Doesn’t work
I’ve paid the subscription. Deleted and re installed the app but all I get is a picture of deck chairs on the beach. Nothing else.
Response from developer
Thanks for your feedback - It sounds as though the app has not installed correctly. Can you please try uninstalling and reinstalling? If you are still experiencing problems after trying this, please contact us directly at nq-digital.subs@newsquest.co.uk and we will help resolve this.
Is there anyone out there?
I can’t believe that Newsquest is happy to allow this app to limp along. It really is a disgrace and like a previous reviewer has let you know buying into a years subscription is money down the drain.
The bottom line is DONT WASTE YOUR MONEY ON THE SUBSCRIPTION.
It would also be good to know if anyone has noted this message and intends to fix it?
The bottom line is DONT WASTE YOUR MONEY ON THE SUBSCRIPTION.
It would also be good to know if anyone has noted this message and intends to fix it?
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Response from developer
Thank you for your feedback. I am very sorry to hear you have experienced this problem with accessing your subscription. We are investigating the cause of this issue now. If you can please close down the app completely and reopen it, this should grant you access, allowing you to access all content within the app. If you experience any further issues, please contact us via https://www.theargus.co.uk/help/get-in-touch/ and we will resolve these asap.
Mr K
Paid a years subscription and hasn’t worked since. Think it’s best you you return my money.
Diabolical
Subscribed through the App Store but apparently still need to pay for a subscription to access the content. Utter waste of time & money.
Premium Subscription
It’s the same with me, but I haven’t even found out how to pay for the upgrade. I pay for the newspaper through Apple but can’t go any further. I asked The Argus but they couldn’t help as I have an Apple subscription.
Does not work
After paying the charge for a year I found that the app does not work. Whenever I click a link on the home page for more information about a news item I just get the subscription page which shows I have paid but I can’t go any further. The developers have suggested I try a number of things (clearing caches, reinstalling, etc) but nothing sorts it out. Now they have given up trying to help.
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Great paper
And a great app to see it,
Poor after sales service.
Had the app for two years now as it’s a lot cheaper than having the actual paper.
I’ve been trying to find out my password for more than a year now without success. It would be useful if you forgot your password to click a button and they would give you the chance to reset it like every other site does.
Also we often get a few pages missing when we download the paper.
It’s a very amateurish effort at providing a basic daily paper.
I’ve now cancelled my annual subscription and will rejoins again using fresh details. Perhaps then I can sign in my wife on her iPad so she can read it.
We have the Daily Mail Plus online which works perfectly. Why can’t the Argus use the same system.
I’ve been trying to find out my password for more than a year now without success. It would be useful if you forgot your password to click a button and they would give you the chance to reset it like every other site does.
Also we often get a few pages missing when we download the paper.
It’s a very amateurish effort at providing a basic daily paper.
I’ve now cancelled my annual subscription and will rejoins again using fresh details. Perhaps then I can sign in my wife on her iPad so she can read it.
We have the Daily Mail Plus online which works perfectly. Why can’t the Argus use the same system.
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Ian
What happened to the original app?
This is a subscription app and I only want to know what’s happening with the Albion.
Bring back the original App which was free to download.
This is a subscription app and I only want to know what’s happening with the Albion.
Bring back the original App which was free to download.
Useless
Got slower and slower to open and now cannot open at all.
Had to reinstall once a few months ago. Get a grip!
Had to reinstall once a few months ago. Get a grip!
Rubbish - don’t download
No Argus for 2days so far. Page Suite are blaming the Argus. Argus not doing anything.
Doesn't work for me
Been using the app for a couple of years. It's been OK but needed a few tweaks. They have recently changed the format/provider and it was just problematic until a week ago when it wouldn't load up. Have written to them but no acknowledgement. Jury is out but I don't hold out much hope as the news content itself seems to be on the decline.
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Unable to log in after eventual upgrade
Despite the length of time it has taken for the developers to upgrade the app I now find that I can’t access my account. The halp page says that as an iTunes user I should click the restore subscription tab. Guess what, there isn’t one. So despite them still taking my money they seem intent on denying me access. Shameful
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App UPDATE
the app still does not not work and it is the 3rd of October
Come apple get it updated and the you should give us our money back
Come apple get it updated and the you should give us our money back
Poor show
Paid for subscription but not now compatible with iOS 11. Get a grip Argus
App update
Expecting credit on my account for days not used
APP UPDATE
I’ve been told by pagesuite that they can’t give a date yet for the upgrade, pretty poor show after paying for my subscription
Currently not iOS supported
Missing out on a paid subscription because app not updated in time for iOS 11 👎🏻
Poor
Forever crashing, then you need to delete And reload. Very frustrating.
Snide
Needs sorting out lively if you want people to actually use it :(
