT WASTE YOUR MONEY ON THE SUBSCRIPTION.
It would also be good to know if anyone has noted this message and intends to fix it?
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Response from developer
Thank you for your feedback. I am very sorry to hear you have experienced this problem with accessing your subscription. We are investigating the cause of this issue now. If you can please close down the app completely and reopen it, this should grant you access, allowing you to access all content within the app. If you experience any further issues, please contact us via https://www.theargus.co.uk/help/get-in-touch/ and we will resolve these asap.
Mr K
Paid a years subscription and hasn’t worked since. Think it’s best you you return my money.
Diabolical
Subscribed through the App Store but apparently still need to pay for a subscription to access the content. Utter waste of time & money.
Premium Subscription
It’s the same with me, but I haven’t even found out how to pay for the upgrade. I pay for the newspaper through Apple but can’t go any further. I asked The Argus but they couldn’t help as I have an Apple subscription.
